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There's an updated (August 2024) Dynamics 365 Licensing Guide with a couple of changes. Firstly, the prerequisites for Copilot for Sales and Service are updated on pages 34/35, and secondly the included entitlements for Contact Center and Customer Service are amended throughout from per tenant to per user. Other minor changes include some additions to the Finance Capabilities table on page 21 and the removal of the term "seeded capacity" in favour of "included capacity". Find this updated guide here: https://bit.ly/3WPKPvP.

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