Kimberly Cremers, PharmD’s Post

What could you possibly achieve in just 7 seconds as an MSL? More than you think... Every interaction counts when you're meeting with a Key Opinion Leader (KOL). As MSLs, you know the value of building strong, credible relationships. The first seven seconds of any meeting can set the tone for this relationship. But how can you make those seconds count? Here are 3 ways to make a powerful first impression: BE PREPARED: Know your KOLs research, recent publications, and interests. Showing that you’re well-informed reflects your professionalism and your respect for their work. BE GENUINE: Authenticity goes a long way. Let your passion for patient outcomes and scientific exchange shine through. KOLs will appreciate a partner who is not just knowledgeable, but also truly invested. BE PRESENT: Body language and mental presence speaks volumes. A confident posture, a warm smile, your full attention and eye contact can communicate your enthusiasm and respect more effectively than words. Making an impression isn’t just about what you say; it's about how you make people feel. 💜 ▶ ▶ ▶ How do you make your seven seconds count? Image source: unknown - - - Hi, I’m Shelby. I help MSLs, MSL leaders and aspiring MSLs thrive professionally and personally through coaching, training and speaking services. Let’s work together to elevate your experience so you can THRIVE! 💜 DM me to learn how you can thrive professionally and personally. #MSL #MSLcoaching #MedicalAffairs #thrivemsl #medicalscienceliaison #aspiringMSL #medicalaffairscoaching

I reread Charlotte's Web last week. It reminded me how MSLs build good relationships with KOLs... 💜 In the book, Charlotte builds a trusting and supportive relationship with Wilbur by consistently showing care and offering help without expecting anything in return. Her actions, not just her words, prove her loyalty and commitment. MSLs must build trust with KOLs by providing valuable, scientifically accurate information consistently. Like Charlotte, the focus should be on long-term, genuine relationships, showing care for the needs of KOLs without being transactional. 💜 Throughout the story, Wilbur is in a vulnerable position, and it’s Charlotte’s empathy and understanding that lead her to help him. MSLs must be empathetic to the challenges and pressures KOLs face. Listening carefully and understanding their needs helps MSLs provide the right information at the right time, creating a more meaningful connection. 💜 Charlotte works tirelessly to save Wilbur, even though it’s difficult and time-consuming. Her persistence is key to achieving her goal. MSLs must be persistent when engaging with KOLs. Building relationships takes time and effort, and it’s important to stay dedicated to educating KOLs, even when results aren’t immediate. What else would you add? #charlottesweb #commitment #persistence #empathy - - - Hi, I’m Shelby. I help MSLs, MSL leaders and Aspiring MSLs thrive professionally and personally through coaching, training and speaking services. Let’s work together to elevate your experience so you can THRIVE! 💜 Message me to learn how you can thrive professionally and personally. #MSL #MSLcoach #MedicalAffairs #thrivemsl #medicalscienceliaison #aspiringMSL #medicalaffairscoaching

I spent years honing my approach & preparation for KOL visits. Here are a few things to pay attention to... ➡ How you show up physically and mentally. Your executive presence is critical in making the right impression during your live or virtual visits. ➡ How you tailor your message. One size does not fit all when engaging with KOLs. Tailor your content to your audience. ➡ Whether or not you actively listen. This is your MSL superpower! Listen intently. Ask questions. Understand the context of your KOL's feedback. ➡ Which probing questions resonate. Getting the insights you're seeking depends largely on the questions you're asking. Make sure they're the right ones. ➡ How you handle KOL objections. Be prepared to handle objections. Challenge respectfully to learn the "why" behind them. What else would you add to this list? - - - Hi, I’m Shelby. I help MSLs, MSL leaders and aspiring MSLs thrive professionally and personally through coaching, training and speaking services. Let’s work together to elevate your experience so you can THRIVE! 💜 Message me to see how I can help empower and equip you to thrive professionally and personally. #MSL #MSLcoaching #MedicalAffairs #thrivemsl #medicalscienceliaison #aspiringMSL #medicalaffairscoaching

