DecisionTelecom’s Post

That’s a wrap on our Loyalty in Telecom webinar! Yesterday, our CEO, Simon, had the privilege of engaging with some industry giants - Mike, Attila Civelek, Maria. The discussion was packed with insights on how telecom brands can build loyalty that lasts. Here are some key takeaways for those that missed it: 🔑 𝗔 𝗰𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝗶𝘀 𝗮 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽: Without regular communication, telecom brands risk fostering 𝘱𝘢𝘴𝘴𝘪𝘷𝘦 𝘭𝘰𝘺𝘢𝘭𝘵𝘺 which can easily be undone at the next contract renewal. 🔑 𝗧𝗮𝗶𝗹𝗼𝗿 𝘆𝗼𝘂𝗿 𝗹𝗼𝘆𝗮𝗹𝘁𝘆 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Not every customer is price-sensitive. Avoid the race to the bottom by offering value that goes beyond discounts. 🔑 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝘀𝗵𝗼𝘂𝗹𝗱𝗻’𝘁 𝗯𝗲 𝗮 𝗽𝗿𝗼𝗳𝗶𝘁 𝗰𝗲𝗻𝘁𝗿𝗲: The goal is to make customers feel valued and give them peace of mind, not just extract more revenue. 🔑 𝗠𝗲𝗮𝘀𝘂𝗿𝗲 𝘄𝗵𝗮𝘁 𝗺𝗮𝘁𝘁𝗲𝗿𝘀: Loyalty isn’t a shot in the dark. Metrics like opt-in rates, feedback, NPS, and surveys can guide your strategy. 🔑 𝗗𝗲𝗹𝗶𝘃𝗲𝗿 𝗥𝗢𝗜 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀: Blend thoughtful gifts with experiential rewards for a cost-effective approach that actually resonates. When done right, loyalty is personal, on-brand, and a true value exchange. It's about connecting with your customers on multiple levels - 𝘩𝘦𝘢𝘳𝘵, 𝘮𝘪𝘯𝘥, 𝘢𝘯𝘥 𝘸𝘢𝘭𝘭𝘦𝘵. #Loyalty #Telecom #CustomerExperience #Retention #CX #BrandLoyalty #LoyaltyMarketing #RetentionMarketing

What does a strong ABM partnership entail? 🤝 Janice Barbosa, Senior Marketing Media Manager at T-Mobile for Business says it’s a: • Proactive focus on client's businesses • Understanding what they're doing, how it's performing, and how to make it better • And working together to see continual improvement In a competitive environment, the value of a trusted and transparent partner cannot be overstated when implementing a data-driven, multi-channel ABM strategy. Since partnering with Madison Logic, T-Mobile for Business has achieved 3X and 5X increases in appointment rates for two of their key segments. Learn more about their ABM success with Madison Logic: https://hubs.li/Q02J39_R0 #abm #success #data #marketing #b2b

Maximize Your Digital Marketing Impact. Discover the 7 key metrics to track for success: Sales Revenue, Customer Retention Rate, Social Media Engagement, Cost Per Click, Site Traffic, ROAS, and Conversion Rates. Want to optimize your strategy? Call us now at +0383548255 for more information #DigitalMarketingMetrics #DataAnalysis #MarketingSuccess #BusinessGrowth #SocialMedia #Socialmediamanagement #CustomerRetentionRate #Sales Revenue #Satacommunications #Australia

Communication isn't just a touchpoint, it's the power move that separates industry leaders from the rest.    OneXtel has spent nearly a decade engineering a world-class platform that unifies communication channels to help brands connect with customers powerfully, securely, and at scale.   As business communication evolves with more touchpoints than ever, we've taken things up a notch. Our partnership now goes beyond single-message support—bulk SMS campaigns and seamless WhatsApp integration are on the menu!   Add LeadSquared's precision to the mix, and you’ve got the power to personalize at scale, keep agents sharp with real-time responses, and automate the heavy lifting. ✅   Raise the stakes with our CRM's insight and OneXtel’s connection to transform your customer experience. 🤝   To a new era of business communication—cheers to winning big! 🥂 #CustomerExperience #CRM #OmnichannelCommunication #SMSMarketing #WhatsAppMarketing #LeadSquared #SalesAutomation #CustomerEngagement #TechPartnerships

