James Marlow’s Post

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Helping Businesses Turn Every Customer Interaction into an Opportunity | AI-Powered QA Expert

☕ Fancy a Coffee and a Chat About Your Contact Centre Challenges? evaluagent® will be at the Call & Contact Centre Expo in London (Nov 27-28), and I'd love to hear about what's keeping you up at night: Struggling to review more than 1-2% of your customer interactions? Worried about missing compliance risks? Finding it hard to keep your best agents engaged? Battling with spreadsheets and manual processes? 🤝 I've been having fascinating conversations with contact centre leaders about these challenges, and I'd love to share some of the innovative ways they're solving them. You'll find me at Stand CC-K40, and I'm happy to: ✨ Share real stories of how other centres have transformed their QA ✨ Discuss your specific challenges (no sales pitch, promise!) ✨ Buy you a coffee and have a proper chat 👉 Coming to the expo? Drop a comment below or DM me to schedule a coffee. I'd genuinely love to learn about your contact centre journey and share some insights that might help. 📅 27-28 November 📍 ExCeL London ☕ Coffee's on me! #CallCentreExpo #ContactCentre #CustomerExperience #QualityAssurance

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