Many CEOs, sales managers, or marketing leaders who I speak with tell me some variation of "Our content sucks." They may be attributing this to: • the writers - "They don't know the industry." "They don't have experience." • the content marketer leading the efforts. “They’re not being strategic” • the competitors. “They are writing better content.” But these are probably NOT the issue. What IS the issue? ✅ Deeply knowing your buyers - not how old or educated the are, but what keeps them up at night (personally and professionally). ✅ Lack of clarity about editorial themes, your company's unique take on things, and differentiator. ✅ Hiring the right people. Are you trying to make a blogger be your strategist? An intern be your social manager? ✅ Communication between teams: sales, digital, social, and content. Their work affects each other. Why aren't they talking? ✅ Intructions. Are you just flipping content to the writer or providing them with a detailed content brief? Put these things in place and your content will start moving the needle. If you’re an LSP who wants to double down on your content strategy to drive revenue but doesn’t want to hire a FT content strategist, DM me. 🙋🏼I have an opening next month.
Lee Densmer those are important points on what makes content work. The complaint of something “sucks” is one I hear quite often during discovery calls. I always frame it in terms of conversions and revenue as applicable. Where are we now, where do we need to be and then my job turns into figuring out why and how to make it better. The answer usually lies within the customer (to further your point even more) and this is why I can’t say enough good things about jobs to be done theory. Easy to utilize and yields useful results every time.
You can't expect to create relevant content from internal assumptions and outdated customer personas.
The right Hire!! Yes 🙌🏻🙌🏿🙌🙌🏽- although I work with individuals and not companies, I can attest there is a general lack of knowledge on who does what, the content/marketing space- I often hear, "yes I should hire a ghostwriter" when they need a strategist or content curator to start with - kudos for educating customers Lee Densmer
Know your buyers' nightmares (not just demographics) Build clear editorial DNA (not random posting) Connect your teams (sales + content = power) Lee Densmer great tips 🔥
Couldn't agree more! Worst nightmares , Right hiring, communication among teams 💯
🇳🇿/🇬🇧 B2B content nerd | Global team player 🌏
2w"They don't know the industry." This one is the biggest scapegoat, in my opinion. If that is such a dealbreaker for leadership, it should have been prioritized accordingly in the hiring process. The reason it isn't? Because writers who are SMEs cost more than leadership wants to pay for these roles. They end up hiring writers who are industry adjacent and then hope they'll magically figure it out with zero collaboration.