Joshua Bennett’s Post

Today, I bid farewell to my trusted work laptop, marking the end of my time at Amazon following my recent layoff. While this transition was unexpected, I am deeply grateful for the incredible experiences, lessons, and the exceptional team that shaped my journey into a high-performing leader. Reflecting on my time at Amazon, I want to share some of the most valuable principles and practices I learned—ones that I believe are essential for achieving success and personal growth. Customer Obsession At Amazon, customer obsession means prioritizing customer needs above all else. In my role, this translated into managing and overseeing cross-functional teams with a keen focus on aligning projects to customer requirements. By collaborating with internal and external partners, I ensured that resources were allocated efficiently to meet customer expectations and drive satisfaction. Evaluating and prioritizing projects based on customer needs was a cornerstone of my approach. Ownership Ownership at Amazon encouraged me to take complete accountability for team success. I set clear objectives, motivated teams, and implemented data-driven strategies to achieve metrics. Whether developing KPI reporting for addressing gaps in processes and systems, I consistently took the initiative to deliver results while managing risks to prevent escalation into major issues. Insist on the Highest Standards Amazon's commitment to excellence pushed me to dive deep into details and insist on the highest standards across every project and aspect. By leveraging data analytics and refining strategies, I ensured that processes and deliverables met and exceeded expectations. This principle was pivotal in fostering operational excellence and achieving milestones with precision. Bias for Action Operating in a fast-paced environment, I embodied a bias for action by addressing ambiguities swiftly and applying creative problem-solving to navigate business challenges. By driving process improvements and engaging stakeholders effectively, I was able to adapt quickly and ensure timely delivery of outcomes. Dive Deep Diving deep is integral to uncovering opportunities for improvement. In my role, I utilized advanced Excel skills, SQL, python and data-driven analysis to delve into the details of overall performance. This helped identify and mitigate risks, optimize team dynamics, and enhance strategies, ensuring project success at every level. I am now on the hunt for my next opportunity as a program manager, account manager, or a role within supporting Operational or Technical product teams. I am asking my network to connect me with any job or networking opportunities within these fields! Please feel free to reach my through Direct messages or my personal email- singhmanminder99@gmail.com

Took me weeks to feel comfortable sharing that after 10 and a half years at Amazon my role was eliminated. Since receiving that notification, I have been dealing with a wide variety of emotions. Never shocked but surprised, disappointed, sad and ultimately motivated. Being at Amazon for such a long time I have seen a large number of layoffs and even more large-scale layoffs in the past years. Every time I was grateful to keep my job because I knew at the end of the day nobody is bigger than the company no matter what value I contributed. I chose to take this situation as a blessing in disguise. It sucks to not have employment, but it is giving me the time to really do a self-inventory on myself as an employee and as an outstanding contributor to a company. I know I'm not alone in this and the market is flooded with amazing talent so it will be tough to find a position but the prep work has already started. Networking is so important and as my fiancé says "You know everybody!" lol so I will be using that to help find my next career opportunity. To everybody on this hunt with me it's not that we weren't enough it just wasn't the position or company that deserved us. Tough times don't last Tough people do! I'm looking into Business Operations support and specialist positions but open to any positions where I can use my years of experience deep diving into business data to surface insights, develop process improvements, create actionable recommendations and resolve escalations. Feel free to reach out with any leads, advice or just to catch up as this is a whole new world for me but excited to find my next opportunity.

Hi everyone I’m looking for a new opportunity and would appreciate your support. To help with that, here’s some details on what I do and what I’m looking for. I have over 30 years of experience in logistics and operations management. That’s seen me working across numerous industries, from start-ups to global names (including Amazon, Sotheby’s and the Royal Air Force) bringing together strategy, business transformation and service delivery. One of my key strengths is as an experienced generalist – getting the best from people, process and technology, then marrying that with commercial acumen and emotional intelligence to build high-performing teams. I’m looking to move back into an executive position. Sector is not a key driver for me but I’d like somewhere where I can hit the ground running, whether that’s driving optimisation or helping businesses scale. I’d really appreciate it if you could share this post with your network, or pass along any connections or opportunities that you think would be a good fit.  #opentowork

