George Chasiotis’ Post

Subject: Embracing Our Journey Together – A Message from the CEO Dear Team, As we pivot into the next quarter, I want to take a moment to synergize our collective energies and reflect on the incredible journey we’ve embarked upon. We are navigating an ever-evolving landscape, but thanks to your unwavering commitment and dynamic adaptability, we continue to disrupt the status quo and set new benchmarks in our industry. Our path forward is illuminated by our core values and our relentless pursuit of innovation. We are not just a team; we are a family, united in our vision to leverage cutting-edge solutions that drive unprecedented growth and scalability. Our roadmap is clear, and with our synergistic efforts, we are poised to maximize our impact and optimize our potential. Remember, each of you is a vital cog in this well-oiled machine. Your passion and dedication are the fuel that propels us forward. As we ideate and strategize, let's continue to embrace a mindset of growth and agility. Our collaborative efforts are not just about hitting targets; they're about creating a paradigm shift, redefining what's possible, and making a tangible difference in the world. In closing, I want to express my deepest gratitude for your hard work and resilience. Let's continue to think outside the box, push boundaries, and chart a course towards a future brimming with possibilities. Together, we are not just achieving goals; we are crafting a legacy. Onward and upward,

THE START OF A GREAT WEEK As a leader, it's not just about having a direction — it's about ensuring your team is aligned and empowered to move forward together. Every start of the week, I make it a point to meet with my Creative Communication team and the other Marketing Tech team, whether it's in person or virtually, to reaffirm our focus and commitment. This week, I'm starting off our first meeting virtually, proving that no matter the medium, leadership is about being present for your team although regularly I make it a point to have a face to face meeting every week or alternate week. "Great things in business are never done by one person. They’re done by a team of people." – Steve Jobs Looking forward to a week filled with productivity and progress! #RamssolGroup #InfiniteLoopMedia

Some additional thoughts on the importance of compelling mission and vision statements: - People want to know they’re not merely cogs in the wheel. They want to be a valuable contributor to a mission and vision that speaks to their values as a person. - Accountability, motivation and self-discipline happen organically when your team is aligned with the organizational mission/vision.

What if you assumed you and everyone that also works at your organization is on the same team? What if you assumed you're on the inside too? If you're being honest with yourself...most of the time you don't. And it creates tension and separation and "us vs. them." One of the things I learned from my mentor, Jeff Ton, is that companies need a common enemy to fight against. COVID was the perfect enemy. That's why we saw so many teams rally together. Now that we're back to more business as usual, individuals and teams are back to pitting each other against others. This is what it sounds like: "Well I don't know why we have to follow this new process but my director is telling me to do it, so I'm telling you to do it." "The new CEO doesn't understand what we do everyday and is probably trying to get rid of our department." "IT won't deliver on my priority. They're not trying to work with us effectively." Instead, I like to acknowledge competing commitments inside of an organization. But shared results. Each department has a different role to play, but if we focus more on the commonalities of our work, we'll make more of a difference together.

As a leader, I've always believed that people are at the heart of business growth. One of my biggest priorities at DeBuenTono Services was building a team that felt motivated from within. To nurture that, I created a monthly meeting called the “Monthly Tonic.” It became a tradition—every last Saturday of the month, the entire team would come together, no exceptions. I even made it clear to customers before signing contracts that we’d be unavailable on those days, no matter how busy we were. The purpose was simple: I wanted to create a space where my team felt heard and supported. We addressed concerns, shared ideas, and built real connections. At first, not everyone was on board. Some resisted the idea, but over time, people started to see the value, and the resistance faded. It became a chance to remind them of how valuable they are to the company’s success. Yet, I noticed something interesting. A few colleagues still struggled to embrace the change. Even if they were excited or motivated in the moment, they would quickly fall back into old patterns. This made me reflect on why some people find it so hard to adapt and accept change, even when it’s for their benefit. That curiosity is what led me to study Psychology, and honestly, it was one of the best decisions I’ve made in my career so far. I’ll share more about my journey in understanding the human mind through Psychology in a future post. Now, I’m curious—what efforts have you made to invest in people that didn’t seem to pay off at first? How did you handle it? Please share in the comments section, someone might learn from your experience. 😊 #Leadership #TeamCulture #GrowthMindset #PeopleFirst

