Director, Client Relationship for Americas Consumer Commercial at Cognizant Technology Solutions
Adopting #LLMs and #GenerativeAI is not merely a technological trend but a strategic imperative for #QSRs. By leveraging these powerful technologies, QSRs can deliver highly personalized experiences. From Pizza Hut conversational chatbots to McDonald's self-order kiosks and Domino's personalized delivery tracker, industry leaders have showcased the #transformative #impact of LLMs on the customer experience. QSR executives must recognize these technologies' potential to shape their businesses' future, seizing the opportunities they present to cultivate long-lasting customer relationships, enhance operational efficiency and drive revenue growth in the competitive QSR landscape. #QSR #GenerativeAI #LLMs #NextGenQSR
