Jason Sockel’s Post

👋 Spent a rare day at the Growth Orlando office last Thursday—crazy to think those few hours might be the only ones I spend there this year! After holding the lease for 20+ years, that space has become a part of me. It’s where countless ideas were born, deals worth millions were closed, and so many memories were made. It was great catching up with Will Davidson (Director of Sales), Richard Barcellos (Community Manager), and Lucas Pontes Reis (Content Creator). Being in the same room again reminded me just how valuable a physical workspace can be. In a world that’s more remote than ever, having a few “micro” offices in key cities with just enough space to bring people together every so often can add so much tangible value. If you’ve got a handful of team members in a city, it’s worth considering! Low cost, big payoff. Oh, and by the way—we’re hiring*! If you're a Salesforce Developer, Solutions/Sales expert, or a HubSpot Specialist, let’s chat! Drop me a note if you’re interested in joining our team. *black t-shirt not required #hiring #orlando #hubspot #salesforce #growthops

RevOps, Sales, HR, and Business Systems leaders. Our teams are burned out. And it's our fault. --- Over the last 25 years we've built a lot of amazing solutions. While amounting a lot of of debt. We've had massive growth. While leaving some pretty bad orgs in our wake. --- We've spent millions of dollars on SaaS fees. While thrifting on our staffing levels. --- To justify our ruthless staffing levels, we've invented narratives. Our teams are super heroes, they wear multiple hats, they are rockstars. But that's covering up the fact that they're drowning. --- You see, we should be hiring Admins to Admin, and BAs to BA, and Enablement to Enable. There's a reason that these are different careers in entirety. We're spreading teams thin and at the same time, normalizing it. --- We've architected some interesting team structures, and pointed fingers while doing it. In actuality, a lot of these projects fail, because we don't give them the fuel they need. Not because of the structure itself. We cannot continue doing what we have been doing while continuing to create more domains and demands for our teams to be responsible for. It's time to right the wrongs of the past and staff our teams appropriately. Give them the tools and resources they need to deliver the best value for our SaaS OpEx. What do you think? #salesforce #salesforceadmins #salesforcearchitects #saas #leaders #businesssystems #staffing #hiring

🌟 Excited to share my insights on Staff Augmentation – a powerful solution for businesses facing capacity and talent challenges. Join me to explore how Redtag's services can empower your team's success ✨ #StaffAugmentation #RemoteWork #BusinessSolutions 

Check out these AE opportunities

Are there any Salesforce Partner Marketers out there looking to talk to me every single day for the rest of your life? 😎 JK, but let's be real - we'll work hand in hand to strategize around all of the great things we can do for our partners and customers and amplify the best brand in the Salesforce ecosystem! Alliances 🤝 Partner Marketing = ✨

Closing out the week with a brand new list of open roles! Check these companies looking for AEs 😎: — Zendesk — Plaid — Kontakt.io — Flock Freight — Harness — Gong — Braze — SIB Fixed Cost Reduction — Shift5 — Confluent — Whistic — Rippling — Watershed — 6sense — Podium — Iterable — Salesloft — LaunchDarkly — Responsive — Fleetio — Paylocity — Showpad — ActiveCampaign — BuildOps — Orum.io Spread the word! 👉🏻If you know someone looking for a new opportunity, tag them. 👉🏻If you're hiring, tag your company and mention the role. #hiringnow #jobalert #recruiting #tech #networking #saas #revops #AE #hiring #jobpostings #jobhunting #openroles

The harsh reality is MOST companies are going back to “in office” or “hybrid” models. I’m not going to sugarcoat it, Salesforce is one of those companies. If you’ve noticed a lot of my once Remote roles, are now only hiring near a Hub (40 miles). So what are our Hub locations? 📍Atlanta, GA 📍Chicago, IL 📍Indianapolis, IN 📍Bellevue/ Seattle, WA 📍Washington D.C. 📍 McLean, VA I’m not saying all Remote roles have fully gone away yet. But if Salesforce is your dream company, consider a strategic move closer to a Hub location. #salesforce #RoTheDEIPro #salesforcecommunity #salesforcecareers #diversityintech #techdiversity

