JTB Business Travel’s Post

Did You Know? AI-powered chatbots like WestJet's "Juliet" already handle up to 74% of customer service requests! Travel Managers can leverage similar tools for seamless 24/7 support, allowing Travelers to get quick answers without delay. See how AI can revolutionize your travel program in our new article: https://loom.ly/dLpcTZQ #JTBBizTravel #AIChatbot #BusinessTravel #CustomerService #JTBBusinessTravel

Did you know that transforming your digital experience with gen AI-powered chatbots can cut operational costs per transaction by up to 25%? Find out how we helped our airline client power up their passenger experience here. https://ow.ly/RlyQ50Rp4uj #PowerOfConcentrix

The importance of technology in context is vital to the success of emerging use cases. We often see enterprises ticking a check box and meeting KPIs for new tech/innovation however successful adoption and customer success measurements are key. We understand this Reach out and we can share some key approaches and examples of success.

Did you know that transforming your digital experience with gen AI-powered chatbots can cut operational costs per transaction by up to 25%? Find out how we helped our airline client power up their passenger experience here. https://ow.ly/RlyQ50Rp4uj #PowerOfConcentrix

AI is the game changer for airlines looking to innovate. Explore how #3Victors' AI-powered tools are leading the charge in my latest blog https://lnkd.in/g2fNXnER

🔓 AI is unlocking brand new potential and reshaping the future of air travel. From new business insights and capabilities to customer experience improvements, check out Rick Seaney's article to learn how #3Victors' AI-powered solutions can help airlines bridge the gap between today and tomorrow: https://bit.ly/47fOIPn #ReimaginingTravelData

Does your airline still treat customers like they're waiting in an emergency room? Imagine, showing up at the airport, being greeted by a chatbot that instantly helps with check-in. No more ticket lines that stretch for miles. Beat that! AI-driven virtual assistants aren't just trendy; they're rewriting customer service. By streamlining check-ins and baggage protocols, airline staff have more time to focus on the human aspect of hospitality, rather than playing human conveyor belts. And customers? Their travel stress drops from "boiling kettle" to "simmering tea". Talk about a harmonious crew-customer dynamic, right? The real kicker is these AI assistants work round the clock – time zones, jet lags, and all. Their efficiency helps airline staff focus on what truly matters: Making passengers feel like VIPs, rather than extras in a hectic travel saga. How's that for a potential upgrade in customer service? Ever thought of using AI in your flight operations?

With discerning travellers demanding seamless experiences from start to finish, how can travel providers tackle challenges like unknown passenger data, rising costs, and staffing issues? Find out how leveraging data and predictive AI can streamline bookings, generate customer loyalty, and build brand champions in this blog.

Ever find yourself endlessly waiting for updates on delayed flights? It's 2023, isn't it time this changed for good? Real-time flight updates and notifications powered by AI are revolutionizing the passenger experience. Imagine getting instant alerts for delays, gate changes, and even baggage carousel info. No more lurking around those departure boards like a lost traveler! For airlines, this tech isn't just about keeping passengers informed. It’s about creating a seamless journey that leaves customers happier and more loyal. No more mass confusion at the gate, less panic, and fewer customer service complaints flooding your desk. Plus, it frees up staff to handle the real surprises that tech still can't predict. AI doesn't need a coffee break or sleep, ensuring steady streams of information right when people need it. So why wait to implement a solution that could reduce stress and boost airline reputations? Isn't it time flight information moved as quickly as the planes themselves? How do you use AI to keep passengers in the loop?

✈ Dynamic Pricing Systems Revolutionize Airlines ✈ Airlines are leveraging advanced dynamic pricing systems to optimize flight schedules and enhance profitability. By processing immense amounts of customer data, these systems adjust prices in real time to meet demand and ensure operational efficiency. This data-driven approach not only helps airlines maximize revenue but also improves customer satisfaction by offering competitive prices. The future of airline profitability lies in smart, data-driven pricing strategies that can adapt to market conditions instantly. #DynamicPricing #TravelTech #AirlineIndustry #SoftwareDevelopment #AI