🚨"We need to build a culture of excellence!🚨"Fact or simply Fluff? What is this myth of “culture of excellence”. Does it really matter or are we selling (or being sold) snake oil?🤔 Read our latest article and join the debate!🔥What are your thoughts and opinions? https://lnkd.in/eWppX4hj #OperationalExcellence #ProcessManagement #ContinuousImprovement #CultureOfExcellence #BusinessStrategy #QualityManagement #LeanThinking #CustomerSatisfaction
Ofem Godwin
2mo
But here’s the hard truth: Chasing a so-called culture of excellence might be distracting us from the real drivers of success. Rather than relying on an elusive, nebulous cultural ideal, maybe it’s time we focus on something concrete—effective processes, clear customer focus, and giving employees the tools to do their jobs right. With that in mind, I posit that the stated need to build and sustain a “culture of excellence” is simply... FLUFF! An excellent article as I have experienced some issues raised here first hand and I say it's spot on!
Ibrahim Babatola
2mo
Very informative
Enabling all employee 𝙗𝙚𝙝𝙖𝙫𝙞𝙤𝙪𝙧 𝙘𝙝𝙖𝙣𝙜𝙚 to apply ‘𝘿𝙈𝘼𝙄𝘾 𝙏𝙝𝙞𝙣𝙠𝙞𝙣𝙜 𝙀𝙫𝙚𝙧𝙮 𝘿𝙖𝙮’. A method for problem solving throughout any organisation. Everyday : Everybody : Everywhere ~ That’s Kaizen!
2mo“How can I create conditions that allow people to excel?” You seem to be unaware of the impact that 𝙚𝙢𝙥𝙡𝙤𝙮𝙚𝙚 𝙗𝙚𝙝𝙖𝙫𝙞𝙤𝙪𝙧𝙨 have on a culture of excellence. 𝙇𝙚𝙖𝙙𝙚𝙧𝙨𝙝𝙞𝙥 𝙞𝙨 𝙖𝙗𝙤𝙪𝙩 influencing human behaviour. Embed the capacity for greatness in the people and practices of the organisation. Behaviours are not statements that describe a goal or how people need to think or feel - it’s about what action the person will perform and when they will do it - PAT (Person, Action, Time). If you wanted to harness the minds of all employees to look for, recognise and speak up about any problems – you need to change their behaviour. Be intentional about the behaviours that are interacting in your organization. As a leader it is so important that you fully understand 'behaviour based management' as changing employee behaviours is key to success. If you treat culture as a ‘product’ you can take actions to drive behaviours that have a high impact on the ‘culture of excellence’. It's not difficult if you know how. For any business strategy (or personal goal): No behaviour change = No lasting success.