Kunal Shah’s Post

Have your ZOMATO and SWIGGY orders increased lately? Recently, I bought Zomato Gold for ₹150, and it’s going to end in the next 7 days. Surprisingly, I am getting the renewal for just ₹30. Just wow! Isn't it? But, this got me thinking about why I am getting the Gold membership at such a low price. And then I read some interesting news about the company. Here is what I read: 🍔 Zomato and Swiggy are facing a slowdown in new user signups. 🍔 And to drive growth, they are focusing on increasing order frequency among existing customers. 🍔 Both companies are introducing new features like Zomato's veg mode and Swiggy's Pocket Hero to enhance their services. 🍔 They are now focusing on growth and profitability, with less emphasis on burning cash for market share. PS: Have you noticed any such trends? LinkedIn LinkedIn News India ---------------------------------------------------------------------------------- Follow Kritika Jain for more such content 💛 #linkedin #india

Food delivery giants Swiggy and Zomato have reportedly increased their platform fees to INR 6 per order in key markets such as Delhi and Bengaluru, according to a report by ET. This move is aimed at enhancing their take rates and boosting overall revenues and profits. Zomato initially introduced a platform fee of INR 2 per order, followed by Swiggy's 'collection fee'. Zomato's shares saw a rise of over 2% to INR 226.97 in early trading on Monday. The company has already raised its platform fee twice this year, first to INR 4 per order and subsequently by 25% to INR 5 per order in April. Meanwhile, amid speculation, Swiggy denied rumors of doubling its platform fee from INR 5 to INR 10 ahead of its planned IPO. Swiggy has implemented the increase, showing it as a discount from INR 7 to INR 6 at the checkout page. Platform fees are mandatory charges applied to orders, separate from GST and restaurant fees, even for users subscribed to Zomato Gold or Swiggy One. These subscriptions typically waive delivery charges. This fee adjustment follows Zomato's recent platform update allowing users to delete past orders from their app history, as announced by CEO Deepinder Goyal in a tweet last week. #Zomato #Swiggy #FoodDelivery #Online #FoodOrdering #PlatformFees #CollectionFees #AppEnhancements #AllBoutCorps

I believe buyers are well aware of the costs they are paying, and the convenience provided by services like Swiggy and Zomato is quite affordable. Additionally, these platforms offer coupons when there are issues with the food or their partners, something you wouldn't get if you went to a restaurant. The current method of calculating these costs isn't appropriate, especially when presented with large, incorrect numbers. To determine the actual price, one should calculate on an individual basis, considering a person's transit costs and travel time in monetary terms. #CustomerExperience #Convenience #FoodDelivery #Swiggy #Zomato #Affordability #ConsumerAwareness #CostCalculation #TimeValue #Efficiency #marketing

Zomato and Swiggy hike platform fees amidst the festive rush! As the holiday season kicks in, both Zomato and Swiggy have increased their platform fees in select cities, with Zomato confirming a ₹10 'festive season platform fee' in Delhi and other regions. Here’s what we know: Zomato: "We have increased the platform fee across certain cities." Swiggy: Also raised fees, though no official comment yet. This is separate from delivery fees, GST, restaurant charges, and handling fees — impacting every food order made on these platforms, even for those with membership plans. Interesting timeline: Swiggy introduced a ₹2 platform fee in April 2023 Zomato followed with a similar fee in August 2023 With online food delivery booming, increased fees like these are routine business adjustments. But with the festive season in full swing, how will this impact customer loyalty and order volumes? What’s your take? Will higher fees change how often you order food online? #RankRizers #Zomato #Swiggy #FoodDelivery #FestiveSeason #PlatformFee

Did you notice? Zomato just increased its platform fee from ₹7 to ₹10, right before the festive season. At first, it seems like a small change. But when you think about Zomato handling 12-14 lakh orders a day, that extra ₹3 adds up fast. That’s ₹42 lakh of additional revenue, every single day! If this continues for the next 3 months, it means an extra ₹38 crore in revenue. And most of it likely goes straight to boosting profits. This isn’t just Zomato’s play. Many platforms: Swiggy, Zepto, Blinkit, Uber, Ola, are quietly introducing more fees. Jio got us hooked on free data, and now they’re raising prices. These companies got us addicted to convenience and discounts. Now, they’re slowly turning up the fees. Smart strategy or just the cost of convenience?