If you're a medical laboratory or healthcare professional, you know that self-advocacy is key to success. After all, you're the expert on your own career, and no one knows your ambitions better than you do. But self-advocacy can be hard, especially when you're up against seemingly insurmountable odds. Maybe you're trying to land a promotion, or negotiate a raise, or simply get your voice heard in a meeting. Whatever the situation, here are four tips to help you advocate for yourself like a pro. 1. 𝗞𝗻𝗼𝘄 𝘆𝗼𝘂𝗿 𝘃𝗮𝗹𝘂𝗲. You can't advocate for yourself effectively if you don't know your own worth. So take some time to assess your skills, experience, and accomplishments. What do you bring to the table that others don't? What makes you unique? Once you know your value, you can communicate it with confidence. 2. 𝗕𝗲 𝗽𝗿𝗲𝗽𝗮𝗿𝗲𝗱. When you're advocating for yourself, you need to be able to back up your claims. So do your homework and come to the table armed with data, examples, and anything else that will support your case. 3. 𝗕𝗲 𝗮𝘀𝘀𝗲𝗿𝘁𝗶𝘃𝗲, 𝗻𝗼𝘁 𝗮𝗴𝗴𝗿𝗲𝘀𝘀𝗶𝘃𝗲. There's a fine line between being assertive and being aggressive, and it's important to stay on the right side of it. Be firm in your convictions, but don't be pushy or disrespectful. Remember, you're trying to win people over, not alienate them. 4. 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲, 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲, 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲. Advocating for yourself is a skill, and like any skill, it takes practice to perfect. So next time you're in a situation where you need to speak up, don't be afraid to give it a try. The more you do it, the better you'll get. By the way, if you need help building this and other critical soft skills, I invite you to check out Trendy Elite's on demand soft skills resource library to fast track your success. #personalgrowth #talentmanagement #careeradvancement #leadershiptidbits #leadershipdevelopment #medicallaboratory

If you're a medical laboratory or healthcare professional, you know that self-advocacy is key to success. After all, you're the expert on your own career, and no one knows your ambitions better than you do. But self-advocacy can be hard, especially when you're up against seemingly insurmountable odds. Maybe you're trying to land a promotion, or negotiate a raise, or simply get your voice heard in a meeting. Whatever the situation, here are four tips to help you advocate for yourself like a pro. 1. 𝗞𝗻𝗼𝘄 𝘆𝗼𝘂𝗿 𝘃𝗮𝗹𝘂𝗲. You can't advocate for yourself effectively if you don't know your own worth. So take some time to assess your skills, experience, and accomplishments. What do you bring to the table that others don't? What makes you unique? Once you know your value, you can communicate it with confidence. 2. 𝗕𝗲 𝗽𝗿𝗲𝗽𝗮𝗿𝗲𝗱. When you're advocating for yourself, you need to be able to back up your claims. So do your homework and come to the table armed with data, examples, and anything else that will support your case. 3. 𝗕𝗲 𝗮𝘀𝘀𝗲𝗿𝘁𝗶𝘃𝗲, 𝗻𝗼𝘁 𝗮𝗴𝗴𝗿𝗲𝘀𝘀𝗶𝘃𝗲. There's a fine line between being assertive and being aggressive, and it's important to stay on the right side of it. Be firm in your convictions, but don't be pushy or disrespectful. Remember, you're trying to win people over, not alienate them. 4. 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲, 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲, 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲. Advocating for yourself is a skill, and like any skill, it takes practice to perfect. So next time you're in a situation where you need to speak up, don't be afraid to give it a try. The more you do it, the better you'll get. By the way, if you need help building this and other critical soft skills, I invite you to check out Trendy Elite's on demand soft skills resource library to fast track your success. #personalgrowth #talentmanagement #careeradvancement #leadershiptidbits #leadershipdevelopment #medicallaboratory

