Jayson Duncan’s Post

Are you growing your business this year? Set some BHAG's that you are ready to crush? We are almost through the 1st quarter of the year... Are you almost 1/4 of the way to your goals you set? Creating goals, creating a map to achieve them that is not complicated or convoluted is something I love doing with my clients. Because goals are about more than the revenue, even though that is the goal most of us set. The goals are achieved through the revenue and the expenses. I have helped my clients create better profit margins without increasing revenue. I have helped my clients increase revenue by identifying pricing adjustments. I have helped my clients cut expenses in an hour that pay for my monthly services. (And they don't miss the expenses....) I help my clients succeed in business.

Building a business is difficult work. You have to advertise, produce, do bookkeeping, manage employees, or a plethora of other daily tasks. Once you have a customer's business, you want to retain that business. You have a 60-70% chance of selling to an existing customer, if you have maintained the relationship. Those relationships should be nurtured. They are your word of mouth. A friend tells a friend, that tells a friend. Most of the time, a referral is way more powerful, than an ad on social media. I have a proven track record of maintaining customer relationships, and doing a tremendous amount of sales, because of it. I can help your business maintain and strengthen your customer relationships, therefore creating a regenerating income for you. Build trust and your business builds itself.

Think slashing your prices is the only way to close a deal? Not so fast. Every business runs into this: customers love what you offer but choke at the price tag. It's tempting to just cut your rates, but that cheapens your work and starts a slippery slope. Take it from me—I've been there. We had a big-name client ready to sign, but they didn't want to pay full price. Instead of dropping our rates, we tweaked what we offered. We matched their budget with a scaled-back package. This way, we kept our prices firm and still delivered value. Know your worth. If a client can't meet your price, adjust what you offer, not how much you charge. This keeps your business strong and respected, and teaches clients the real value of your work. Keep it simple: don't cut your prices, tailor your service.

Don't panic in this kind of situation A client stopping buying your service is a very common and normal thing. It happens with every business. In any business, any of your customers can stop buying your service/products. Take it easy and move on. Get more clients. This is just part of business, and there's nothing wrong with it. If you have a great business, then planning a backup/another business can be a bad idea because you have only 24 hours. You need to compete with the top 1% of smart people in your industry. If you are distracted by something, they will win your clients. If you have enough money, then spend it on something where you don't need to spend your time. So before you invest in anything, find something where you don't need to be active or spend your time.

You're great at what you do and you want to work for yourself. So you start a business. You bill for your time. It’s a great way to begin. Just don’t stay there. At first it doesn’t matter much. To earn more, you work more. But you max out fast. Most of us hire more people. We bill for their time too. We don't see the trap. Most businesses are services businesses. They're the easiest to start. And the hardest to sell. That's how it was for me. Until I got smart. Make your business an asset. Stop billing by the hour. That's the first step. Package your services and charge a flat rate. Price the value of the results. Not how long it takes. Think about it this way: For a root canal, do you want a dentist who takes 30 minutes or 3 hours? You care about the result. You'd pay more for it to take LESS time. Afraid to charge a flat rate? It's a sign your business is complex. It's hard for new staff to learn. That means it's hard to scale. The second step is simplify. These 2 steps make your business more valuable. For you, and for potential acquirers. Follow me and turn your business into an asset.

Your Vendor / Landlord Is Your Only Source of Profit There’s only one thing that keeps your agency business alive: your clients. So why do so many estate agents avoid them? Instead of speaking to real people, they get lost in reports, dashboards, and processes. But here’s the truth: if you’re not talking to your customers, you’re making assumptions. And assumptions won’t win you listings. For smaller, independent agents, this is non-negotiable. You need to get out of the office, talk to people in your community, and understand what really matters to them. Yes, it’s time-consuming and sometimes uncomfortable—but it works. Here’s your challenge: 1. Spend time every month speaking directly with customers—sellers, buyers, even those who didn’t choose you. 2. Ask questions: What did they like? What didn’t they like? What do they wish agents did differently? 3. Use what you learn to refine your approach and set yourself apart. Talking to your customers isn’t just important—it’s the foundation of your success. If you want to grow your business, stop guessing and start listening.

The Top 5 Reasons Your Circle Won't Support Your Business: 1. They Don't Have The Money! 2. They Think You Should Hook Them Up. 3. It's Not Their Vibe. 4. They Don't Need What You Offer. 5. It's Not Ready (Your Offering Needs Some Work).

Any business has inactive or lost clients. Yes, your hard earned clients will stop buying. After a few years, the number of inactive and lost clients will outnumber the active ones. How you deal with them will make the difference between a successful business and a failed one. Usually, the market is quite limited. From a certain point, there are less and less potential new clients. And they are more and more expensive to get. The lost ones will be more and more important, cheaper to activate or recuperate. And there will be more and more of them. And you need to start doing something about it from the moment they buy something from you.

Your Ability To Deliver Value To Your Clients Can Be Influenced By Your Business Relationships. Who You Have In Your Network Can Improve Your Own Service Offering. Thoughts? #financebroker #mortgagebroker