Ishan Manchanda’s Post

Conflict at work is horrible. Quite some time ago now, I was witness to two senior executives shouting at each other over a deal I was working on. It wasn't just an argument, it was of existential proportions. There were about 10 of us in the room and it went on for what felt like hours (it probably wasn't). This situation resulted in the team breaking apart, people being fired, and others looking for work elsewhere. Nobody in the room was able to mediate between these two executives. It was a far cry from the "Disagree and Commit" approach Samuel H. shared with me in a recent conversation (check the comments below for the full recording link). Sam's long and vast experience as a Communications Expert puts him in the room when internal or external communications matters are discussed. And while these situations may not mirror the one I had faced, his set of skills would certainly have been welcome back then. Sam talks about how - even in a room full of differing opinions - you can take everyone's point of view onboard, perhaps even disagree, but then commit together as a team on a way forward. No doubt, it can be stressful. But watch the full episode to hear how Sam deals with these situations and what he enjoys about them. #communications #crisiscommunications #internalcommunications #externalcommunications #corporatecommunications #podcast Webinar Experts

🌟 Stand Out as an Introvert at Work 🌟 Ever felt like your hard work goes unnoticed because you're not the loudest voice in the room? It's time to change that! 🔍 Focus on meaningful connections. Understand what matters to your colleagues and tailor your communication to resonate with them. 🚀 Look beyond the task at hand. Consider how your work can open doors to new opportunities and showcase your value to potential stakeholders. 🎉 Don't be shy about your successes. Your great work won't speak for itself. Make sure your wins shine through the noise. Let’s connect! 👉 https://lnkd.in/gdX3HPAA This tip is adapted from the HBR IdeaCast episode, “What to Do When You’re Overlooked,” featuring Jessica Chen in conversation with HBR’s Alison Beard

Being able to communicate the value you can bring to an organisation is a key career differentiator. But before you can communicate that value, you have to know what it is. You need a record of what you’ve delivered in your previous roles, that might come from Campaign results, performance reviews, feedback from your manager, customer feedback etc. It’s very easy, especially over time, to forget what you’ve actually done. If you’ve not looked for a new role in a while, or haven’t updated your CV recently, some of those really impactful results could be lost. Cue a fantastic piece of advice from Steph Sta Maria which she shared during our recent podcast conversation (link in the comments). Create an accomplishments folder. Then every time you receive something you want to be able to refer back to simply move into the folder. So when the time comes you won’t have to rack your brains, go back through thousands of emails, try and find the data, or worse totally forget all the amazing things you’ve achieved and delivered. Thank you Steph, fantastic advice. LINK TO THE EPISODE IS IN THE COMMENTS

Hiring the best of the best can be a lofty battle—if you don't know WHAT and WHO you're looking for. If you've been repeating that same old hire-and-fire cycle, then this conversation with Gaelle Black (@gaelleblakerecruitmentblogs) on The Develop Your Construction Business Podcast will be mega enlightening for you. We cover essential topics like: 😍 Reigniting your passion for construction 😍 The significance of company culture 😍 Actionable strategies for attracting young talent to the industry. Plus, Gaelle shares insights on recruitment planning timelines, managing team transitions, and the benefits of fostering diversity within your workforce—everything you need to know to bring in the best of the best! 💪 Check out my link in bio to listen now.

The Stanford address by Steve Jobs, inaugaral address by John F Kennedy or Obama’s farewell speech. All have one thing in common - they all moved people. I recently listened to an episode of the Harvard Business Review podcast titled, "What We Can Learn From Great Political Speakers," and it got me thinking about the parallels between political speeches and corporate communication. The podcast delves into the techniques used by prominent political figures to connect with audiences, persuade, and deliver powerful messages. Some key Insights from the Podcast: 1. Emotional Connection: Great speakers know how to establish an emotional bond with their audience. In corporate settings, whether you're presenting financial reports or new strategies, creating an emotional connection can make your message more impactful. 2. Clarity and Simplicity: Political speakers often distill complex ideas into simple, memorable messages. Similarly, in corporate communications, clarity is key. Break down complex information and present it concisely for better understanding and retention. 3. Storytelling: Anecdotes and stories make messages relatable and memorable. Just like politicians use storytelling, incorporating narratives in presentations can engage and persuade your audience effectively. In my experiences, I've found that the ability to communicate effectively and persuasively is a game changer. By borrowing these insights from political greats, we can enhance our impact in the boardroom and beyond. Would love to hear your thoughts on this! Do you think these skills are relevant in the corporate world? How do you incorporate them into your communication strategy? Listen to the full podcast here: https://lnkd.in/dqEMWFis #Leadership #CommunicationSkills #CorporateSuccess #HBRPodcast #LinkedInThoughtLeadership

