Jason Rieckewald-Schmidt’s Post

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Empowering businesses to eliminate bottlenecks, streamline processes, and scale with tailored, frictionless solutions.

Last year Salesforce started positioning their Order Management system (OMS) in a completely new way. Instead saying how you could service orders out of your front office, they doubled down on what every acquiring company wants: a streamlined way to connect different backend systems to a single ecommerce storefront. As I’ve met with manufacturers over the past year, Salesforce's OMS is a game-changer in the realm of acquisitions, serving as the crucial "acquisition unlock" that enables a unified eCommerce platform to seamlessly link to multiple ERP systems on the backend for inventory and fulfillment. When companies undergo acquisitions, one of the most significant challenges they face is integrating the acquired company's technology into the existing tech stack. This process is rarely straightforward, as the newly acquired company might operate in a different market or region, bringing entirely new complexities to the table. By bringing together order complexity from multiple ERPs, different distribution centers, and various fulfillment requirements into a cohesive front-office experience, OMS provides IT teams with a defined data model and pre-built flows, enabling new acquisitions to service orders efficiently. . Salesforce's OMS is the acquisition unlock that allows manufacturers to link seamlessly to multiple ERP systems for inventory and fulfillment. This simplifies the integration process and enhances operational efficiency. IT departments have enough to worry about when it comes to managing the technical debt in acquisitions. In the ever-evolving landscape of business acquisitions, it is great to see a solution that simplifies the complex systems and applications and reduces the friction for customers. #Salesforce #OrderManagement #AcquisitionIntegration #ERP #eCommerce #DigitalTransformation #OperationalExcellence

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