Helping clients transform their learning & talent functions, become a skills-based organization, and maximize the potential of their workforce
AI can help our workers provide better service and be efficient (ai for good) but there is some concern AI is being used to watch them (AI for evil). How are you introducing AI in a way that builds trust from your workforce? Also, let me know if you think we can coin AI-vil (get it?) for when AI is used in ways workers don’t trust. ( evil—> AI + evil —> AIvil 👿. “that’s so aivil”) ah, meh.
📣 “A lot of AI use cases don’t necessarily start with the customer. They start with the employee.” - #DeloitteDigital Chief Experience Officer, Amelia Dunlop. AI has the potential to improve feedback between executives and employees on an unprecedented scale. But our new roundtable research, conducted in collaboration with Natter, found that while 74% of leaders anticipate using AI for workplace decision making within the next 5 years, they need to build employee trust first. Why? ➡️ Currently employees view employers as nearly 2x less empathetic and human when AI tools are offered ➡️ Employees with high employer trust are 50% less likely to look for a new job and are nearly 2x more likely to feel motivated Less turnover + more motivation + dedication = better business outcomes. ✅ Dunlop and Natter CEO and Co-Founder Charlie Woodward shared more about our recent report collaborations on introducing AI into the workforce with Bryan Wassel at Industry Dive. 👇 https://deloi.tt/3Q2b5QU