The LinkedIn Post that led me to quit Amazon and find my new passion... 3 years ago, I was comfortably working as a Product Manager at Amazon, with no plans to find newer opportunities. Little did I know that my next career move was just a LinkedIn post away. Ankur Joshi, whom I knew from my Tapzo days, posted this job opening on Linkedin. He was looking for a Product Manager, but the role wasn’t in product development, it was in HR. I’d always had a passion for people-centric roles, but I had never seriously considered making it a full-time career, mainly because I didn’t have a degree in HR. Intrigued, I couldn’t help but message him, asking, “Why a Product Manager for an HR role?” What followed was a one-hour telephone conversation that completely shifted my perspective. I shared my doubts about not having a formal HR degree and whether I'd be qualified. Ankur’s response was "I don’t need a degree; I need a problem solver, a product manager for my most important product: my Team." That simple but powerful statement erased all my doubts. Fast forward to this week, I have already completed 3 years in Nuclei, loving a role I never thought I’d pursue (but wanted to). Time flies when you’re doing something that aligns with your passion. There is still so much to learn and execute, but I am so grateful that I came across this post and had the courage to take the decision to completely shift my career. If you’re on the fence about a major career switch, I hope my story encourages you to explore the unexpected opportunities. You might just discover your next big passion.

Here are a few takeaways from Alexis: 1. "The Leadership Principles are the North Star that guides each employee, each decision, each new vision for innovation,Amazonian. They're introduced from the very first job interview and applied daily." 2. "The 'doc read' at the start of meetings ensures the ideas on the page take center stage - it forces us to present things clearly and focus on what matters." 3. "And the dog-friendly offices? Who needs a coffee run when a dog run can perk you up?" Want to learn more about what it's like to work at Amazon? Check out the article below and https://lnkd.in/eTGF-4-8 to explore open roles and get an inside look at our culture.

Motivational Monday: A Journey Through Growth and Determination It’s been a month since I joined Amazon Fresh, and the experience has been eye-opening. Every day, I encounter a variety of personalities, merchants, and challenges, and I’ve learned so much about adaptability, teamwork, and perseverance. This role isn’t what most would expect from someone with a career in recruiting, but it’s exactly what my family needed—and I wouldn’t trade the lessons for anything. When I return to recruiting, I hope the industry and hiring managers recognize that every experience adds value. Working in retail is about more than just stocking shelves or running registers. It’s about resilience, customer care, and stepping up when it matters most. To anyone out there waiting for their next big break or second chance: don’t give up. I know I won’t. Here’s to always working hard and never letting your past define your potential. #MotivationalMonday #Growth #Resilience #CareerJourney #NeverGiveUp

