A social content platform with e-commerce capabilities versus An e-commerce platform with social capabilities. Who will prevail? Will a user who visits for entertainment eventually will shop? Or will a user who visits with the intent to shop converts due to entertainment (or content specific to a product)? Very exciting hypothesis where time will tell! #strategy #retail #commerce #socialcommerce
The rapid growth of TikTok Shop in Southeast Asia has prompted incumbents to adopt diverse strategies. Shopee, for instance, has been aggressively promoting its livestreaming and short-form video features, infusing its app with social media elements. While Lazada also offers similar features, its approach is not as aggressive as Shopee's. Will this move be the key for Shopee to maintain its market share in the region? Thanks to Latif Sim, Jacob Cooke, and Yuecel Yelken for providing your insights on this story!
Really interesting development here from Shopee trying to counter TikTok's approach ---- A platform like TikTok that starts with social content and adds shopping features might keep users engaged longer, making them more likely to make impulse purchases. On the other hand, an e-commerce site like Shopee, with added social features can enhance the shopping experience, potentially increasing customer loyalty and conversion rates through targeted content and features. 🤔
Founder at ForReal → Sell with social commerce | Social Commerce since 2016 | Early TikTok / 抖音 Adopter | Creator Economy Advocate
7moThey are going to have a hard time building a successful short-video vertical on their platform. You need A LOT of content to be interesting and relevant to customers. Also, customers are not interested in swiping through short video ads. For creators/brands, making good short video content is also a lot of effort. IMO, Shopee is also not designed to spend a lot of time and focus on exploration (very entertainment heavy) which is the key result of short videos. Ideally their sellers can make more money. Shopee already has loads of traffic, why not optimizing that and doubling down on live shopping, as it actually takes an active approach in selling a product from a customer that is already interested in a purchase (which is most of Shopee’s audience), which will uplift conversion. And if not live shopping, rather convert customer reviews in a content feed a lá Xiaohongshu to combine exploration and shorten the time/effort to make a decision.