Is your AI strategy driving growth or just creating noise? Balancing rapid growth with sustainable innovation can be a slippery slope. As a SaaS executive and advisor, I've seen firsthand how easy it is to get caught up in the AI hype without delivering real value. Tom Freston once said, "Innovation is taking two things that exist and putting them together in a new way." This resonates deeply in our industry, where true innovation often comes from combining existing technologies in novel ways. Achieving that illusive “balance” has to come from all sides ⏩User-Centric Innovation: deeply understanding our users' needs, then leveraging AI to address them in ways that weren't possible before. ⏩Sustainable Growth Metrics: YE olde ‘Rule of 40’ is still important, ensuring your growth rate plus profit margin equals or exceeds 40%, imperative to keep the focus on both expansion and financial health. ⏩Incremental AI Integration- overhauling systems overnight, is not always realistic, introducing AI features gradually, allows for user adaptation and system stability. *retaining human touch ⏩Scalable Infrastructure: Build systems are built to grow with demand without compromising quality or security. It’s a race for sure but also it is about creating solutions that drive meaningful growth and deliver lasting value to our customers. It is STILL about having the right solutions, at the right stage to solve real problems and drive sustainable growth. What's your approach to balancing AI innovation and sustainable growth?
Kishore Donepudi
20h
Insightful take! Balancing AI adoption with sustainable growth requires patience and precision.
AI Product @JLL || RAG | Agentic AI || Conversational AI || Changing problems into products || Advocate for Women in Tech
6dAbsolutely agree about incremental AI integration. In commercial real estate, where personal relationships are foundational, revolutionizing everything overnight isn't just impractical – it's counterproductive. The key is preparing through education and gradual exposure. We've seen this with our JLL’s AI initiative: from 4 teams using our API for process automation to over 40 today. This growth came from giving employees space to learn and experiment with AI tools, enabling organic innovation rather than forced change. Your point about combining existing things in new ways resonates deeply. Our most successful AI implementations enhance rather than replace the human elements that make CRE unique. It's about finding that sweet spot where technology amplifies our existing strengths, while ensuring employee readiness and engagement remain key metrics in our AI strategy.