Hannah Johnson’s Post

Are you AND your business prepared to take it to the next level? 🚀 I talk to founders every day that desire to scale their business to massive heights … They can have the perfect “offer”, product or service They might even have a flushed out marketing plan to get them there But is the BUSINESS (and are THEY) prepared to scale to that level? Are THEY the CEO that their business will need at that level? (Because the journey is just as much about BECOMING the person that can lead a business at that level, as it is achieving the results). ❓Are THEY prepared to hire a team (in the most efficient cadence) to ensure that their growth isn’t inhibited by lack of team members (or the wrong team members)? ❓Are THEY prepared to streamline operations to accommodate that level? ❓Is the BUSINESS prepared to invest & do they have a viability strategy to scale? ❓Have they identified the efficiencies to create maximum profitability? ❓Are there tasks or processes with opportunity to be automated or eliminated? ❓Is their marketing, sales, & success metrics in place to track the effect of scaling? I could go on and on. The point is, most of the time when I hear founders dreaming about the idea of scaling their business, they are unaware of the intricacies that go into it. They’re likely unprepared to do so, so scaling becomes messy. Sometimes costing them much more than they gain. So is the answer to stay small and give up on their vision? Hell NO! 🎯 It’s to become the CEO that their business needs. Wondering what that might mean for you? Want a FREE "scaling strategy" call. Only 3 spots available each month. DM me to check availability 💪📈 

Is operations a cost center? Nope! Not if you're using it right. Many people believe operations only burns cash. This limiting belief prevents massive growth. Operations can make a massive impact on your business, and here's a few ways that happens: 1. Increase Conversion Higher conversion rates mean direct increase in revenue per sales cycle. It can be the biggest impact on your business. 2. Increased Speed Faster cycles means more money each month. When money comes in quicker, your business is able to reinvest revenue faster. 3. Increased Productivity For Your Sales Team Your team is busy. Only 36% of their time is spent selling. Some small changes can increase their selling time and impact quickly. Looking to show the power of your operations team? Download my process playbook to get started. It includes 12 process examples, 6 case studies, and plenty of tips. Click on the link in the comments to find it.

What’s the difference between a business that thrives and one that just survives? Often, it comes down to one crucial role: A fractional COO. Here’s why this could be a game-changer for your operations: Strategic Impact of a Fractional COO: → Strategic Oversight: With a seasoned strategist onboard, your business aligns seamlessly with your long-term goals. This ensures that every operational move is a step towards larger objectives. →Boosted Efficiency: A fractional COO transforms your operations into peak efficiency. They streamline processes and integrate innovative technologies, eliminating bottlenecks and optimising output. → Scalability Preparedness: As you prepare to scale, a fractional COO crafts the blueprint. They adapt your operations to handle growth, preserving quality and enhancing capacity without overwhelming your current resources. Risks of Operating Without One: →Lack of Direction: Without the strategic oversight of a fractional COO, businesses often struggle with scaling effectively, missing critical growth opportunities. →Resource Drain: Inefficiencies can lurk unseen, draining resources—both time and money. Without a fractional COO, these can go unchecked, hindering your profitability. →Stifled Innovation: Overwhelmed with daily operational tasks, your capacity to innovate diminishes. A fractional COO offloads this burden, reigniting your creative potential. So, what does having a fractional COO mean for your business? It means being prepared not just to meet the challenges of today but to seize the opportunities of tomorrow. It means transforming potential into performance. If you’re aiming to elevate your operations and drive substantial growth, the strategic addition of a fractional COO might just be your next smart move.

𝗧𝗵𝗶𝘀 𝗶𝘀 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗳𝗼𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗴𝗿𝗼𝘄𝘁𝗵. But most companies get it wrong. 𝟭𝟬 𝗰𝗼𝗺𝗺𝗼𝗻 𝗽𝗶𝘁𝗳𝗮𝗹𝗹𝘀 𝗶𝗻 𝘀𝘁𝗮𝗳𝗳 𝗮𝘂𝗴𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻👇 (and what to do instead): 𝘽𝙞𝙜 𝙩𝙝𝙖𝙣𝙠𝙨 𝙩𝙤 𝙢𝙮 𝙩𝙚𝙖𝙢 𝙛𝙤𝙧 𝙘𝙧𝙖𝙛𝙩𝙞𝙣𝙜 𝙩𝙝𝙞𝙨 𝙚𝙨𝙨𝙚𝙣𝙩𝙞𝙖𝙡 𝙜𝙪𝙞𝙙𝙚. According to industry experts, poor staff augmentation leads to: 😞 Decreased productivity. ❌ High turnover rates. 📉 Lower profits. In plain 💰 terms, the cost of ineffective staff augmentation is: 🚨 Millions in lost productivity for large enterprises. 🚨 Significant setbacks for growing companies. So, if you're struggling to optimize your workforce, take note and use this guide. Your team, your clients, and your bottom line will be better for it. ♻️ Repost to help your network avoid these pitfalls. And follow Touch Support, Inc. & SNF Back Office for more insights. 📌 Want our best resources to enhance your customer service, operations, and staff management? Follow Alex Korneyev to stay updated

