Jaja Finance’s Post

💡 Generative AI is not just a trending topic—it's revolutionizing banking as we know it. On October 9 at the Datos Insights Forum, join us as Balakrishnan Narasimhan N delves into how banks are leveraging GenAI to tackle real-world challenges and unlock new customer opportunities. Don’t miss out on insights into what’s transforming the industry right now, not just in the future! Click Here to Learn More: https://lnkd.in/drAJZVxg #iGTBIntellect #Payments #CommercialBanking #winwithiGTB Ravi Pandit | Vishal Dhyani | Shiv Kakar

Data chaos? Generative AI gone wild? Not in finserv 🙅♂️ april attended the Bank Automation News Summit to find out how leading financial institutions are responsibly applying AI to their businesses. Here's the TL;DR - 🗑 Garbage in, garbage out: successful AI implementation starts with organized, accessible data. A focused approach, such as beginning with a single department or use case derisks the process. 🔂 AI's imagination needs a reality check: the conference highlighted the cautious optimism around deploying generative AI in financial operations - with the initial focus on operational efficiency like streamlining repetitive, judgement-free tasks. 🤝 The allure of partnerships over DIY projects: there's a growing trend towards financial services companies seeking out fintech partnerships to bolster their offerings with AI. This approach is favored for its cost-effectiveness, speed to market, and access to specialized expertise. Read more about our takeaways from the conference in Nashville on april's blog, linked in the comments below. #bankingautomationsummit #ai #banking

I am delighted to be a part of this panel talking about the most exciting topic in today's context - Gen AI, especially in the context of how it would apply to the banking world. Looking forward to an enriching conversation with Gilles Ubaghs, Karan Maini and Philippe Daoust. If you are in NY at this event, do attend. My team and I would be delighted to meet with you and talk about our thoughts on this very interesting topic! #GenAI #TransactionBanking #DatosCSBB

Dive into our exclusive interview with John Sun CEO of Spring Labs, as he explores the transformative impact of AI in fintech. Discover how Spring Labs' AI-powered copilot is revolutionizing customer experiences and reducing service costs while maintaining transparency and empathy. Learn about the future of banking, proactive AI solutions, and the myths around AI in finance. Read the full interview for in-depth insights into the innovative world of AI and fintech.: https://lnkd.in/dN3WAGDE #Fintech #AI #CustomerExperience #Innovation #SpringLabs #GlobalFintechSeries

Finextra #NextGenAI conference takes place in London (St Paul's) on 26 November. Please register and join the debate on the role AI has redefining, no transforming, financial services beyond the way it is perceived currently. AI has emerged in other industries as a transformational technology and has helped reshape them. Why hasn't it happened in financial services? What's the potential it has and how do we create it? Lord Holmes leads the debate and a packed agenda follows. https://lnkd.in/efEuqn8E #AI #Payments #Technology #GenAI #financialservices #data #fintech #banking #Conference #APIs

Generative AI is not just a trend—it’s transforming digital payments from every angle. Imagine smarter fraud detection that instantly catches anomalies, personalized customer interactions in real-time, and automated workflows that streamline every step. The outcome? Faster, safer, and truly satisfying payment experiences. Ready to dive into the future of digital payments? Let GenAI lead the way! 🌐💸 Click here: https://lnkd.in/gNwyWvdN #DigitalPayments #GenAI #FintechInnovation #AIinFinance #FutureofPayments #GenerativeAI #AITransformation

🚀 WEBINAR: Identifying Issues and Insights More Quickly With AI 🚀 Join us on Friday, September 6th, at 9 a.m. PDT for an insightful webinar on how AI is transforming compliance and issue identification for financial institutions. We’ll be diving into topics like: 🔹 How AI is helping First Electronic Bank identify and resolve issues faster than traditional methods. 🔹 The 91%+ accuracy rate of AI in categorizing customer complaints, compared to the 60-70% accuracy of human agents. 🔹 Why capturing insights from complaints is crucial for understanding customer experiences. 🔹 The difference between large language models (LLMs) and small language models—and which one protects your data. This session will feature Derek Higginbotham (CEO of First Electronic Bank), John Sun (CEO and co-founder of Spring Labs), and Armen Meyer (Co-Founder of American Fintech Council). It will cover immediate benefits, regulatory considerations, and the future of AI in fintech. Don’t miss out on this opportunity to learn from industry leaders and advance in the AI-driven future of financial services! 👉 Register for free on Zoom: https://lnkd.in/g-aw2DK5 After registering, you will receive a confirmation email about joining the webinar. #AINative #ArtificialIntelligence #Banking #Fintech

Takeaways about AI from our team who attended Financial Brand last week; * Messaging around AI (or Generative AI) was everywhere * Executives are rightfully concerned about AI and its implications (Fraud/QA) * Banking executives are struggling with understanding how to safely and effectively incorporate AI into daily operations and customer experience * There was a lot of fluff regarding AI from some fintechs, which doesnt help * Glia's messaging around Responsible AI resonated with every executive our team spoke with. Showing clear datapoints around Digital Virtual Assistants and Cortex Custom Insights, the ability to show (not just tell) AI-enabled efficiencies in a live environment with Agent Assist and Interaction Wrap Up were impactful. Jay Choi Jake Tyler

“You need to be able to speak ‘bank.’” Such a great line by Kirsty Rutter on the AI transformation stage at Fintech Talents. This was a part of a fantastic wider discussion on AI, personalization and customer experience. A 40-minute panel discussion flew by with some excellent pointers across a range of experience related topics - consumer duty and regulation - infrastructure and the art of the possible - the shift towards embedded finance - data quality and human centric design - deterministic AI and AI at scale - the reimagining (and rocket ship acceleration) of customer experience in the AI age. That the debate could have easily continued shows just where we are in the AI and customer experience landscape right now in that there is a long, long way to go. But the flip side of that is possibility (and, by association, ambition) of what might be. Exciting times and many hard miles ahead but we have a real responsibility to build right for the future. Anirudh Dingari Anna Irrera Mahesh Bharadhwaj #customerexperience #AI #GenAI #LLMs #Fintech #regulation #investment #differentiation #values #futureworkforce #bankofthefuture

💡 Why are banks late to adopt Gen AI? It’s clear that financial institutions are cautious, weighed down by regulation and legacy systems. But I believe it’s not a question of if, but when they’ll embrace Generative AI. Once they do, we’ll see a huge leap in delivering customer-centric services. Personalized financial solutions will become the norm, powered by real-time insights from AI-driven data. 🚀 Banks that make this shift will have a major competitive advantage. Not only will they improve customer engagement, but they'll also enhance operational efficiency—streamlining processes, boosting fraud detection, and offering innovative products. The transformation is coming. 💼💡 It might take time, but the banks that embrace AI will lead the way in the future of finance. #AI #Banking #CustomerExperience #Innovation