Luu Tran’s Post

“Intense”. That’s what my last interviewer answered at Amazon to my question on “What’s it like”. I have repeated the same since 2021 every time someone asks ☺️. After almost 3 years my #Amazon adventure is coming to an end and any message is too short to describe what an absolutely amazing and challenging ride it’s been, both professionally and personally. Almost one thousand #Day1 raising the bar along incredibly talented and passionate people who were with me through Tech integration, amazon freight partners, and tech program and product management. Luxembourg, London, Berlin, Prague, Barcelona, Seattle…Leadership principles that will stay with me forever (Chime after chime) along with the (infinite) amount of acronyms. Abhishek saini, Taher Beawerwala, Amey Tambe,Shrabana Chakraborty, Annamitra Mahanty, Sebastien De Vuyst, Vignesh Solairaj, Shipra Singh, Sarvita Sethi, Daniel Kasack, Michal Rzeszucinski, Bangali Bangura, Avipsa Mishra, Marisa Blasco Bayona, Katherine Solano, Daniyal Ahmed Silvia Villalobos, Anna Incollingo only to name a few! And my awesome PPM team of Tech Program and product managers Noor Adnan Chris Exton Anand Kelkar Rajesh Javeri Liliana G. Subha Ramadoss Alexandru Florian Chiriac Edson Heller Kenneth Harrison … THANKYOU for all the guidance, energy, positiveness, and learnings I keep from you as a leader, a mentor, a mentee, a colleague, a team member, or a friend. I hope that our paths cross again even if outside a doc review, a workshop or an OP process. With that said, I’m really excited and looking forward to the next chapter I will start in July after a well deserved break (stay tuned)!! #amazonian #lastday #career #leadership #people #tech #ats

🌟 First Day at Amazon : An Unforgettable Start!🌟 My first day at Amazon was nothing short of extraordinary. I walked in with excitement and a bit of nervousness, but the day turned out to be beyond anything I had imagined. Here's why it was phenomenal: 1.Incredible Manager & Mentor: Right from the start, Saloni Bhargava and Paramjeet , my reporting manager and mentor, stood out. They listened patiently, showed immense interest in helping me absorb all the knowledge, and perfectly balanced sarcasm, politeness, and structured plans. Truly the best guides I could ask for! 2.Unified Cafeteria: The common cafeteria for both blue badge and associate employees fostered a sense of unity and camaraderie, making everyone feel equally valued. 3.Inclusive Workforce: I was deeply inspired by the staff, who, despite not being able to speak or hear, were working and connecting normally with other associates and employees. Their dedication and inclusivity are truly remarkable. Additionally, I had the chance to attend meeting with different departments and sites, all on my very first day! Despite being a fresher, I didn't feel out of place during the meetings. The atmosphere was so welcoming and inclusive that it felt like I had been part of the team for much longer, promoting an incredible learning atmosphere. I couldn't have asked for a better start to this exciting journey! 🚀 Indeed Amazon "Strives to be the Earth’s Best Employer". #Amazon #StrivestobetheEarthBestEmployer #FirstDay #NewBeginnings #Inclusivity #Mentorship #ExcitedToLearn

Five years has never passed so quickly. I remember interviewing for my first role at Amazon and being asked "Why Amazon?" Obviously, there are tons of reasons and ways to explain why Amazon. Just to start the list: 1) the chance to work at an innovative, world-class company, 2) the opportunity to work at the most customer-centric company, 3) entering a culture that challenges my brain to level up and my ego to get a little smaller, 4) getting to bring my dog to work… the list goes on. I decided to answer with what mattered most to me. "I want to go somewhere where I can plant roots and still be challenged to stretch and grow every day. I want novelty and the option to build my career in new directions while I continue to grow as a professional and the ability to do that all within one company." Mission accomplished. I've learned, stretched, and grown in more ways than I could have imagined since onboarding. Last year on my Amaversary, I offered up four lessons for four years at Amazon. This year my advice is be audacious, tenacious, and humble. Have the audacity to think you can learn and do new things, the tenacity to hang in there through the discomfort of learning, and the humbleness to understand you will always be learning. I'm grateful for all of the learnings, experiences, and connections these past 5 years have brought. Excited for all the learnings that will come with my yellow-badge era. #Amazon #Amaversary #5years #yellowbadge

Just three months after joining Amazon, I found myself in one of the toughest situations of my life. My father was diagnosed with jaundice and had to be hospitalized. His platelet count wasn’t improving, and I was deeply worried. Despite only needing two days off from work, I felt a responsibility to inform my manager about the situation, though I wasn’t sure what to expect. At the time, I was still unfamiliar with Amazon’s work culture. I braced myself for a potentially tough conversation, anxious about how my manager might react to my request for time off. But when I finally explained my situation, his response was something I hadn't anticipated: "Take your time. You should be with your family during this time. Let me know if I can be of any help." His words were like a weight lifted off my shoulders. In that moment, not only did my respect for him grow immensely, but I also learned a valuable lesson about leadership. The way he handled my situation set a powerful example for me. It’s said that a company’s reputation is built by its employees, and I believe that’s true. My manager’s compassionate response didn’t just help me get through a difficult time—it also showed me how to treat others with the same understanding and support if I ever find myself in a similar position. Sometimes, the most impactful lessons come not from formal training, but from the way we are treated by those who lead us.