New Post: Customer Success Manager Title: Customer Success Manager Time: Full Time (North American hours) Industry: Software as a Service (SaaS) Compensation: $3,500/m USD The Role: As a Customer Success Manager, you will play a crucial role in maintaining long-term customer relationships by providing exceptional service and consultative support. This position involves driving growth through contract renewals, identifying additional product needs, and promoting adoption and advocacy. Scope Knowledge: Developing professional expertise, applying company policies and procedures. Complexity: Moderate scope; analysis of various factors; judgment within defined practices. Supervision: Collaborates with management on strategies, receives general routine instructions, detailed new project guidance. Essential Duties Client Onboarding: Ensure smooth transitions from presale to post-sale customer success. Relationship Management: Serve as the primary contact throughout the customer lifecycle. Proactive Communication and Documentation: Conduct regular calls and meetings; maintain CRM records. Customer Retention: Monitor health metrics; develop plans to mitigate churn risk. Revenue Growth: Identify upsell and cross-sell opportunities; ensure positive net revenue retention. Contract Negotiation and Renewals: Manage renewal cycles end-to-end, ensuring customer satisfaction. Customer Outcomes: Develop Customer Success Plans; help customers achieve their goals. De-escalation: Address critical client issues with urgency. Customer Feedback: Collect and analyze feedback to inform product improvements. Data Analysis: Use customer data to provide actionable insights. Advocate Identification: Identify customers for testimonials and case studies. Knowledge and Abilities Strong written and verbal communication skills. Excellent organizational and detail-oriented skills. Ability to build and maintain customer relationships. Analytical and goal-oriented mindset. Ability to recognize upsell and expansion opportunities. Experience with contract negotiations and renewals. Proficiency in G-Suite, Salesforce, and/or Churnzero. Education and Experience 4-year degree or equivalent experience. 1-2 years in customer success or account management in SaaS or software. Competencies Open Communication: Anticipates workflows and deadlines; defines expectations; drives issues to conclusion. Execution & Management: Manages workflows and deadlines; ensures timely completion of tasks. Business Acumen: Promotes the company as a "winning team"; understands customer motivations; stays informed on industry developments.   GetRemote is all about sharing awesome remote job opportunities from different businesses—we are not the actual employer or connected to them in any way.  APPLY HERE     #remotehiring #remotework #remote #recruitment #recruiting #hiring #remotejob #GetRemote #GetRemoteJobs #remotejobsinsouthafrica

📊 In 2015, only 10-15% of SaaS sales teams worked remotely, even part-time. Fast forward to 2024, and that figure has surged to 71%. So, the question is: Should you opt for a remote SaaS sales team or stick with the traditional in-house model? There’s no one-size-fits-all answer, but exploring these intriguing stats can help you determine the best approach for your company. ⬇️ https://lnkd.in/eq7kAiHk #HireDNA #SalesRecruiting #RecruitmentStrategy #HiringSuccess #SalesHiring #RemoteSalesTeam #RemoteHiring #SaaSSalesTeam

When a critical technology job opening becomes vacant, or you need the best person for the role, partnering with a specialist Salesforce recruitment company like Resource On Demand (ROD) is essential. Imagine you're hiring a new Project Manager for a significant business transformation project. Without the right person, your project timelines, growth plans, and client delivery deadlines could all be at risk. In today's competitive marketplace, having a recruitment partner ensures you get the right candidate who fits both the technical requirements and your company culture. ROD uses proven methodologies to find the best employee for your long-term success. Don't leave your critical roles to chance. Partner with Resource On Demand and secure the talent that will drive your business forward. #SalesforceRecruitment #TechTalent #DigitalTransformation #SalesforceEcosystem #HiringExcellence #ResourceOnDemand #BusinessGrowth #CRMExperts #TalentAcquisition