Hello LinkedIn Community, I hope you're all doing well! I'm reaching out to share that I'm currently seeking new opportunities at a mid-Senior level after a rewarding career optimizing processes, driving operational efficiency, and leading high-performance teams. 🔹 About Me: With 16 years of experience in operations management, I've honed my skills in streamlining workflows, managing complex projects, and fostering team collaboration. My background spans various industries, allowing me to adapt and implement best practices across different operational landscapes. 🔹 Key Projects: ▪ Sponsored Brands Video: Implemented first ever video-based content moderation in Amazon globally and yielding >$1 BN revenue every year. ▪ Performance Management Framework: Implemented and streamlined this process within 6 months which improved the SLA by 23%, utilization by 27%, and precision by 17%; served as an input for monthly 1:1s and annual appraisal processes. ▪ Ignite: Ensured sustaining a culture of innovation in Amazon advertising business; worked with the Support Engineering (SE) team to build an in-house tool, named "Ignite", to submit process improvement ideas; managed to save 307 FTEs per week. ▪ Customer Efforts Reduction: Analysed >1K calls to customer care and identified the top 31 queries, which were added to IVR & reduced the number of calls to customer care by 27%. ▪ New Client Implementation: Onboarded a US-based client to manage their Hire to Retire services which yielded $832 MN YoY revenue for Aon Hewitt. 🔹 What Sets Me Apart: Strategic Vision: Proven ability to align operational strategies with business goals to drive growth and efficiency. Innovative Problem-Solving: Expertise in leveraging data and analytics to solve complex challenges and optimize performance. Leadership Excellence: Strong track record of building and mentoring high-performing teams to exceed targets and deliver results. Change Management: Skilled in leading transformational initiatives that enhance operational capabilities and drive sustainable improvements. 🔹 What I Am Seeking: I am looking for a role where I can lead operations strategies, contribute to organizational growth, and drive operational excellence. Ideally, this position would offer opportunities for innovation and strategic impact, within a forward-thinking and dynamic company culture. 🔹 How You Can Help: If you know of any opportunities or have connections in your network who might be looking for a seasoned Senior Operations Manager, I would greatly appreciate your referrals or introductions. Please feel free to reach out to me directly or share any relevant leads. Thank you so much for your support and assistance in this exciting new chapter of my career! #OpenToWork #SeniorOperationsManager #JobSearch #OperationsManagement #Leadership #CareerOpportunities Best regards, Shubham Sharma

Exciting News: I’m Seeking a New Opportunity! With over 10 years of experience in Customer Success, Operations, Business Transformation and Program Management, I’m looking forward to exploring new career opportunities that will allow me to drive meaningful impact. Throughout my career, I’ve successfully led customer success teams, driven operational efficiencies, and implemented scalable processes across SaaS environments. Some of my key achievements include: -Reducing onboarding time by 40% -Increasing customer engagement by 44% -Leading cross-functional initiatives that resulted in a $10.5M pipeline increase I’m open to both leadership roles and individual contributor roles in Customer Success, Operations, Program Management and Enablement—and am equally excited to consider new fields where my skills can add value. If you know of any opportunities where I might be a great fit, please reach out! I’d be grateful if you could share this post with your network or connect me with any relevant contacts. Thank you for your support—I’m excited about what’s next! #OpenToWork #CustomerSuccess #Operations #ProgramManagement #BusinessTransformation #NewOpportunities

As my maternity leave comes to an end, I’m excited to find my next opportunity. While this transition is unexpected, I’m approaching it with optimism and energy, ready to bring my experience, resilience, and dedication to a new team that values growth, impact, and innovation. Here’s What I Bring to the Table: ·     10 years managing end-to-end supply chain operations for companies with $50M+ in revenue. ·     10 years sourcing and building supplier relationships domestically and internationally. ·     10 years designing logistics and procurement strategies for maximum efficiency. ·     10 years selecting, implementing, and managing 3PL partnerships. ·     8 years leading integrations with MRP systems and inventory management SaaS tools. ·     5 years managing product development teams to ensure product success. What Colleagues Say About Me: ·     "World-Class Talent: I don’t recommend a lot of people, but Caitlin is exceptional (and every one of her previous employers would attest)." — Stephen Adele, Founder of QuickBox 3PL and Author of Ready, Set, SCALE! ·     "Caitlin has proven herself as an invaluable leader, bringing substantial improvements that have truly elevated our operations. Since October 2023, we have maintained 100% stock availability across all items—a remarkable turnaround that I credit directly to Caitlin's leadership." — Dareh Zadoorian, Founder of Holistapet and current employer If you’re looking for a dedicated, data-driven supply chain professional, or know someone who is, please comment, share, or tag. Your support would mean the world to me as I take this next step with enthusiasm and determination. ❤️

Want to move up the career ladder? Think 2 steps ahead. I worked across 3 continents with Amazon, held 5 different job function roles, and got promoted 4 times. Each new role I took I always viewed it as my "stepping stone" role. Counterintuitively, non-linear progression is key for upward mobility. Thinking about your "next, next role" empowers you to think long-term and have those career conversations with your manager. I'd love to hear your non-linear story below. 👇 #promotion #climbyourcareerladder #womeninleadership