Josh Darroch’s Post

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Business, Communications and Leadership Student at Western Washington University

Over the summer, I completed a three-month-long internship with Columbia Hospitality as a Sales and Events Intern at the Bell Harbor International Conference Center. This was my first in-person internship experience and I couldn't have had a better time. I got the opportunity to work across various departments at Bell Harbor, and I'm leaving with three vital takeaways. 1. "You should always be turning water into wine." I spent some time with Kevin Siegrist during my internship, and one thing I'll never forget is how much he spoke about turning water into wine. In Hospitality, an industry with such fine margins, sales professionals must ALWAYS be looking for ways to separate themselves from the competition. Having spent time with Kevin, and watching how he conducts himself over Sales Calls and Site Tours, it's clear that this is one of his guiding principles, and I hope to make it into one of my own. 2. Systems, Systems, Systems. Prior to beginning my internship, I wasn't sure what to expect. I certainly didn't expect to be asked to assist our set-up team with room preparation, but I am so thankful that I was. This granted me time with Mr. Evan Burton. Evan is without a doubt, the most efficient man I have ever gotten the chance to spend time with. Every single room I entered had a specific way to be set-up, and a specific way to be torn down for it to take the least amount of time and labor. This efficiency is what EVERY workplace strives for across all departments. Evan understands everything that is happening at the conference center in a particular month, as well as the gaps that he and his team have to flip and set-up rooms. 3. The importance of a SERVICE culture. In an industry that's as competitive as Hospitality, you need to separate yourself from the competition by any means possible. At Columbia Hospitality, it starts with the powerful SERVICE culture that's prevalent throughout the entire company. Starting at the very top level with Founder John Oppenheimer and CEO Brian Flaherty. A powerful culture sets the correct tone, establishes values, and ultimately guides company decisions. This commitment to service applies to all three key stakeholders. Not just the customer, but also team members and external investors. Overall, my time at Bell Harbor is one that I will never forget. Special thanks to Kelly DiNapoli and Camila Ormachea for being amazing first points of contact throughout the entire experience. Massive shoutout to my fellow interns Jacob Uradnik and Alex Harrison who were a privilege to work alongside. Thank you for an awesome summer! #internship #hospitality #bellharbor #columbiahospitality #akpsi

Camila Ormachea

Onsite Event Supervisor

2mo

It was a pleasure getting to know and work with you this summer! Hopefully we get to have you work some of our holiday parties at the end of this year — we have some great ones coming up! Keep in touch!

Steven Rosen

General Manager The Rocks Club & Sereno Canyon

2mo

Congratulations, your working with a Team of true professionals and a company culture to match!

Kevin Siegrist

An award-winning sales and hospitality aficionado selling remarkable waterfront venues for meetings and events!

2mo

Josh, we loved having you! You are going to go far in your career, and I hope we turned you on to hospitality! Keep in touch, my friend!

Jacob Uradnik

Business Management Major | Exploring Careers in Operations and Management

2mo

I had a great time working with you! Can’t wait to see where you end up!

Alex Harrison

Business Finance Student

2mo

Yay Josh! It was a pleasure to work with you brother!

Arseniy Marshak

President @ Alpha Kappa Psi Omega Beta | Management Information Systems Student @ WWU | Billing Advisor @ WWU Student Business Office | Client Support Intern @ Foundant Technologies

2mo

Amazing job Josh!

Hannah Kelly

Psychology & Pre-OT Student at Western Washington University

2mo

Yay Josh!!!!

Ethan W.

Undergraduate studying Business Supply Chain Operations & Logistics at WGU

2mo

Congrats Josh!

Margot Hutter

Economics and Mathematics Student at Western Washington University

2mo

Congratulations Josh!

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