Kevin Kieller’s Post

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Top 50 UC Expert. AI Show co-host. Leader BCStrategies. Analyst/Consultant for orgs and vendors.

Better understanding #AI in #UCaaS and your other communication and collaboration apps is critically important, especially given today's GPT-4o announcements: https://lnkd.in/grx5uPSu

View profile for Kevin Kieller, graphic

Top 50 UC Expert. AI Show co-host. Leader BCStrategies. Analyst/Consultant for orgs and vendors.

Today Brent Kelly and I published a 3-part article series on No Jitter that covers our detailed #EnterpriseConnect session on #AI in #UCaaS. We cover Microsoft Copilot, Webex AI Assistant, Zoom AI Companion, and Google #Gemini for Workspace. ➡️Part 1: How generative AI works and how LLMs are trained. ➡️Part 2: An overview of the features in the UCaaS platforms and a deeper dive into two key use case: meeting summaries and text refining. ➡️Part 3: Discusses the risks associated with using Gen AI in these UCaaS platforms. 🔗Links to the full articles are below in the comments. Happy reading! I would welcome any comments or questions.

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