Such a rewarding experience, delivering 3 talks to Elsevier employees as part of a Relationship Mini Series for their MindLife programme. With nearly 600 attendees, reaching international audiences across the 3 presentations, the feedback and engagement has been so encouraging! The 3 presentations delved into the most common ways relationships disconnect - and how we can rekindle and reconnect: ❌ Complacency and Complaining - how we need to proactively practice gratitude, curiosity and vitality in our relationships, as well as bravely and explicitly ask for our needs to be met (rather than complaining where they weren't met!) 🔇 Lack of Communication - how communication is different to talking and a skill that needs to be learned, including the ritual of creating an emotionally safe environment for connection and vulnerable sharing. 🎬 And finally today, concluding with Covert Expectations - how we often create unrealistic and unexamined movies in our heads of how we want things to look, feel, and riskiest of all - of how we hope other people will behave (as illustrated from this little snippet of the talk!) By understanding that the higher the expectation, the higher the risk of disappointment and resentment, we can begin to become conscious of our expectations (including those we put on ourselves). Key to building connection is to take responsibility for examining and expressing our expectations explicitly, sharing why it is important to us to help give it meaning and context to others. Thank you to all those at Elsevier who invested their time and energy to attend, especially Beck Stockdale for championing such great #employeedevelopment, and the team at Kamwell for the opportunity 🙏 #leadershipdevelopment #selfawareness #employeementalhealth #employeesupport #culturetransformation #culturetransformation #psychotherapist #leadershipcoach #leadershipcoaching

One of my mentors, Nido Qubein, president of High Point University in North Carolina reminded me that when you know how someone thinks, you are way ahead of the game. When you are presenting to a physician client, it is important that you understand how doctors these days think. It may offer a window into them and into your presentation.   It is vital that we not think of persuading but rather partnering as our first, most important job. Persuading is about me and my stuff; partnering is about us, more importantly about them and their patients.   See if you agree this might be how your doctor silently thinks:   1.     Who are you? 2.     Are you worth my time? 3.     What ya got for me? 4.     Is this new? 5.     How does this relate to my patients?? 6.     Who are you again? 7.     What did I think of this time? (actually, they are asking themselves how they felt about you without using feeling words!)   Traditionally, we spend precious time introducing ourselves and jumping into our agenda instead of getting inside the head of the doctor. The first two questions are actually about you, not about the doctor. Do you think that is the focus of the KOL?  What’s the actual order of these questions in the KOL’s head?     Think a bit about this. Our next post will discuss what we suggest the doctor is really thinking!    Insights from a PharmD & an Executive Coach. What are YOUR ideas about the art of being an impactful MSL? Please repost if your network would find this useful. We’ve only scratched the surface, join our LinkedIn MSL community for more: https://lnkd.in/gtYXWB9i #MedicalScienceLiaison #MSL #EffectiveCommunication #HealthcarePartnership #PharmaceuticalIndustry

Every Medical Professional Has a Story to Tell. . . . Here's why you should: 📌 Showcase Your Expertise: Your insights can influence healthcare trends and practices. 📌 Build Your Network: Connect with peers, mentors, and industry leaders. 📌 Inspire Others: Your story could be the motivation someone needs to push forward. If you're unsure where to start, remember: ✅ Start Small: If a post seems too daunting, leave a comment on a topic you're passionate about. ✅ One Line Can Make a Difference: Share a recent success or a lesson learned. ✅ Your Daily Routine is Content: Discuss an interesting case, a complex procedure, or a patient's progress. ✅ Speak to Your Audience: Whether it's for industry veterans, your peers, or those just starting out, tailor your content to them. ✅ Timing is Key: Post when your network is most active—mornings, lunch breaks, or when they're likely scrolling through their feed. Still looking for inspiration? #️⃣Follow and Engage: Learn from others who are active on LinkedIn. Their content can spark ideas for your own. Writing on LinkedIn isn't just about sharing knowledge—it's about starting conversations that matter. 💡Follow : Subhash Verma for more, link in comment. #HealthcareProfessionals #MedicalExperts #LinkedInTips

