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A good article emphasizes the importance of aligning AI initiatives with business objectives and the need for clear metrics to assess its impact. Some specific keys, such as defining objectives and goals for AI projects, definitive quantitative metrics and performance metrics that consider operational costs and the tracking of employee engagement with AI systems are discussed in the article. Furthermore, it also points out the challenges in measuring ROI, such as workforce requirements, data quality, impact of AI tools for marketing purposes, and monitoring the AI initiatives for compliance with data protection laws and ethical concerns which involve cross-functional teams in the process. While AI can automate processes and improve operations, measuring its ROI is quite complex due to its strategic and operational metrics involved. Credit to Author(s), and Techtarget.com. https://lnkd.in/eThHk7n3
