Just two more board members to meet! Today, we're meeting Patrick Farrell, Area Director of Revenue Management & E-Commerce at Fairmont Hotels & Resorts. Winging it or planning it? Planning beforehand but with plenty of spare time to wing it. Love being able to have the flexibility of knowing the key things I want to do, or restaurants to dine at, while still being able to call an audible and completely change directions. That said, I usually have a couple different ideas of things to do, so even my winging it is likely semi-planned… Traveling alone or with others? Traveling is the best with my wife, and we’ve been starting to take our two kids with us places now too – an experience for sure! Mountains or beach? Both…Nothing beats a beach with solid food and drink service though. Suitcase or backpack? Suitcase. Hidden gems or tourist spots? Speed past the tourist spots and spend the bulk of my time exploring local spots. Love a foreign grocery store. Hotel or Airbnb? Hotel every time. Relax or adventure? I like to blend a little bit of both, but exploring and adventure is primarily what I’m looking for, with a relaxing day or two in the middle. Pack light or over pack? I’ve learned to pack light over the past few years and will never go back. Favorite Chicago restaurant? Alinea – the Gallery is still such an amazing experience. Favorite thing to do in Chicago? Spending time in all the various neighborhoods, exploring new places to drink and dine. I love that Chicago has an endless amount of cuisines to offer - new places always popping up, and timeless classics. Favorite part of working in hospitality? The people of course! Getting to travel and help others have memorable experiences.
HSMAI Chicago Chapter’s Post
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Today's Revenue Management thought:- Summer holidays are upon us, and I hope everyone gets a chance to take some time off. However, despite the holiday spirit, July often proves to be one of the busiest months for many hotels, meaning it’s business as usual. In light of this, I will keep things straightforward this month by highlighting the 25 most viewed topics I have posted over the past two years. The Evolution of Revenue Management: An exploration of how revenue management practices have evolved over time. Have a profitable week & enjoy the holiday spirit. ✌🏼 N. Hall Consulting 🔔 Ring the bell ➕ Hit "+ Follow" 💬 Leave me a comment 👍 Like this, give it a thumbs up #Hotels #Hospitality #Distribution #RevenueManagement #OutsourcedRevenueManagement #Revenuegrowth #Consultant #Hotelgrowth #Coaching #Hotelrevenue #Hoteldistibution #Hoteltech #Hotelmarketing
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Why choose Bonvoy? It’s simple: This program offers unparalleled rewards, flexibility, and opportunities to enhance your travels like no other. From free nights and elite status fast tracks to unforgettable experiences through Marriott Bonvoy Moments, we've got your travel dreams covered. Compared to other loyalty programs, Marriott Bonvoy stands out by offering more ways to earn points not just through stays but also through everyday activities like dining and experiences. So, whether you’re traveling for business or leisure, elevate your experience with Marriott Bonvoy. Why settle for less when you can be part of a program that travels with you?
