BookMyShow's platform crashed today during the Coldplay India 2025 ticket sale 🚨 This highlights a major issue many companies face—managing high concurrency during sudden traffic surges. As developers, it's crucial we focus on building robust, scalable systems to handle such spikes and avoid crashes. Here are key areas we need to focus on to future-proof our platforms: 1. Scalable Infrastructure: Utilize cloud-based auto-scaling to manage traffic fluctuations seamlessly. 2. Load Balancing: Implement tools like Nginx or AWS ELB to distribute traffic evenly across servers. 3. Distributed Systems: Shift to microservices architecture for flexible, independent scalability. 4. Caching: Leverage Redis or CDNs to reduce server load by caching frequent requests. 5. API Rate Limiting: Implement rate limiting to cap API requests and prevent overload. 6. Load Testing: Regularly simulate high-concurrency scenarios using tools like JMeter. In a world where millions of users can flood your platform at any moment, building for scale is non-negotiable. Let’s start preparing today to avoid future meltdowns. #BookMyShow #Zomato #Paytm #JavaScriptMastery #freeCodeCamp #WebDevelopment #Cloud #ScalableSystems #TechTalk
Shyam Pradhan
3mo
In many cases, companies already have scalable infrastructure, load balancing, and distributed systems in place. The real challenge lies in predicting and handling unpredictability of incoming traffic.
Aatif H.
3mo
BookMyShow engineering team will be overwhelmed if they come across all the above points and must scratch their heads, how can we be so apprentice and forget to consider all these points in the first place while developing an e-commerce website.!! 😬
Sandeep Sahu
2mo
Also they have used the monitoring tools like Datadog or Kibana or Grafana or Prometheus. For better observation to the nodes Geetanjali Chawla
BookMyShow’s Response to the Crash In response to the technical issues, BookMyShow issued an apology on their social media platforms, acknowledging the crash and promising to resolve the issues as quickly as possible. They assured fans that more tickets would be made available once the platform stabilized and that everyone would have a fair chance to purchase tickets. BookMyShow representatives explained that the unprecedented demand for Coldplay tickets exceeded their server capacity, leading to the crashes. The company has since taken steps to upgrade their systems and manage the traffic more efficiently for future sales. https://themusicessentials.com/news/bookmyshow-coldplay-tickets/
Ajay Prabandham
2mo
Geetanjali Chawla Thanks for your post summarizing the important aspects of planning for the unplanned. However, things can, and do, go wrong - can't they? And this was a major, major outlier... do we really need to learn anything from this - apart from the ill effects of greed, marketing frenzy, media hype, etc? I think we should just shrug our shoulders, and reduce the options available - such as implementing booking rate-limiting... limit the number of concurrent users at any given time... there will be no crashes... People will then understand that population - read we, the people - is actually a serious issue...
Arun Rao
3mo
This sounds like a gap in communication between business team and engineering teams. It is impossible to scale from few hundred TPS to hundreds of thousands of TPS within minutes. If the infrastructure (rate limiting) is not setup correctly, this will take down existing infrastructure.
Abhirup Ghosh
2mo
I believe we have robust cloud platforms nowadays which specifically addresses this exact issue - BookmyShow team should have anticipated this beforehand and gone for an upgraded cloud plan 😊
Kinnari Gohil you still have an opening for Site Reliability Engineer at BookMyShow :) Let's not take a chance next time!
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3moIs there a official blog post explaining the situation at bms? I think they must be using everything you mentioned here. It's a pure cost vs user experiance problem. Viral traffic is always hard to handle unless there is optimization at infra later, app layer and minimum budget support required to facilitate scaling in cloud.