Jagdish Prasad Verma’s Post

In today’s rapidly evolving retail landscape, the boundaries between online and offline shopping are becoming increasingly blurred. Enter the era of "phygital" retail, a term that captures the fusion of physical and digital experiences. This hybrid approach is transforming how brands engage with customers by integrating the convenience of digital tools into the tactile world of brick-and-mortar stores. The result is a more personalized, dynamic shopping experience that meets the demands of modern consumers. The pandemic further accelerated this shift, with research showing that 84 percent of consumers now expect seamless integration between online and in-store experiences, driving brands to enhance their phygital presence. #retail #news #future #industry #business #update Read more: https://lnkd.in/gexzCSUQ

The Future Of Retail Is Hyper-Personalised 🛍️ Consumers want ✨personalisation✨ and they want to feel like their favourite brands know them well. According to recent findings, a staggering 79% of customers are more likely to engage with an offer if it resonates with their past experiences with a brand. 🤝 The retail sector is embracing personaliation, with 79% of businesses investing in cutting-edge personalisation tools. This surpasses any other industry, hinting at the immense potential retailers have to elevate customer experiences! Find out more about transforming retail spaces on our website 👉 https://lnkd.in/g-rhs7n #RetailRevolution #PersonalisationInRetail #AudioVisualInnovation #CustomerExperience

From greater expectations in omnichannel and unified commerce, to higher engagement and growth in online gaming + entertainment, how are consumer behaviours influencing some of the biggest industries? Ahead of this year's Stitch Scale Summit, in part 1 and 2 of our 'Year of the Consumer' blog series, we explored the some of the macro and micro influences that have led to major shifts in consumer behaviours. Ultimately, consumers are exhibiting nuanced purchase behaviour across all aspects of their financial lives. But how are these behaviours impacting specific industries like e-commerce, insurance and travel, among others? In part 3, we explore in detail how consumers continue to drive innovation and leverage new technologies, and the pivotal role the payments process plays in facilitating a modern customer experience. Get the full story: https://lnkd.in/dM9zeakz

The future of retail is not just about selling, it's about creating unforgettable experiences. Today’s retail landscape is undergoing a profound transformation, influenced by three significant factors: changing consumer preferences, technological innovations, and the urgent need for sustainability. - 🛍 76% of consumers now demand increased personalization, signaling a shift towards more tailored shopping experiences. - 🌍 Sustainability has ceased to be optional, with eco-conscious practices becoming a cornerstone of modern retail strategies. - 📈 Despite the growth of online shopping, a surprising 61% of UK shoppers still prefer in-store experiences, highlighting the irreplaceable value of physical interaction. - 🛒 This preference underscores the evolution of brick-and-mortar shops into experiential hubs, where engagement and discovery take precedence over mere transactions. - 💡 To stay ahead, retailers are leveraging cutting-edge digital tools, enhancing both the in-person and online shopping journey with seamless, personalized experiences. Given these shifts, how can retailers further innovate to meet the evolving preferences of today’s consumers? #RetailInnovation #ConsumerTrends #SustainableRetail #DigitalTransformation #Customer Engagement #innovation #customerexperience #customerengagement #loyalty

Key Consumer Behavior Trends in Retail Post-COVID. The retail industry is transforming rapidly, driven by evolving consumer needs and technological innovations. Here are the top trends: 1. E-Commerce & Omnichannel Consumers expect seamless shopping experiences across online and offline channels. Retailers embracing omnichannel strategies thrive. 2. Sustainability Eco-conscious shoppers demand sustainable products, ethical sourcing, and greener operations. 3. Personalization AI-driven personalization tailors product recommendations and marketing, enhancing customer experiences. 4. Digital Payments Mobile wallets, BNPL(Buy Now Pay Later), and contactless payments dominate as convenience takes priority. 5. Health & Wellness Consumers seek health-focused products, from organic food to fitness and wellness items. 6. Experiential Retail Stores are becoming interactive spaces, offering unique experiences to attract customers. 7. Subscription Services Subscriptions provide ease of use, reliability, and unique advantages, fostering customer loyalty. Adapting to these trends is crucial for staying competitive in the evolving retail landscape. #RetailTrends #ConsumerBehavior #Innovation Repost to Share and Like to Appreciate

🌟 Gen Z's retail preferences are reshaping industry standards! From authenticity and personalization to social responsibility and tech integration, they're paving the way for a new era in shopping experiences. Is your brand ready to meet these expectations? #GenZ #RetailTrends #DigitalTransformation

Simplicity can be... difficult? Consumers demand experiences that are unified across channels. Retailers creating simplified, integrated shopping experiences are winning, while fragmented experiences are causing loss of market. It’s a trend that’s only going one way. Join me to explore the organizational strategies that retailers and brands are using to create a unified shopping experience for their customers. Mark your calendar for #Groceryshop2024. See you in Vegas!

Sharing some tips on how to leverage your data and tech stack to create personalized experiences for your retail customers on the Relationship One blog!

Great insights to the current retail environment, post Covid. Nice article that outilines how retailers have to be more strategic and have to use data to drive those decisions.. Embracing technology and innovative tools such as AI and robots has and will continue to change the way we shop—physically and through omnichannels. Retailers who want to continue to drive efficiencies and streamline store operations will have to stay current with technology as well as utilize all the data that is available to make strategic decisions.

Did you know that 91% of consumers prefer brands that personalize their offers? Discover how to leverage data and technology to create unforgettable retail experiences. https://lnkd.in/gpcWZrhJ #retailmarketing #customerengagement #personalization