Why You Need a Website ? Reach a Global Audience 🌍📈 Enable Online Transactions and Sales 💳🛒 Provide 24/7 Accessibility ⏰🌙 Establish Online Presence 🖥️📲 Build Credibility and Trust 🏅🤝 Showcase Products and Services 🏷️📦 Gather Customer Feedback and Insights 💬📊 For more info visit here : www.partsconnect.io #NeedAWebsite #OnlinePresence #GlobalAudience #Ecommerce #OnlineSales #BusinessGrowth #WebsiteBenefits #Credibility #DigitalMarketing #24/7Accessibility #ShowcaseProducts #CustomerFeedback #BuildTrust #BusinessSuccess #WebDevelopment #BusinessWebsite #CustomerInsights #TechForBusiness #SmallBusinessTools #DigitalTransformation #GrowYourBusiness

Boost your digital marketing strategy with the best ways to analyse data! Track sales revenue, customer retention rate, social media engagement, cost per click, site traffic, ROAS, and conversion rates. Enhance your business performance by focusing on these key metrics. #DigitalMarketing #DataAnalysis #MarketingStrategy #BusinessGrowth #ROI #ConversionRates #SocialMedia #MarketingMetrics

💥 Not all data is created equal Unlike unreliable third-party data, permissioned first-party data is sourced directly from real users, built on trust. This trust paves the way for stronger B2C relationships, increased loyalty, and higher lifetime value (LTV). 🔑 To elevate your marketing campaigns with permissioned data, your brand should leverage these tips: 1️⃣ Don’t hide behind legal jargon. Use simple language to transparently explain what your brand plans to do with consumer data and what they’ll receive in return for providing it. 2️⃣ Use Permission.io to build trust with your audience through value exchange. 3️⃣ Build feedback loops that provide the opportunity for your already-engaged audience to provide additional data—the better the personalization in this aspect, the more likely trust will be increased! #Permission #OwnYourData #TrustedOneToOneRelationships #PermissionMarketing

📲 From inbox to SMS: Why brands are prioritising text messaging [new stats and figures] 📈 With over 87% of Australian consumers showing interest in receiving texts, it’s clear that SMS is no longer an afterthought—it’s the primary channel! 🚀 Matty Sirois, our Senior Marketing Strategist, dives into the latest stats and data behind the shift towards SMS, highlighting key figures like: 🔹 30% increase in conversion rates with two-way SMS communication. 🔹 66% of companies are now using SMS for customer engagement. 🔹 SMS open rates reaching up to 38%, far surpassing traditional email metrics. As businesses continue to embrace personalised interactions and real-time customer service through SMS, the potential for deeper engagement and brand loyalty is limitless. Check out the full article to explore the latest trends and why two-way SMS is becoming a must-have for businesses. 👉 https://bit.ly/3ZUTErr #SMSMarketing #CustomerEngagement #MarketingTrends #TwoWaySMS #DigitalMarketing #BrandLoyalty #MarketingStats

Companies that are interested in engaging their customers are moving away from mass blasts of email and even one-way bulk SMS. The conversational strategy from Pendula delights customers, offering them the right to reply and the ability to interact. This is delivering marketers' meaningful metrics that actually support growth and retention!

📱 Unlock the power of social media marketing to grow your small business! Discover why it’s an essential tool for brand-building, customer engagement, and sales in today’s digital world. 🌐 Read the full article here! For more insights, head to our blog page: https://lnkd.in/gZFEZ8bc You may reach us at: [email protected] | +1 808 422 2132 #SaturdayReads #BHBD #BestHawaiiBusinessDirectory #HawaiiBusiness #SocialMediaMarketing #SmallBusinessGrowth #DigitalMarketing