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The Financial Conduct Authority (FCA) has just released an important Call for Input on reviewing retail conduct rules following the introduction of the Consumer Duty one year ago. Key points: •FCA is seeking feedback on simplifying retail conduct rules and guidance •Exploring greater reliance on high-level Consumer Duty rules vs detailed prescriptive requirements •Aims to reduce complexity while maintaining consumer protections The regulatory burden for financial services firms has been constantly growing for decades now, so this potential reduction in prescriptive requirements will be welcomed by many. This should not be used as an excuse however for failure to implement the regulations or to correctly consider the right client outcomes. Firms must be able to evidence that they can put the needs of their clients first regardless of how detailed the regulations are. The Consumer Duty was introduced because of consistent failures by multiple firms that lead to retail clients being harmed. Regulations can only be simplified if they ensure that good customer outcomes continue to be maintained, which is ultimately down to industry itself. What are your thoughts on balancing high-level vs detailed conduct rules? How might this impact your business or customers? #FinancialRegulation #ConsumerProtection #FCA

Review of FCA requirements following the introduction of the Consumer Duty

Review of FCA requirements following the introduction of the Consumer Duty

fca.org.uk

Michael Kuhnel

Head of BI Solutions - Commercial Finance at Saxo Bank

4mo

Only 25 pages....

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