The KAM Club’s Post

Check out this insightful podcast interview on the difference between client engagement and satisfaction, featuring key insights from #FTAmember Ashley Quamme. Understanding these distinctions is crucial for businesses looking to build long-term relationships with their clients. https://ow.ly/2qLm50S7KIK

🎧🚀 Caught a game-changing tip on a Gary Vee podcast about boosting customer retention! Did you know there’s only a 20% chance clients will return after one visit, but that jumps to 70% after three visits? I’m diving into strategies to get your customers coming back for more, like using discounts and lead magnets to hit that crucial third visit. #CustomerRetention #GaryVee #BusinessTips #LoyaltyProgram #MarketingStrategy #EntrepreneurLife #GrowthHacking #leadmagnets

Ready to decode the secrets of seamless client onboarding? Discover how Jamie shapes prospects into powerful partners and uncovers the strategy to create lasting client relationships. Uncover the blueprint for unparalleled client connections and tap into the art of crafting remarkable first impressions. 🎧💼 🔍 Dive into the podcast now for an exclusive inside look at the essence of client success: https://zurl.co/1tGE #ClientOnboardingRevealed #UnlockSuccess

🚀 Exciting New Podcast Episode Alert! 🎙️  Join us on an inspiring journey with our latest episode: "Transformative Sales: Mastering Service, Communication, and Client Engagement." This episode is a treasure trove of insights for anyone looking to elevate their sales game and forge authentic business relationships. 🌟  Our guest, Kelly, shares her profound journey from missed opportunities to mastering the art of serving clients with passion and purpose. Learn how a servant's heart is key to unlocking true success, much like legendary athletes who relentlessly hone their skills. 🏆  Explore the dynamic world of managing businesses across diverse regions like Canada, Hawaii, and Mexico, and discover how personal challenges, from speech impediments to sales hurdles, can lead to genuine client connections. Kelly also delves into the ethical responsibilities in financial services, emphasizing persistence and passion's transformative power in business and life. 💼🌍  This episode is packed with strategies to energize your sales approach through effective client engagement and communication. Discover the art of delivering a stellar performance in every client interaction, ensuring they feel understood and valued. 🎭  Tune in to uncover how adapting to each client's unique language and pace can turn sales into a rewarding experience. This conversation promises to enhance your business approach with creativity and inspiration. 💡    #SalesMastery #ClientEngagement #ServantLeadership #BusinessSuccess #PodcastEpisode #LinkedInPodcast #Inspiration #SalesStrategy #CommunicationSkills

💡How do you plan to keep your clients happy long-term?💡 Did you know that satisfied existing customers are 5 times as likely to make a repeat purchase and 4 times more likely to refer your brand to others? Three ways to keep your clients feeling like they are important to you in the long-term are: 🔶 Ensure they have an awesome client experience from the get-go. 🔶 Continue to communicate regularly – and make it personal. 🔶 Build an interactive community of engaged clients. But this is just the tip of the iceberg! Listen to our full podcast to explore the world of customer relationship management. 📲https://lnkd.in/eJe9GYgV #ClientSuccess #FollowUpTips #BuildTrust #EffectiveCommunication #SalesStrategy #ClientEngagement #ValueDriven

The new 401(k) Marketing Podcast episode is live! 🎧 In this episode, advisors will learn: ✔ How to utilize the Form 5500 data to gain actionable insights ✔ Crucial metrics that may signal a plan’s performance ✔ The importance of benchmarking (and the role of Judy Diamond Associates 2023 Annual 401(k) Benchmark Report) #401kMarketing #Podcast #401kAdvisor

Want to stand out in a crowded market? The secret is simpler than you think!  In a world of endless choices, what makes YOUR business truly special? It's not just about offering amazing products or services; it's about creating an unforgettable experience that keeps clients coming back for more. Show your clients that you truly care about their success and well-being. Go the extra mile with personalized touches and unexpected gestures of kindness. Become their trusted advisor by offering valuable support and guidance that goes beyond just a simple transaction. When you genuinely prioritize your customers, you build a strong foundation for success. Raving fans become loyal advocates, spreading the word about your business and generating organic referrals. You'll cultivate a stellar reputation that precedes you, attracting new clients and opportunities. Stronger client relationships lead to increased client retention and higher profitability. Ready to unlock the power of genuine customer care? Start today and watch your business thrive! Want to learn more? Listen to the Streamlined CEO Podcast with special guest Madelyn Furlong on how to create a client experience that has them raving, coming back for more, and referring you to all of their friends! #smallbusiness #marketingstrategy #onlineserviceprovider #projectmanagement #businessgrowthsystems #productivitytools #businessownertips #customerjourney #clientrelationships #socialmediamarketing #customerloyalty #marketingadvice

Listen to my brilliant colleague talking all things Biophilia, WELL standards and people-centric workplaces on this podcast episode with Guy Stanley from Stansons. Well worth a listen!

In today’s marketplace, the professionals who thrive are those who see their role not as mere salespeople, but as stewards of their clients' trust and success. Client acquisition is no longer about pushing products or services—it's about providing meaningful guidance and building a foundation of trust. Stewardship means taking the time to understand your clients' needs and concerns, and then helping them navigate solutions that are in their best interest. When you shift your mindset to stewardship, you no longer chase clients—you attract them by offering real value and positioning yourself as a trusted advisor. This approach not only leads to more sustainable growth but also helps create deeper, more loyal client relationships. Remember, people want to work with someone who is invested in their long-term success, not someone who just wants to make a sale. Best Practice Tip: Focus on listening more than selling in every client interaction. Understand what truly matters to your client and prioritize their long-term needs over short-term gains. This is the foundation of stewardship that will lead to more organic and lasting client growth. 🎧 Want to dive deeper into mastering client acquisition and stewardship? Listen to the latest episode of The Always On Podcast with Duncan MacPherson, featuring Daniel Burns and Stephen Comerford: Attract, Don’t Chase (Ep. 62). Learn how to build lasting client relationships through professionalism and value. Link in the comments! #businessdevelopment #practicemanagement #financialadvisors #wealthmanagers #thenextlevel

“Would you rather your spouse be satisfied or loyal?” In this podcast episode, Jeffrey Gitomer, a leading authority on sales, customer satisfaction and customer loyalty, and renowned best-selling author, highlights the need to rethink traditional sales methods. Gitomer argues that high-pressure tactics often lead to regret and don’t build lasting relationships. Instead, he promotes a customer-focused approach where genuine conversations and understanding the customer's needs naturally lead to a sale. By asking thoughtful questions and truly engaging with customers, salespeople can create a comfortable environment that encourages buying. Gitomer also talks about how sales goes beyond just closing deals; it’s about creating memorable experiences that build customer loyalty. This loyalty, which Gitomer views as more important than just satisfaction, leads to repeat business and referrals, which are key to long-term success. https://lnkd.in/eseUMrQX #customersatisfaction #customerloyalty #longtermsuccess