I help SaaS companies maximize LTV through customer-centric Upselling on a performance basis
CSM Comp - Milestone Velocity Bonuses Another way to do it is velocity. So how quickly are we moving them through these milestones? Remember it's a progress milestone. So if I can move customers through those faster, that doesn't mean that we're. We're skipping steps. It doesn't mean that we are doing things poorly. It's actual progress. So if we're able to move them, especially as we move into progress milestones that are more customer centric the milestones in the early days in onboarding they're more what we call, there's there's technical and administrative milestones. And as you move towards customer centric milestones, you get into operational and tactical and strategic. Those are so much more meaningful to the customer because they're they're customer centric. And if customers are making changes on their side through the use of our product, it's impacting their business in a meaningful way. That's great. And if we can do that at a faster clip. That's awesome. And so you can bonus on the velocity of those things. #CustomerSuccess
