Ksenia Ruffell’s Post

Love this quote from our friends at IDILIQ Hotels & Resorts! IDeaS Revenue Solutions takes what can be an incredibly time consuming and complex process for resort properties and makes it easy: "Many solutions on the market provide rate shopping and analytics, but G3 RMS' ability to ‘understand’ the consequences and automatically reflect the change in demand on suggested room rates matched the level of automation we were looking for. The opportunity to set discounting parameters in the system so that we can set room prices without diluting revenue has been another important time-saving benefit for our teams.” #RevenueManagement #HotelManagement #Hospitality

I absolutely love this quote from our partners at IDILIQ Hotels & Resorts! IDeaS Revenue Solutions G3 RMS simplifies what is often a highly time-consuming and complicated process for resort properties. Love this quote from our friends at IDILIQ Hotels & Resorts! IDeaS Revenue Solutions G3 RMS takes what can be an incredibly time consuming and complex process for resort properties and makes it easy. "Many solutions on the market provide rate shopping and analytics, but G3 RMS ability to ‘understand’ the consequences and automatically reflect the change in demand on suggested room rates matched the level of automation we were looking for. The opportunity to set discounting parameters in the system so that we can set room prices without diluting revenue has been another important time-saving benefit for our teams.” #RevenueManagement #HotelManagement #Hospitality

How to Handle an Eclectic Inventory and Complex Revenue Mix (Case Study) FLYR for Hospitality With an eclectic inventory and a broad range of customer types, they needed revenue management technology that could handle a complex revenue mix #hotels #hoteliers #hotelrevenue #hotelpricing #hotelinventory #hoteltech #rms #expertupdate Stephanie Normand - Jens Munch – Michael Sandéen – David Lopez Mateos – Jason Pinto – Andrew Rubinacci

🌟 Simplify Your Hotel Management with VisBook 🌟 Struggling to manage multiple systems for your hotel operations? VisBook offers a comprehensive solution in a single platform. Say goodbye to fragmented systems and hello to streamlined operations! Here's why top hotels and resorts are opting for VisBook: ✅ All-in-One Solution: Manage room bookings, POS, dining reservations, SPA services, housekeeping, conference & event planning, CRM, and more—all from one client! 🚀 Boost Efficiency: Automate daily tasks like check-ins, housekeeping updates, and billing to free up your team's time. 🔗 Seamless Integrations: Effortlessly integrate with third-party systems for a connected experience in booking, operations, access, IBE, payments, and more. 📊 Data-Driven Decisions: Gain visibility with real-time analytics and comprehensive reporting for informed business decisions. Would you be ready to enhance your hotel's performance? Let's connect! Reach out or book a demo today to explore how VisBook can simplify your hotel management and drive success! 💬 #hotels #hospitality #hotelmanagement #VisBook #innovation #hoteltech

Hotel technology can help properties make the most of dynamic pricing. Hospitality Technology recently talked about dynamic pricing with Karl DeHaven, VP of revenue at Charlestowne Hotels. Karl talks about avoiding rigid rate caps, knowing your competition, and pricing challenges that independent hotels face vs branded. He also provides advice on improving revenue by correctly employing dynamic pricing, strategically managing demand, and optimizing rates. Guest-facing technology can also help take advantage of dynamic pricing and demand management to maximize revenue. Virdee Virtual Reception includes room upsells during check-in and can pull dynamic pricing and inventory from the PMS. By doing so, it provides hotels the opportunity to sell rooms that would have otherwise remained empty, increasing revenue. Check out the interview! . . . #hospitality #hoteltechnology #guesttechnology

We have been busy! Today we announced that over $100 million in booking value has run through our platform as #hotel operators, owners and brands expand the revenue streams for which they use ROH. Our advanced technology, automation and workflow tools, in addition to compliant transaction solutions, empower sales and finance teams at hotels to unlock productivity and profitability at every property. We say we power everything but the front desk and we mean it. The largest revenue streams for our clients include group bookings, corporate and social catering, leisure sales, meetings and events, small group sales and more. Contract-driven revenue for many properties represents ~60% of total revenue. Learn more about what others in the #hospitality industry are already adopting. If you’re looking to decrease processing costs and increase margin overnight, it's time for you to #runonroh

This article delves into my view of the evolving landscape of hotel revenue management, exploring the critical differences between traditional and modern approaches. I argue that embracing a modern mindset is crucial for businesses to thrive in the current environment. The article specifically highlights the need for a shift in focus, moving from static, segmentation-based strategies to dynamic channel optimization. This data-driven approach ensures hotels reach the right audience, at the right price, through the right channels, leading to sustainable success in the modern age.

