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Public Service Industry Lead at Accenture Song

Excited to share our perspective on the recent Accenture Life Trends 2025 report and what government agencies can learn from our findings. This article, co-authored with @Anita Puri highlights crucial trends in digital identity, service delivery, and government communications, emphasizing the need for clear, trustworthy strategies in the age of emerging technologies and AI. We discuss how governments can enhance transparency, efficiency and public trust by adapting to societal changes and offering more authentic interactions.    Explore how these trends can improve government-citizen engagement: https://lnkd.in/efdakUM7 #GovernmentCommunications #PublicSector #AccentureLifeTrends

Life Trends Reveal Opportunities for Improving Government Communications | LBBOnline

Life Trends Reveal Opportunities for Improving Government Communications | LBBOnline

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