“Kartik, we tried many agencies, but your agency is the BEST.” These are the words i hear from my previous client, Closing a new client is obviously amazing but when your previous clients come and say ‘you are the best’ it's quite cherishable, right 😍 ?? Your Client Retention Rate is extremely crucial for your business growth, I believe your Client Retention is directly proportional to Client Relationship. My team provides personalised and consistent support to address our client needs and concerns effectively. But apart from this, I try to maintain transparent, regular communication to keep clients informed and build trust. I strive to build strong relationships with my clients, and actively listen to clients feedback and take the time to learn about their goals, challenges, and successes. So the point here is how you deal with your client is as important as your client relationship. 🤝 PS - How you maintain client retention in your business?
Building strong relationships and maintaining transparent communication is key to long-term success. Kartik Langde
Great perspective! Once we maintain that integrity empathy and transparency with our customers the rentention automatically happens 👌
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5moFantastic job on building strong client relationships. Keep up the great work. 🌟