Four priorities for retail leaders to reset their businesses in 2024:
1. Embrace gen AI integration for your business, aligning with its increasing adoption in customers' personal lives.
2. Foster dynamic ecosystems to enhance the share-of-life and attract more "zero consumers".
3. Establish career pathways from store positions to corporate headquarters.
4. Leverage private labels to generate value with improved margin profiles.
Exciting Update: New Date for Our Event!
Transforming Retail Operations with Advanced Planning Models, featuring insights from Pigment.
Mark your calendars: The event will now take place on **October 23rd**.
You can register on the link below, and we look forward to seeing you there!
🚨 Ready to Level Up Your Supply Chain Game?🚨
We all hear the buzzwords: "digital transformation", "automation" and "AI" in supply chain 🤖.
But how can you ACTUALLY stay ahead of the curve?
That’s why we’re bringing you JD Risson and Spencer Launer, to share their insights on:
✨ Transforming Retail Operations with Advanced Planning Models in Pigment✨
Whether you're in supply chain or tech, this session will keep you in the loop on the latest Sales & Operations Planning Models. 🔮🚀
https://lnkd.in/g_Dq72JY
The Right Brand Story, Vision, Strategies, and Execution Level - That's Retailing
While everyone has a view of retailing, my experience is leading and operating brands —that's what I do for a living. The right strategies and execution level are non-negotiable in this industry, especially if you want to remain a real player.
The problem is that this industry is constantly changing. I don't know why everyone is so surprised by it. It isn't a hospital or educational institution with strict protocols; it is a place of business where consumers affect the pace of change with their passions, desires, and wallets.
Every day, I see a new strategic idea posted about products, training, and customer service, claiming that this will make everyone a better retailer. Not so!
I have told retailers the same thing in private and brand meetings. If you are not growing your ideas and innovations from within, you are chasing the leaders and will never find your place in the market. Look at everyone who has failed. They did exactly that—chased the leaders, nothing uniquely innovative.
Good retailers live and die by their brand designs, the reason they are in business, and the products they make, buy, and sell. They stand by them. Some will even offer a real ancient experience called service, even today.
However, retailers that fail try to run their brands from the seat of their pants, and grasp into every idea that comes along. Others I have met run them with an iron fist and as their own ATM machine. But will spend no money on stores or people.
The best retailers in the industry win because they have a vision for the brand.
If you want to win in this industry, it isn't complicated, but it's also not cut and dry. You need a brand story with a vision, the right strategies, and an equal level of execution.
I have encountered financial and technology people leading retail brands, and it has seldom ended well. There is a time and place for them, but at the end of the day, even as AI enters the arena, the right people at the top are the operators who are good with people and know what the front lines need to serve and what customers are looking for. Answer these strategic challenges, and you can build longevity in a brand, something that is getting very scarce.
#retailing#strategy#ceo#technology#innovation
The very fast changing world of retail & what the leaders need to cognizant off to thrive !! Very well captured in the book by #Philip Kotler & #Huiseppe Stigliano in their book #Retail's next chapter
#ShapingTheNextPowerhouse: Forging the Future of Retail through Bold Leadership and Cutting-Edge Innovation
At MRF 2024, retail’s most visionary leaders gathered to chart the course for the future. The session was a deep dive into how innovation, customer engagement, and technology are transforming the retail landscape in the Middle East. With a focus on sustainable growth, personalized experiences, and overcoming challenges, the panelists provided invaluable insights into the evolving world of retail.
This wasn’t just a discussion—it was a masterclass in leadership, growth, and the power of technology to redefine the future.
Bhavesh Morar, Consumer & Retail Industry Leader, Deloitte, opened the session with a thought-provoking reflection on the rapidly evolving retail landscape:
"How is technology driving change? What are the macroeconomic factors impacting retailers? What are the pressing challenges ahead, and how will retailers continue to grow and scale in this region and beyond?"
Hameed Noor Mohamed, MD, Alpen Capital: "It’s the foresight and regulations that are laying the foundation, creating ecosystems that not only attract investors but fuel sustained business growth."
Vikas Chadha, CEO, Jumbo Group: "Service isn’t just a tool; it’s the final lever for growth. Through upselling and cross-selling, we meet the customer’s deepest needs—constructing offerings that support them beyond the product lifecycle."