Swiggy vs. Zomato: Where Can a Delivery Partner Earn More Money? The plight of delivery partners saddens me. Yesterday, I researched how much a delivery partner earns working for Zomato or Swiggy. Despite numerous internet posts, none provided a precise answer. Finally, after extensive searching, I discovered a YouTube channel created by a Swiggy delivery partner. He and his friend, who worked with Zomato, compared their daily earnings. Here's a summary of their earnings for a rigorous 12-hour day: Zomato: - Total orders delivered: 13 - Total income: Rs 714 - Distance traveled: 117 km - Net income (excluding petrol expenses): Rs 480 Swiggy: - Total orders delivered: 12 - Total income: Rs 679 (including incentives) - Distance traveled: 120 km - Net income (excluding petrol expenses): Rs 439 Both delivery partners were content with reaching around the Rs 500 mark. However, knowing the job's reality, it saddens me to see them earn so little after riding for over 12 hours. Moving forward, I will make sure to tip them, contributing my part to their earnings. Do you think this is sufficient income to survive? Would you be okay with ordering if the delivery fee increased by Rs 10? Share your thoughts below.

In a world where convenience is king, Zomato and Swiggy have yet again decided to dig deeper into our pockets by increasing their platform fees by 20% – from ₹5 to ₹6 per order in key markets like Bengaluru and Delhi. But what does this really mean for us, the customers? 🤔 The increase in platform fees by Zomato and Swiggy, though seemingly minimal in absolute terms, reflects a broader strategy to squeeze out more revenue from users. This comes despite significant funding and investment these companies have received from investors. Regular users who rely on these platforms for convenience are now burdened with additional costs. The incremental hike can add up, especially for frequent users diminishing their savings and altering the monthly budgets. There's a lack of justification and transparency about why the fee hike is necessary. Is it to improve services, cover operational costs, or simply to show profit margins to investors? Personally, I feel after years of burning investors' money and launching IPOs (Zomato), it's now desperate measures of display profits justification to investors. It's time to ask – are these hikes justifiable or are they simply a tactic to paint a rosier picture for investors? As customers, we deserve clarity and fairness, not just another line item on our bills. Your thoughts ? #convenienceatacost #zomato #swiggy #fooddelivery #customerexperience #hiddencosts #financialtransparency #consumerrights

Zomato and Swiggy Hike Platform Fees to Rs 6 in Key Markets Zomato and Swiggy have increased their platform fees to Rs 6 in key markets like Bengaluru and Delhi, up from Rs 5. This 20% hike aims to boost their revenues. Initially introducing a Rs 2 fee in 2023, both platforms have gradually increased it. Their quick commerce arms, Blinkit and Instamart, also charge handling fees. Surge charges may apply during peak times. #FoodDelivery #RevenueGrowth #BusinessUpdate #SimplyHaiku #30SecondNews #SimplyNews #AudioNews #ShortNews #StayInformed

Looks like Zomato and Swiggy are adding a little extra spice to their fees! 🌶️💸 (Delhi and Bengaluru For now). The food delivery giants have been adapting their pricing strategies over time, from ₹2 per order in 2023 to ₹6 per order in 2024. This trend reflects the growing demand for food delivery services and the companies' efforts to optimize their earnings. 💲 20% hike in platform fees, from ₹5 to ₹6 per order, may seem small but will have a significant impact on revenue. Maybe it's time to get creative with our budgeting and consider adjusting for that "meal inflation." 🍽️💰 How do you think Zomato and Swiggy's move will impact the food delivery landscape and will it leave a bad taste in customers' mouths 🤢 #productmanagement #pricingstrategy #Revenuemodel #fooddelivery

Swiggy’s Q1 FY25 net loss widened by over 8% to ₹611 Cr, up from ₹564 Cr in Q1 FY24, driven by higher operational costs. Despite this, revenue from operations surged by 35%, reaching ₹3,222 Cr. Swiggy’s food delivery segment saw revenues rise to ₹1,518 Cr in Q1 FY25, with GOV climbing to ₹6,808 Cr.