Ever wondered why some salespeople and executives seem to miss the mark, despite their experience and confidence? In the latest episode of The Casey Cease Show, Stacey Hanke sheds light on a common yet overlooked issue: the lack of self-awareness. Many professionals believe they're doing great because they're often told so. But here's the kicker: feeling good about your skills doesn't necessarily align with how others perceive you. This gap in perception is more than just a minor hiccup; it's a fundamental error that can derail your effectiveness. Stacey points out that communication, while seemingly straightforward, is often taken for granted. It's a core part of our daily lives, yet not everyone practices it effectively. The assumption that being good at what you do is enough to communicate effectively is a myth that needs debunking. This episode dives into why self-awareness is crucial and how the lack of it can affect your professional relationships and performance. It's a must-listen for anyone looking to refine their communication skills and bridge the gap between perception and reality. Don't miss out on this insightful discussion. Check out the full episode for more valuable takeaways. Link in the first comment below. #CommunicationSkills #SelfAwareness #ProfessionalGrowth #TheCaseyCeaseShow #LeadershipDevelopment

Want to know if you're naturally wired for Key Account Management success? Research studying 180 KAMs reveals fascinating insights about the personality traits that separate top performers from the rest. In our latest deep-dive article/podcast, discover: • Which personality trait has the strongest correlation with KAM performance • The surprising truth about emotional stability in successful KAMs • How your natural tendencies could be your secret weapon (or hidden obstacle) Whether you're a seasoned KAM or aspiring to the role, understanding these personality-performance connections could be your key to accelerated growth. 🔓 Members can unlock the full insights here: https://lnkd.in/eUWUdE3T [What are your thoughts on this? Share in the comments below 👇]

Your team members are not mind readers. Unless you tell them, they won't know what your pet peeves are, how you prefer to communicate, and what your expectations are. Yet, many managers expect their direct reports to read their minds and to figure all of this out. And the result is frustration, on both the part of the manager AND the employee. One thing I've done to help address this challenge with my team is create what I call the "Guide to Kathleen" - a document that details everything you need to know to work well with me, including: ⭐ My personal background ⭐ My operating approach ⭐ Management style ⭐ Preferred meeting cadence ⭐ Communication style and preferences ⭐ How I think about marketing I share this document with candidates who make it to the later stages of our hiring process, with everyone I hire, my ELT colleagues, and the people I report into - and it's been a game changer. Laura Colagrande and I talked all about this in a conversation on her Soft Sides podcast - plus a whole bunch of other stuff relating to career paths and advancement. Check out the link in the comments to listen to the whole episode 👇 or DM me if you want a copy of the "Guide to Kathleen" (no judgement please, I am FAR from perfect 😉 ). And, if you've got your own version of this type of guide (or some other way you're solving for this), I'd love to hear how you're using it. #podcastinterview #kathleenhq

Do you have a rapport playbook? Even the best among us at building rapport and making small talk have people that are hard for them to build rapport with. My observation is that with eight or nine out of ten people, it's easy. But there are the 10% to 20% of people who are simply difficult to build rapport with. In social situations, you move on, but in business settings with clients or prospects or colleagues, you have to march on. It's in these situations where having a rapport plan, a rapport playbook, or rapport strategies is vital. This short clip is from More Rapport or Poor Rapport — Ten Plays for your Rapport Building Playbook WATCH the full episode on YouTube: https://lnkd.in/gN4ChiAb

Want to know how to have the bullet-proof confidence to start a great and authentic conversation with anyone in any situation? In today's episode we reveal 5 Cancel-Proof conversation starters for any setting 😎 🎯Learn how to create genuine connections through small talk and generosity to leave lasting impressions. 🏆Use these 5 easy conversation starters that work in any setting. 🧠Discover the mindset needed to build confidence. Click now to listen!