CMO of TTEC Digital - Hands-on B2B Marketing Leader: GTM Strategy | Partner Marketing Veteran | Product Marketing | Brand Development | Demand Generation | Process Improvement | CRM
Want in on the six steps to set your org up for change management success? 🌟 It all boils down to one fundamental principle: understanding and supporting people through transitions. Because it's the people that need adapt and adopt the change for it to stick. I've seen rebellions against new processes sink the most well-intentioned evolutions. Learn proven methods to drive successful CX transformation from the TTEC Digital blog: https://ttecd.co/4hvZciy