If you're a medical laboratory or healthcare professional, you know that self-advocacy is key to success. After all, you're the expert on your own career, and no one knows your ambitions better than you do. But self-advocacy can be hard, especially when you're up against seemingly insurmountable odds. Maybe you're trying to land a promotion, or negotiate a raise, or simply get your voice heard in a meeting. Whatever the situation, here are four tips to help you advocate for yourself like a pro. 1. 𝗞𝗻𝗼𝘄 𝘆𝗼𝘂𝗿 𝘃𝗮𝗹𝘂𝗲. You can't advocate for yourself effectively if you don't know your own worth. So take some time to assess your skills, experience, and accomplishments. What do you bring to the table that others don't? What makes you unique? Once you know your value, you can communicate it with confidence. 2. 𝗕𝗲 𝗽𝗿𝗲𝗽𝗮𝗿𝗲𝗱. When you're advocating for yourself, you need to be able to back up your claims. So do your homework and come to the table armed with data, examples, and anything else that will support your case. 3. 𝗕𝗲 𝗮𝘀𝘀𝗲𝗿𝘁𝗶𝘃𝗲, 𝗻𝗼𝘁 𝗮𝗴𝗴𝗿𝗲𝘀𝘀𝗶𝘃𝗲. There's a fine line between being assertive and being aggressive, and it's important to stay on the right side of it. Be firm in your convictions, but don't be pushy or disrespectful. Remember, you're trying to win people over, not alienate them. 4. 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲, 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲, 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲. Advocating for yourself is a skill, and like any skill, it takes practice to perfect. So next time you're in a situation where you need to speak up, don't be afraid to give it a try. The more you do it, the better you'll get. By the way, if you need help building this and other critical soft skills, I invite you to check out Trendy Elite's on demand soft skills resource library to fast track your success. #personalgrowth #talentmanagement #careeradvancement #leadershiptidbits #leadershipdevelopment #medicallaboratory

If you're a medical laboratory or healthcare professional, you know that self-advocacy is key to success. After all, you're the expert on your own career, and no one knows your ambitions better than you do. But self-advocacy can be hard, especially when you're up against seemingly insurmountable odds. Maybe you're trying to land a promotion, or negotiate a raise, or simply get your voice heard in a meeting. Whatever the situation, here are four tips to help you advocate for yourself like a pro. 1. 𝗞𝗻𝗼𝘄 𝘆𝗼𝘂𝗿 𝘃𝗮𝗹𝘂𝗲. You can't advocate for yourself effectively if you don't know your own worth. So take some time to assess your skills, experience, and accomplishments. What do you bring to the table that others don't? What makes you unique? Once you know your value, you can communicate it with confidence. 2. 𝗕𝗲 𝗽𝗿𝗲𝗽𝗮𝗿𝗲𝗱. When you're advocating for yourself, you need to be able to back up your claims. So do your homework and come to the table armed with data, examples, and anything else that will support your case. 3. 𝗕𝗲 𝗮𝘀𝘀𝗲𝗿𝘁𝗶𝘃𝗲, 𝗻𝗼𝘁 𝗮𝗴𝗴𝗿𝗲𝘀𝘀𝗶𝘃𝗲. There's a fine line between being assertive and being aggressive, and it's important to stay on the right side of it. Be firm in your convictions, but don't be pushy or disrespectful. Remember, you're trying to win people over, not alienate them. 4. 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲, 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲, 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲. Advocating for yourself is a skill, and like any skill, it takes practice to perfect. So next time you're in a situation where you need to speak up, don't be afraid to give it a try. The more you do it, the better you'll get. By the way, if you need help building this and other critical soft skills, I invite you to check out Trendy Elite's on demand soft skills resource library to fast track your success. #personalgrowth #talentmanagement #careeradvancement #leadershiptidbits #leadershipdevelopment #medicallaboratory