Business strategies that are especially relevant in uncertain times: ● Focus: Simplicity scales; complexity doesn't. Over the last couple of years, many businesses created complexity because of the pace and rate at which they hired. This has created more layers of the organization and changed hierarchies and decision making. Prioritize simplicity. ● Speed: Companies that are faster at making decisions will outmaneuver their competition. ● People: Double down on top talent through topgrading or having the right people in the right jobs at the right time so they can drive better outcomes. This does not necessarily mean taking people out of the organization. ● Decisions: Seek alignment over agreement. If your team always agrees on everything, you probably aren't getting the most out of everybody. You need people to disagree. But at the end of the day, align and go forward on a specific mission, strategy or message to your teams. ● Value Proposition: When selling in challenging times it’s important to tighten up the value proposition to ensure you’re offering a must-have solution, not a nice-to-have solution. People buy for one of three reasons: ○ Driving top line revenue growth ○ Saving money (the greatest strategic selling value proposition ever) ○ Reducing risk (for example in the security market) —- credit : Sequoia Capital

The Ansoff Matrix is a powerful strategic planning tool for business growth. This framework helps executives, senior managers, and marketers create effective strategies for the future. Created by Russian American Igor Ansoff, the matrix provides four growth alternatives for growing an organization in existing or new markets, with existing or new products. Each alternative poses differing levels of risk for an organization. These are: 1. Market Penetration Strategy: The organization tries to increase its market share in current market scenario by using its existing offerings. 2. Market Development Strategy: The firm tries to expand into new markets using its existing offerings and with minimal product/services development. 3. Product Development Strategy: The company creates new products and services targeted at its existing markets to achieve growth. 4. Diversification Strategy: The organization tries to grow its market share by introducing new offerings in new markets. This is the most risky strategy as both product and market development is required. Choose the strategy that aligns with your business goals and objectives. Remember, each strategy poses different levels of risk, so it's important to weigh your options carefully.

How do you ensure that your small business is scalable? ➡️ Set Realistic Goals: Have a clear idea of what you want to achieve. Setting realistic goals is essential for taking the right steps toward growth. ➡️ Choose the Right Sales and Marketing Strategy: To grow, you need to increase sales. Understand your target market and know where they spend their time. Plan how to reach them effectively. ➡️ Be Ready for Increased Demand: Have systems and processes in place to handle an increase in customers or sales. Growth can harm your business if you're not prepared. ➡️ Organise and Define Roles: Ensure that everything has its place and that job roles and responsibilities are clearly defined. As your business grows, adding new team members will be seamless if roles are well-established from the start. What’s your biggest struggle when it comes to scaling up? #BusinessGrowth #ScalableBusiness #SmallBusinessTips #SalesStrategy #BusinessGoals

Can You Really Afford It? 1. Can you afford to spend 4 hours a day on emails and Slack instead of growing your business? 2. Can you afford to sit in meetings where your input isn’t crucial? 3. Can you afford to micromanage when you should be strategizing? 4. Can you afford to be the first call for every minor issue? 5. Can you afford to do routine work that an assistant could handle more efficiently? 6. Can you afford to miss out on growth opportunities because you're buried in daily tasks? 7. Can you afford not to build a team that can run the business without constant oversight? I used to think I could handle it all—spending hours on emails, attending every meeting, solving every minor issue. But as I kept grinding away, I had to ask myself: Can I really afford to run my business this way? These questions made me realize I needed a reliable team. But then came the big question: Who do I hire first to make sure my team is both reliable and affordable? Who exactly should be in my corner to ensure the business runs smoothly without me having to do it all? I’ve tried, tested, and built a blueprint for this—a guide to knowing exactly who to hire and in what order. This guide transformed my business, and I’m sharing it with you for free. If you’re ready to build a team that frees you up to focus on growth, comment “RELIABLE” below, and I’ll share my blueprint with you. It’s time to take control and lead, not just manage.

“I have to work ON the business, not IN the business” You see founders and CEOs saying this all the time but none of us know what it means It sounds like some entrepreneurial buzzword I used to roll my eyes when I heard it All until a year ago when I realized what it really meant Let me explain what I figured out As a founder/business owner, you have very specific roles - Create a vision for where you want your business to go - Figure out the problems that hold you back from the vision - Create a strategy to solve each of those problems - If the strategy works, then create it into a system and hire out for it All you’re doing is repeating this process, the more WINNING systems you have that you can automate, the more money you will make Now the issue that holds business owners back from scaling is not having the time to do step 2,3,4 (re-read those steps so you understand what I’m talking about) They are stuck in step 4. Instead of hiring out and automating the system, they are heavily involved in that process Your goal as a founder is to FREE UP your own time so that you can focus on steps 2,3, and 4 Jeff Bezos and you have the same 24 hours in a day, the reason he gets 100000x more done than you is that he’s figured out a way to get out of the “tasks” so he can focus on identifying more problems to solve Here are some examples of working IN the business: - Onboarding new clients - Scheduling content - Project managing your team What working ON the business means: - Figuring out issues in the business - Finding solutions for them with your team - Hiring out to get those systems automated - Find out which direction you want to take your business next - Look for opportunities to leverage Your action steps are simple, get the HELL out of your systems and hire better people

Your business won’t go far without the right systems in place. Without clear systems: →You’ll struggle to attract your ideal clients. →Your processes will feel chaotic and hard to scale. →Your team may feel overwhelmed or unclear on their roles. Effective systems pave the way for your growth. ↳They create consistency, So your quality never drops as you scale. ↳They make tasks repeatable, Giving you more time to focus on strategy. ↳They allow you to handle growth smoothly, without daily fires to put out. Building simple systems is essential for a business that scales without stress. The right systems won’t complicate—they’ll empower you and your team to grow confidently.