The hotel industry is undergoing a sweeping change driven by Property Management Systems (PMS) that prioritize personalization and guest control. Our Chief Product Officer Dan Hogan sat down with Michal Christine Escobar and Hospitality Technology to unpack it all! Dive into this Q&A and learn: ✅ How modern PMS advancements are transforming guest experiences ✅ The rise of Attribute-Based Selling (ABS) for guest-room customization ✅ Why the PMS is the central nervous system of hospitality operations https://lnkd.in/eKBSr9UK

Each time I demo ROH to a #hotel operator, asset owner, or on-property team member, whether they’re in sales or finance, I’m impressed most by their questions. They ask about specific capabilities that they know from experience will improve their margin and overall operations. They ask about use cases and often invite additional team members to get a demo or join a pilot. For more than a year we have happily been able to answer affirmatively to the vast majority of those questions as we have been building our platform to directly address the overarching pain point in the hospitality industry - abundant legacy point solutions. No company to date has approached the opportunity in hospitality holistically, in fact we struggled to find a single category to describe the centralized back-office that we deliver. But it's time! Global #hospitality sales are a multi-trillion dollar opportunity and more #revenue than ever is shifting to be run outside of the front desk with upwards of 60% of a hotel’s revenue being contract-driven. From group sales to leisure this massive opportunity is managed disjointedly. We're beginning to reshape the landscape with a solution that maximizes revenue potential by coupling real-time visibility with a centralized platform for organizing #contracts, deploying invoice schedules and offering compliant #payment options. We support countless properties as they boost their sales and finance teams day-to-day productivity, getting them back to important revenue-generating work and providing an excellent end-client experience. I’m immensely proud of our team and am grateful to recognize this milestone as we serve more and more hotels across the industry. #RunOnROH

Unlocking Revenue Potential: Mastering the Art of Room Upselling in Hotels 🏨 Room upselling is more than just increasing revenue—it's about creating exceptional guest experiences. A successful upsell not only boosts the average room rate but also leaves guests with unforgettable stays. Here’s how we can sharpen our upselling approach and motivate our teams to succeed: **Key Points for Effective Room Upselling:** 🔑 **Understand Guest Preferences:** Use guest profiles and pre-arrival communications to tailor upsell offers that match their interests—whether it’s a room with a better view, extra space, or luxury amenities. ⏰ **Timing is Crucial:** Present upsell options during key moments—booking, check-in, or pre-arrival. The earlier the offer, the more likely the guest will consider it. 💬 **Focus on Benefits:** Emphasize the value of the upgrade rather than the price. Highlight what the guest will gain—extra space, exclusive amenities, and a more personalized experience. 📚💪 **Empower Your Team:** Regularly train your team on product knowledge, communication techniques, and understanding guest needs. Equip them with the confidence to identify and seize upsell opportunities. 💻🔗 **Integrate Technology:** Utilize upsell tools that integrate with your PMS for a seamless process, making it easier for both guests and staff. **Bonus Standards for Upselling Success:** 💸 **Commission on Upsell Value:** Offer a 5-10% commission on the value of each successful room upgrade, providing direct incentives for maximizing upselling efforts. 🎯 **Monthly Targets:** Set realistic upsell revenue targets, with additional bonuses for achieving or exceeding these goals. 🏆🎉 **Recognition and Rewards:** Acknowledge top performers in team meetings, offer extra bonuses, or small prizes. Recognition boosts enthusiasm and drives performance. By adopting a guest-centric upselling approach and a motivating bonus structure, we can elevate our revenue and enhance guest satisfaction. Let's continue striving for excellence in every aspect of our service! 🌟 #Hospitality #Upselling #HotelManagement #GuestExperience #RevenueManagement