Heather Carroll’s Post

This is a really thoughtful piece. The last point is, I think, especially relevant for the piece picking market. A few years ago, the technical challenge of bringing all the pieces made a strong case for buying a complete solution. However, with recent market exits, customer are remindd of the risks inherent in this approach. At the same time, the underlying technologies are maturing - it's becomming easier for individual companies to build full solutions themselves (at scales much smaller than Amazon). What are your thoughts?

We’ve seen this again and again. Big industries aren’t transformed by incumbents, but by fast moving disruptors using innovative technology. The entertainment industry was once led by MGM and Warner Brothers; today, it’s led by Amazon and Netflix. The mobile communication industry was once led by AT&T; today, it’s led by Apple. Now, the same exact disruption is happening in logistics. UPS and FedEx have created a shipping industry that works well for *them*. They are slow to innovate, squeeze everyone on rates, and are not incentivized to make it work better for everyone else. But technology is empowering consumers and retailers to expect more. Consumers expect the products they buy to arrive fast, on-time, and want to control the delivery experience: 90% of consumers will repurchase after a good delivery experience. 65% won’t after a bad one. Retailers want more value for their customers. Better delivery drives a 51% increase in customer lifetime value. UPS and FedEx can’t unlock it. Veho does it every day. As Harvard Business School’s Clayton Christensen observed in The Innovator’s Dilemma: "Time after time, the leaders of industries dominated by one technology were toppled by newcomers… [The incumbents] made incremental improvements to sustain their market dominance, but it was the newcomers who embraced disruptive innovations and changed the game.” Excited to share my latest Forbes article. Please give me feedback. Clayton Christensen Institute #InnovatorsDillema #FutureOfLogistics

In the rapidly evolving world of shipping, disruptive innovation is not just a possibility—it's an inevitability. At Veho, we’re at the forefront of this seismic shift, leveraging technology to revolutionize an industry that has long prioritized incumbents over the consumer experience. As CEO Itamar Zur shares in his Forbes article "Sleeping Giants, Disruption And The Future Of Logistics," traditional giants like UPS and FedEx have maintained a system that only benefits them. But Veho is changing the system for retailers. A better delivery experience with Veho can unlock true value for shippers, including ~51% increase in customer lifetime value. UPS and FedEx can’t unlock this– Veho does it every day.  Read more about the future of logistics via Ita’s Forbes Article: https://lnkd.in/g9_HNGsw

Is the traditional supply chain model dead? Let's review the revolving landscape of logistics and supply chain management. With the rise of #ecommerce giants, AI-driven logistics, and consumer demands for lightning-fast delivery, it's clear we're witnessing a seismic shift in how goods move from point A to point B. The era of waiting weeks for your order is fading fast, replaced by an expectation of next-day (or even same-day) delivery. This evolution isn't just about speed; it's about precision, sustainability, and scalability. Companies are now tasked with not only moving products faster but doing so in a way that is environmentally sustainable and scalable to meet global demand. As technology continues to advance, we must ask ourselves: what does this mean for traditional supply chain models? Are we heading towards a more decentralized approach, where local hubs replace massive centralized warehouses? Or will AI and robotics lead us to a future where efficiency reigns supreme, with humans overseeing the process rather than being directly involved? The future is not written in stone, but one thing is certain: adaptability and innovation will be key for any company hoping to thrive in this new era. As we navigate these changes, it’s crucial for businesses to stay ahead of the curve by investing in technology and fostering a culture of innovation. Those who can efficiently adapt to these shifts will not only survive but thrive in the competitive landscape of tomorrow’s supply chain management. Let’s engage below:

"#Innovation" as a term gets thrown around quite a bit lately - especially with everyone trying to stick the "#genAI" label on most tech products - some with more success than others... But the real process of coming up with new ideas happens when you interact and network with your peers with experts with remarkable solution providers - new ideas need to bounce of each other to become good ideas - that is what we are trying to do with #MakersandMovers and roundtable events! --- ⦿ Partner with us in recruiting top executive talent in the value chain, technology, and logistics space. ⦿ Be at the forefront of relevant tech trends to drive change in supply chain & logistics with Supplify. #Supplify #SupplyChainTech #Tech #Innovation