Working at Amazon has been a life changing experience for me over the past 5 years. Here is what I believe has been the biggest lesson learned: Learn to fail. Failing is one of the only guarantees in life and not a bad thing. What matters is how you respond to failure. Whether it was a missed requirement, design flaw, rushed decision, etc… you can choose to dwell on the problem or look for a path forward. I’ve been surrounded by a great bunch of people who always remind me to pick up my head, think about what went wrong, why it went wrong, and remediate (if possible). From great coworkers to supportive managers, the response to failure has always been “how can we help you move forward?” Do…or do not. There is no try

I’ve been at Amazon long enough to have my fair share of failures. Yesterday in a career panel, we were asked our biggest mistakes or failures and what we learned from them. Amazon, and many successful companies, are famous for embracing failure, and I now understand how integral this is to fostering a culture of innovating, learning, iterating, and improving without shame or blame. Funny enough all the panelists, me included, lit up at the opportunity to air out our biggest fumbles! I’ll never forget the doc review that went sideways or the time I made a grave calculation error in my open-to-buy or when I attempted to answer a leadership question I really did not know and got called out for it or when the Prime Day email went out with the wrong info in it. The other panelists had their own stories about shutting the site down by accident or making system errors that impacted several teams. What we all had in common was what we learned from these experiences: 1️⃣ It matters how you act during these major moments. Being transparent about what happened, then quickly figuring out a short term solve, then reflecting and implementing the long term, systemic solutions is the way to go. These personal flubs can often lead to better, more innovative solutions to problems.   2️⃣ There is always a lesson to be learned. About yourself, how you operate, what you’re focused on, how to think differently. I have a higher bar now for customer facing content because I know the flipside of not, and I will confidently defer an answer to a question that I don't know. 3️⃣ Mistakes will happen, we are human. Dwell on them for the appropriate amount of time and then keep going. Take perspective on how impactful (or not) this is in the grand scheme of your day/month/year/career. Your resilience will serve you better for all the future challenges to come. It felt good to hear others had similar experiences and persevered. What are your biggest lessons from failure? #failure #innovation #careerlessons #amazon

I've been at Amazon a long time. When I talk about my career with Amazon, the most frequent questions people ask me are: What kept me with Amazon for so many years? When I left after nearly 14 years, what drew me away? What brought me back 2 years later? The genuine answer to each, as trite as it sounds, is the same: it's the people The people who took a chance on me. The people that, when I struggled, helped me lean on my strengths and shore up my weaknesses. The people who saw potential and invested in me. The people who modeled the value of building relationships, not just building code. The people who challenged me, made me think differently, and helped me grow. As I've grown in my career it's also those people in whom I can see potential and invest, where I might take a chance to give them an opportunity, for whom my experience could be of some value as they grow, and with whom I can continue building lasting relationships. I've been with Amazon's Global Talent Management and Compensation for about a year and a half, where our mission is to help Amazonians build rewarding careers. In that time, I've met with hundreds of people in our org and every single one of them has been driven by our mission and passionate about how we can meaningfully improve the lives of every Amazon employee. I've learned so much about how challenging, rewarding, and important taking a culture-first approach can be. This post isn't a claim that Amazon is objectively unique, I know there are amazing people in every company, though it has been my personal experience that Amazon's intentionally peculiar culture is one that encourages these kinds of behavior in people. Rather, my point is this: To deliver sustained business and customer value, your organization cannot be a feature factory. It needs to be an organizational engine that continuously inspects and adjusts its culture to grow people and relationships, according to your values, and through which you deliver for your customers. #people #relationships #culture #amazon

✨ 1 Month at Amazon: A Journey of Growth and Learning 🎉 One month ago, I took the exciting step of starting my professional career at Amazon - my first job after graduation. The past 30 days have been an incredible whirlwind of learning, adapting, and growing. ☘ In just a month, I've had the opportunity to work alongside talented and passionate individuals who inspire me every day. I've learned so much about the power of innovation, collaboration, and customer obsession that Amazon is renowned for. Every challenge is a chance to grow, and every success is a moment to celebrate. The road ahead is full of opportunities, and I'm thrilled to continue building my skills, contribute to impactful projects, and be part of such an amazing team! 🚀 To anyone just starting their career or facing challenge as a new hire - embrace the journey! Growth happens in the most unexpected places, and every step forward, no matter how small, counts. #Amazon #NewBeginnings #1MonthAnniversary #FirstJob #LearningAndGrowth

Amazon: Embrace the Challenge, Own the Journey 🚀 Welcome to Amazon—where the journey is as dynamic as the destination. 🌟 If you’re seeking a laid-back role, you might want to look elsewhere. At Amazon, we’re all about diving headfirst into the action. Here, every day is an exhilarating ride with a new set of challenges waiting around every corner. 🔥 This isn’t a place for the faint of heart. It’s where ambition meets opportunity, and every challenge is a chance to sharpen your skills and push boundaries. We don’t do easy. Instead, we’re driven by the thrill of solving complex problems, making impactful decisions, and never settling for the status quo. 💪 The fast pace and high standards are not just hurdles—they’re the heartbeat of our culture. They fuel our passion, shape our growth, and make every success that much sweeter. 🏆 So, if you’re fueled by the drive to excel, energized by overcoming obstacles, and ready to make your mark—welcome to the adventure of a lifetime. 🌍✨ #Amazon #VestLife #WorkHard #NeverGiveUp

One of the most important lessons I have learned in my 3 years of Amazon is the value of hard work and showcasing it effectively. VISIBILITY is a game changer in the work place. Many professionals have this love - hate relationship with visibility. They want their work to speak for them but it often isn’t loud enough to get them noticed. Some individuals get noticed through gimmicks, but they miss the point that true visibility is about making a lasting impact. Hence, chase VALUE, embrace AUTHENTICITY and set CLEAR OBJECTIVES. It won’t matter in the longer run until what you do makes some kind of stellar impact. AIM FOR THE SKY but move slowly and with utmost sincerity #workplace #visibilty #goals #objective #growth #career #amazon #hardwork