Thrilled to see my article featured by ESOMAR Research World! 🌟 In "Discovering Human Truths: Moving Beyond Consumer Insights," I explore the industry's shift towards understanding people as complete human beings, not just consumers. This deeper connection is essential for creating meaningful customer experiences. I invite you to read the article and share your thoughts on how we can further this approach in our work. Let's engage in this important dialogue! #CustomerExperience #HumanTruths #Authenticity #Innovation #MarketResearch #ResearchWorld #ESOMAR
Keeping up with the theme of humanity, this time Isabelle Landreville (from Sylvestre & Co.) weighs on what she has seen the industry shift - from focusing solely on "consumer insights" to exploring "human truths". 👥 This reflects a growing understanding that we need to view people as complete human beings, not just as consumers. Do you agree? How are you connecting with your customers on a deeper level? Share your thoughts and experiences below! 👇 https://lnkd.in/dtXniG9C #CustomerExperience #HumanTruths #Authenticity #Innovation #MarketResearch #ResearchWorld #ESOMAR