Sadique Ahmed Mohamed, CEO, Pathfinder Global FZCO#RetailGPT: "The discovery of the consumer is where the battle is won or lost. Technology is the key—unlocking deeper insights that allow us to serve, engage, and win the consumer’s heart."
Mark Tesseyman, CEO, Liwa Trading Enterprises LLC: "To sustain growth, we must expand the population and build vibrant markets that offer diverse and engaging retail experiences."
Emin İmer, GM, Hepsiburada (NASDAQ: HEPS): "Traditional retail will never die. It will evolve—those who combine in-person and online experiences will own the future."
Leena Khalil, Co-Founder, Mumzworld.com: "Innovation is important, but the human element, connecting with consumers on a personal level, is what truly makes the difference."
Manish Sabnis, CEO, Grandiose: "Time is the most scarce commodity for today’s consumer. Our focus must be on convenience—experiential retail that feels personal, community-centered, and seamless."
These visionary leaders painted a future where retail is not just about selling, but about creating moments, driving growth, and crafting experiences that resonate with consumers long after they’ve left the store. The future is here, and it is full of promise.
This was more than a discussion—it was an inspiring look at how leadership and strategic thinking shape the next retail powerhouse.
𝐖𝐚𝐭𝐜𝐡 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐝𝐢𝐬𝐜𝐮𝐬𝐬𝐢𝐨𝐧 𝐡𝐞𝐫𝐞: https://lnkd.in/gZGD_3yC#LeadershipInRetail#CustomerExperience#TechnologyInRetail#RetailTransformation#MRF2024#VisionaryGrowth
Retailers: Are You Ready for the Next Big Disruption?
If you think your current strategies will carry you through the chaos of today’s retail landscape, think again. 📉. Forget what you used to know. Resilience and agility aren’t buzzwords—they’re the only path forward.
In my latest article, I break down exactly how successful retailers are using technology to not just survive—but dominate the future of retail.
📌 Tech-driven supply chains
📌 Phygital experiences
📌 Pop-up strategies that WORK
Want to know the secret to staying ahead of the curve? Read the full article here https://lnkd.in/gRhZHi3a#Retail#Agility#Resilience
Inflexible operations can quietly chip away at your brand value, impacting customer trust and competitive advantage. 👀
In manufacturing, a brand's value hinges on adaptability. 📈 This final post in our "Risk of Rigidity" series explores ten often-overlooked ways inflexible operations can erode brand value:
📌 Limited personalization & customer experiences.
📌 Inability to scale for seasonal/limited-edition products.
📌 Poor alignment with e-commerce packaging trends. ♻️
📌 Loss of customer trust due to inconsistent delivery. ⏰
📌 Decreased brand visibility in niche markets.
Learn how to overcome these challenges and safeguard your brand's future: 🔗 https://lnkd.in/eTVJmDSA#manufacturing#operations#operationalagility#BrandValue#leadership#frontlineleadership#POWERS#ManufacturingExcellence#DigitalProductionSystem
5 Habits of Retail Rockstars in a Changing World
Forget "adapt or die." Great retailers thrive on change! Here's what sets them apart:
*Change = Growth: They see challenges as opportunities to innovate and stay ahead of the curve. ️
*Market knowledge: Location matters, but knowing your customers even more! ➡️
*The Human Touch: Personal connections build loyalty in a digital age. Don't be a robot!
*Pro Power: From staff to displays, professionalism is the secret sauce for a winning experience. ✨
*Partners in Success: Collaboration is key! Strong relationships fuel growth for everyone.
What else makes a retailer awesome?
#retail#futureofretail#customercentric
What's it going to take to win in retail today? DIFFERENTIATION. And the best way to there is testing and learning, with equal emphasis on both components. At a time when technology is rapidly advancing by leaps and bounds, many #retailers are reluctant to embrace failure as they test and implement new ideas, which poses a significant hurdle in this ever-evolving landscape.
Highlighted in Sam Silverstein's latest, I found Tom Furphy's insight into the "never-ending pilot" syndrome particularly poignant — it's time for leaders to take charge, monitor technology roadmaps diligently, and foster a culture that embraces experimentation and learning from failure. And it's up to grocers to embrace that change with courage and agility.
https://lnkd.in/gQ8btfpV