High performing teams are united in purpose. Purpose serves as a north star that helps the team to get above the day-to-day challenges to focus on what matters most. Purpose is the team’s reason for being, the big goal, and the unique strategic impact that only this team can uniquely accomplish. Purpose is unique to you: your unique gift, your superpower, your competitive differentiator. When team members understand their collective mission, they're more likely to find personal connection and commitment to it, as well as the motivation and resilience to work through the messy, less fun stuff. They know there’s a bigger impact that is possible when they are fueled by purpose over politics. This translates into business results. The New C knows that purpose fuels their ability to dream bigger, color outside of outdated lines, and boldly pursue impact. Leading with purpose fuels The New C with the permission and courage to get beyond orthodoxies to truly create, innovate, and win. What’s your team’s purpose? What’s different since you started leading from it? Need help defining your team purpose? We get it. And we love helping our clients to see and believe in their own greatness. We’re here for you. #purpose #teampurpose #highperformingteam #chiefable #thenewc

In every client collaboration or company endeavor, one constant remains: myself. It's the only asset I bring, and to leverage it effectively, I choose challenges I deeply believe in. My aim is to contribute to team success, whatever that may mean to us. Success, as we know, can be a kaleidoscope of definitions, but it invariably leads us to a tangible endpoint. I’m often approached by Gen Z professionals in our industry who possess a remarkable drive to make a difference. They arrive each day with an authentic commitment to bring their true selves into their work. Whether we like it or not, it becomes our responsibility, as senior leaders, to create an environment where these emerging talents can flourish. While it's crucial to acknowledge constraints, we should find a space for the ideation to occur in whatever ways a team agrees. Playing by the rules is one part of the job. The other part is done daring greatly. This dual approach not only fosters creativity and growth but also paves the way for breakthroughs that redefine success.

When you begin a new position as a leader/supervisor/Director there are steps you need to follow to make your team successful: 1. Take the time get to know each member of your team. What are their goals, what do they like doing, what are some of their interests, etc… 2. Then put together the groups like regional leaders, technology leaders, and project leaders, etc… 3. Then fill in positions from the inside if possible, then look for the right fit for each group within the team 4. Then let the teams develop their starting place, projects, and goals. Whenever you are replacing a person who has left that position, you must bring the team back together. Let them know you value them Change is good, but team growth using what your team offers to cause change organically is better.

Three words every leader dreads: "I am resigning" It hurts even more when it comes as a surprise. To be honest, I dropped the ball. Instead of: → Ensuring alignment → Discussing their future → Nurturing the relationship I had taken the relationship for granted. As your team scales, this happens subtly. Here is what you can do to avoid this from happening: 💬 Schedule regular 1-on-1s - Discuss their goals - Align on expectations - Show genuine interest in their growth ⭐️ Recognize their contributions - Celebrate their wins, big and small - Express gratitude for their hard work - Make them feel valued and appreciated 💰 Invest in their development - Provide opportunities for learning and growth - Support their career aspirations - Be their advocate and champion Your team is your most valuable asset. Nurture those relationships. Show them you care. Because when you do, they'll go above and beyond for you. And that's how you build a loyal, engaged, and high-performing team. It starts with you. Make it a priority. Your team will thank you for it.

🎉 Celebrating a Proud Achievement: 100% Team Retention in 2023! 🙌 While recently compiling a "Year in Review" for the teams I lead, I came across numerous impressive quantitative business metrics, such as doubling our lead volume, increasing average client value, and improving efficiency. These achievements were undoubtedly remarkable, but the one that truly stands out to me is this team's commitment. When I joined #TheCarsonGroup last January, I anticipated potential challenges. Leading a department that had just ramped up in 2022 meant navigating a period of dynamic change where some might question their fit in the organization. The journey (so far) has been filled with leadership changes, process enhancements, and program expansions. But through it all, this team has remained steadfast, supporting one another and embracing the collective vision we strive to achieve. I believe this is a testament to the positive culture we've fostered, where collaboration, growth, and mutual respect thrive. It's a validation of the trust we've built as a team and the shared goals that drive us forward. I want to express my gratitude to each member of this team, including but not limited to my direct reports: Zachary Bonnstetter, Nicole Jahn-Gruber, and Christine May. Your unwavering commitment and dedication have been instrumental in our shared success. Here's to an even more remarkable year ahead! #TeamRetention #ProudAchievement #ResilienceAndCommitment