Are you currently interviewing? Part 2 of the questions you should be asking but probably are not. It's okay. We need to start somewhere. Today, we are focused on growth acumen. We move fast in software, and a company’s ability to scale effectively can make or break it and you. Understanding the leadership team’s experience with and approach to scaling is critical. Their insights into growth strategy and decision-making processes will give you a good idea of whether they can grow (or not). Can you provide an example of key metrics the company tracks and how they influence your decisions? 🟥 They either fail to mention metrics or refer to vanity metrics (e.g., social media likes) without linking them to meaningful business outcomes, indicating a lack of focus on data-driven decision-making. 🟩 They share actionable metrics, such as customer acquisition cost (CAC), churn rate, or net promoter score (NPS), and explain how these drive strategic decisions, signaling strong alignment with growth objectives. How do you balance short-term performance with long-term goals? 🟥 They emphasize one at the expense of the other, such as focusing solely on hitting immediate targets without considering sustainability or deferring too much to long-term planning at the cost of short-term wins. 🟩 They describe a balanced approach, such as prioritizing quick wins that align with overarching strategies while maintaining a clear vision for long-term scalability and demonstrating thoughtful leadership. Asking the right questions isn’t just about looking smart; it's about making sure you join a team where you can grow and succeed. Understanding how a company grows can tell you if it’s a place where you’ll enjoy working and learning.
Knowing your numbers is such a key for anyone in tech today.
These are so great to share - I'm super happy where my path has lead me, but if I had the knowledge to ask these I probably could have saved myself a TON of stress earlier in my career!
I've been thinking about this- I've been known to ask about Runway numbers to gauge if it was safe to join up with a small startup. But I'm at the point where I would need to know more going into a company- I have stories I want to create and personal goals I want to achieve. I'm thinking: - What has been the company’s revenue growth rate over the past 12-24 months, and how does it compare to your goals? - What is the current size and value of the pipeline, and how does it compare to prior quarters or years? - What percentage of the sales team is consistently hitting their quotas, and how has this trended over time? - What is the company’s current churn rate, and what steps are being taken to improve it? - How does the company allocate its marketing and sales budget, and is it sufficient to meet growth goals? Too bold? Right on?
I love the focus on growth acumen, such a critical area, especially in fast-moving industries like software. If a company can't scale effectively, everything else is kind of moot. I think the questions around key metrics are especially telling. If leadership can't articulate how they use data to drive decisions, that's a big red flag.
I just had this conversation the other day... Educate yourself, prepare yourself and don't be afraid of asking questions if not you could be walking into a dumpster fire and not know it. If they are openly providing metrics good or bad at least you have transparency. I've had situations where my potential boss expressed how low the bar was during the interview and what he wanted to achieve... Set the mission and the direction they wanted to take. I still went there. We did great things.
I just usually ask the normal surface level questions: 1. What’s your social security number? 2. What’s a crime that you have committed but never admitted too? 3. How much money is in your bank account? 4. How many times have you lied in this interview? Then I pivot to how open of a culture we have and how your fellow co-workers are family. Agree?
Pay attention to how they respond if they focus on vanity metrics or fail to connect metrics to outcomes, it might be a red flag.
I'd add that it's crucial to ask about their approach to product-market fit and how they iterate based on customer feedback. The best companies are obsessed with their customers and constantly evolving.
I love asking about their data. If they say they have great data, they are either: -lying -ignorant If they sigh and say they have a plan to improve it, I trust them.
Building & growing marketing channels for growth-stage B2B companies
3wGreat tips once again Kyle Lacy - I love this series. Questions for you: as someone who interviews many people, what % of candidates are interviewing well?