Jason S Bradshaw’s Post

Stop using alpha, beta, or MVP labels with your customer. Alpha/beta labels position your product as buggy. They start by asking customers to do you a favor: "Please try out my first half-baked attempt at a product, and if you deem it worthy, please consider buying it." MVP labels make your customers feel like guinea pigs in your experiment. With dozens of other choices, customers don't stick around; they leave. Instead, level up to build a better Minimum Valuable Product out of the gate by 1️⃣ Understanding your customers better than they do 2️⃣ Designing products that nail their problems and deliver better outcomes 3️⃣ Position your Release 1.0 as a prize. Instead of alpha/beta/MVP, use labels like early access, golden ticket, or invite-only.

Ever had that feeling when setting your product price feels like cracking a secret code? You're not alone. But here's the catch: before you get too caught up in numbers, let's get real about what truly matters to your customers. Understanding value can be a bit like navigating through a fog—it's not always crystal clear. That's where getting into the minds of your customers becomes key. Here's a little trick I picked up from Alan Albert: have a chat with your customers and uncover their top three value factors—the things that really hit home for them. Picture it like peeling back the layers of an onion, getting closer to what truly matters to them. When you can anticipate what your customers value most, even before they spell it out for you, that's when you're onto something special. #ProductPricing #CustomerInsights #ValueDiscovery

🎥✨ Day 79's Reflections on #KingPoppySeasoning! Discover the undeniable impact of customer reviews on our journey. 🔑 Highlights: "It's so difficult to get an online review." Learn why your feedback is crucial for our beloved Mild Wing Seasoning 🌶️ Watch now 👉 [Video Link] #CustomerVoice #ReviewMagic #SpiceLovers What's your most memorable product discovery through reviews? Share your stories! 🌟

Our customers speak, and we listen!😍🙏🏻 Dive into their honest reviews about our products.😎✌🏻 #CustomerReviews #Reviews #CustomerSatisfaction #FeedBack #ProductReview

Ever faced a customer complaint that felt like a toddler's tantrum? It's time to turn those frowns upside down. Learn the art of listening. Discover the power of patience. And the magic of a well-timed 'thank you.' Transform tearful testimonials into glowing reviews. Because in marketing, every 'waaah' is an opportunity for a 'wow.' Dive in for some unconventional wisdom. Handling feedback like a pro starts now. #CustomerService #FeedbackMagic #MarketingWisdom

Why Quality Alone Won't Win the Game ❌ It's not just about having a top tier product. Doing this one simple hack will truly set you apart from competitors and brings customers back for more. #brandloyalty #businessstrategy #customerexperience

I've made plenty of mistakes, but these are my top three when launching a product: ------ ➜ ONE: Not focusing on an ICP Early customers are great, and it's important to learn who is your product for. But... If you go too broad too soon, different customers in different industries and different sizes give you different feedback. Which distorts which direction you should take with the product. Narrow you ICP. ------ ➜ TWO: Doing things for free Free customers cost too much Most free customers don't value what you do. Most free customer onboard and then done engage Most free customers don't have urgency Charge from the start. Back yourself. ------ ➜ THREE: Pain > Product More features won't cure your failing product. I learned that the hard way. Digging deep into the problem you're solving for your customers will. Churned and happy customers are a goldmine of valuable insights. Ask your customers why they continue to pay you. Ask your churned customers why they stopped paying you. Obsess over the problem, then obsess over the solution. 

Directly requesting reviews from happy customers increases your chances of receiving positive feedback. Make it easy for them by providing a direct link. #GoogleReviews #CustomerFeedback #OnlineReputation https://salesresults.co.za

Exactly, demonstrate how your solution transformed their world and solved their problems.

There are two types of aha! product moments: 1. You’re demoing your product to a customer and they have an aha moment. 2. Your customer is using your product and you have an aha moment. That second one is way better. In scenario number one, you’re basically leading a horse to water, trying to get them to realize how great your product is. In my opinion, the aha moment there is tainted by the fact that you sold it. It’s still valuable, but you have to discount it. Scenario number 2 is more pure. The customer self-discovers the aha moment and you get to learn something completely new. It’s rare because usually your product team knows the product so well that they’ve thought of everything. But it can happen. This week, one of our customers did something with Peel that was a true aha! moment for us. Basically, they unlocked a brand new use case that will be huge for us. I actually view it as a breakthough moment in our startup’s brief history. I love those moments. Here’s to great customers and here’s to learning from them!