Is your supply chain strategy ready for what's coming in 2025? In our latest guide, heads of supply chain at Google, Walmart, General Mills, Volvo Group, Mars, and Ecolab shared their top priorities for the future, including: ✅ Forecasting improvements ✅ Sustainability efforts ✅ Tech and AI integration Discover the essential strategies shaping the future of supply chains in 2025 and beyond: https://lnkd.in/eA5bqT5H #SupplyChainBoard #supplychain #supplychaintrends

Day 15: Optimizing Supply Chain Operations Let’s face it: traditional supply chains are broken. They’re slow, wasteful, and disconnected. We can’t just tweak around the edges—we need to reimagine how supply chains should work, starting with the most critical piece: supply optimization. The key to fixing the supply chain isn’t just about managing inventory. It’s about creating a living ecosystem, constantly adapting, emerging and evolving to the flow of real-time data. That’s where strategic buying comes in. Strategic buying isn’t just about buying more stuff or getting a better deal. It’s about making smart decisions that ripple through the entire supply chain. When you align every supplier—tier 1, 2, and 3—with what’s happening right now in the market, you don’t just reduce waste—you eliminate it. You don’t just cut costs—you unlock new value at every step. And here’s the real kicker: by doing this, you’re contributing to massive cuts in carbon emissions, and that’s not just good for the planet—it’s good for profit. No forced compliance, no regulations pushing you. It’s simply a more profitable way to do business. It’s also not just about transactions. It’s about partnerships. Great buyers build relationships that last—creating a supply chain that’s desirable, feasible and viable for every player, from the primary supplier to the customer. When your suppliers are aligned, your whole ecosystem succeeds. But here’s the magic: supply chains need to be flexible. In a world that’s constantly changing, rigidity is a death sentence. Strategic buying creates flexibility—making sure you can pivot when the market shifts. You’re not just reacting; you’re anticipating, getting one step ahead. In the end, optimizing supply chain operations isn’t about moving products. It’s about building a self-organizing ecosystem that’s alive, connected, and constantly evolving. That’s how you move from just keeping up—to staying ahead. #AI #SupplyChain #Innovation #Sustainability #GlobalTrade #InvestmentOpportunities #machinelearning #neuralnetworks

For supply chain leaders, Dunzo offers some key lessons. First, let's discuss some key strategies that have propelled their success: 1) Hyperlocal Focus: By partnering with local businesses and retail chains, they've ensured diverse product availability and swift delivery. 2) Technology Integration: Real-time tracking and efficient delivery algorithms have significantly enhanced speed and accuracy. 3) User Experience Excellence: From real-time tracking to seamless payment options and reliable customer support, they've created a frictionless experience that drives high user retention. Key takeaways for supply chain leaders: - Embrace AI and machine learning for route and inventory optimization - Prioritize user-friendly interfaces and reliable support - Build strong local partnerships for a diverse product range - Strategically locate fulfillment centers to enhance delivery speed. What's your take on these approaches? #QuickCommerce #SupplyChainInnovation #TechIntegration #CustomerExperience

🔍 Dive into the core of innovation with our Roundtable Discussions! 🔄 We have five engaging sessions underway, where attendees and roundtable leaders explore their topics in depth, sparking ideas and solutions. 1 | Louise Geller (Uncommon Goods) looking into ways to maximize sustainability while minimizing environmental impact without deprioritizing the customer 2 | Tara Conway leads the discussion on women in technology, and how brands can help pave the way for the next innovators 3 | Mike Caldwell, our guru on empathetic marketing, dives into the discussion about the pains AI can cause, trickling down to your customers 4 |  Deirdre Murphy (Victoria’s Secret & Co.) will dive into balancing personalization and curation, mainly on how to blend the art & science of data and discovery 5 | Kari Johnson (Amazon Prime) discusses techniques to delight customers with a superior shopping experience across all of your sales channels Dynamic discussions and groundbreaking solutions all around! #SavanteCom