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Today's Revenue Management thought:- Summer holidays are upon us, and I hope everyone gets a chance to take some time off. However, despite the holiday spirit, July often proves to be one of the busiest months for many hotels, meaning it’s business as usual. In light of this, I will keep things straightforward this month by highlighting the 25 most viewed topics I have posted over the past two years. The Evolution of Revenue Management: An exploration of how revenue management practices have evolved over time. Have a profitable week & enjoy the holiday spirit. ✌🏼 N. Hall Consulting 🔔 Ring the bell ➕ Hit "+ Follow" 💬 Leave me a comment 👍 Like this, give it a thumbs up #Hotels #Hospitality #Distribution #RevenueManagement #OutsourcedRevenueManagement #Revenuegrowth #Consultant #Hotelgrowth #Coaching #Hotelrevenue #Hoteldistibution #Hoteltech #Hotelmarketing
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Summer is an exciting yet demanding time in the hospitality industry. With a surge of guests and bustling activities, keeping your staff happy and motivated is crucial for delivering top service. Check out our practical tips to ensure your team stays cheerful and engaged during the busy summer months. Remember, a happy team means happy guests, and that’s what hospitality is all about. #InventoryManagement #BusinessSuccess #StocktakingTips #UKHospitality #HospitalityIndustry
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Today's Revenue Management thought:- Summer holidays are upon us, and I hope everyone gets a chance to take some time off. However, despite the holiday spirit, July often proves to be one of the busiest months for many hotels, meaning it’s business as usual. In light of this, I will keep things straightforward this month by highlighting the 25 most viewed topics I have posted over the past two years. Dynamic Pricing Models: A detailed look at various dynamic pricing strategies and their implementation. Have a profitable week & enjoy the holiday spirit. ✌🏼 N. Hall Consulting 🔔 Ring the bell ➕ Hit "+ Follow" 💬 Leave me a comment 👍 Like this, give it a thumbs up #Hotels #Hospitality #Distribution #RevenueManagement #OutsourcedRevenueManagement #Revenuegrowth #Consultant #Hotelgrowth #Coaching #Hotelrevenue #Hoteldistibution #Hoteltech #Hotelmarketing
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What is dis-loyalty? Carlo Del Mistro explains to Karen Stephens in the most recent episode of Hotel Moment: "We don't call it a loyalty program. It's about membership and exclusivity." This revolutionary program offers members immediate access to a suite of benefits, from discounts on hotel stays and dining to exclusive offers at newly opened properties—all without the complexity of tiers or points. Carlo is the Chief Digital Officer at Ennismore and he and the company have been bucking the trend of traditional loyalty programs. The aim is simple yet profound: to encourage guests who are loyal to one Ennismore brand—like the beloved Mama Shelter or chic Hoxton—to explore other brands within the Ennismore portfolio. Listen in to the latest episode of Hotel Moment with Karen Stephens to hear all about the value they provide to customers, the importance of data in maintaining this operation, and start elevating your understanding of guest loyalty in the digital age! #GuestLoyalty #HospitalityInnovation #Ennismore #dis-loyalty
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Today's Revenue Management thought:- Summer holidays are upon us, and I hope everyone gets a chance to take some time off. However, despite the holiday spirit, July often proves to be one of the busiest months for many hotels, meaning it’s business as usual. In light of this, I will keep things straightforward this month by highlighting the 25 most viewed topics I have posted over the past two years. Dynamic Pricing Models: A detailed look at various dynamic pricing strategies and their implementation. Have a profitable week & enjoy the holiday spirit. ✌🏼 N. Hall Consulting 🔔 Ring the bell ➕ Hit "+ Follow" 💬 Leave me a comment 👍 Like this, give it a thumbs up #Hotels #Hospitality #Distribution #RevenueManagement #OutsourcedRevenueManagement #Revenuegrowth #Consultant #Hotelgrowth #Coaching #Hotelrevenue #Hoteldistibution #Hoteltech #Hotelmarketing
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10 Common Mistakes to Avoid in Paris: Insights from a Local Traveling to Paris? Here are some key tips to enhance your experience: Always Greet: Begin interactions with "bonjour" or "bonsoir." It sets a positive tone! Savor Your Meal: Dining is an experience; don’t rush the bill. Ask for it when you're ready. Book Ahead: Popular restaurants fill up quickly. Make reservations in advance. Plan Your Visit: Avoid August and December if you want to dine at Michelin-starred restaurants. Choose Quality Coffee: Tourist cafés may not serve the best coffee—seek out craft shops instead. Opt for Tradition: At bakeries, request a "tradition" for a tastier baguette. Eat Slowly: Enjoy your food and drink leisurely; it's part of the culture. Ask Before Touching: In markets, be respectful—ask before handling items. Keep Metro Tickets: Don’t discard your used ticket until you exit; fines are strict. Use Taxi Stands: Hail taxis from designated stands or use rideshare apps for convenience. Travel smart and make the most of your Parisian adventure! 🇫🇷✨ ***Picture from Travel & Leisuremagazine.com
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