Gary Pelletier’s Post

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OTT Media Strategist | Building Lasting Partnerships | Accedo

Simplifying Vendor Management in OTT Services I know that many organizations struggle with the complexity of managing multiple vendors as their OTT service grows. I’ve heard first-hand the frustrations that come with coordination challenges among multiple technology partners—often resulting in finger-pointing when issues arise during critical moments like Live Events. This complexity creates significant operational strain, especially for organizations running lean teams. Managing vendors for different aspects of the service—like CDN, OVPs, subscription management, and live streaming—can lead to inefficiencies and increase the likelihood of service downtime. That’s why at Accedo, we take a holistic approach to managed services, acting as the primary integrator for your OTT service. This means we handle all vendor relationships under one umbrella, providing a single point of accountability. You no longer need to navigate the back-and-forth between multiple partners. We ensure that your service runs smoothly by managing the entire vendor ecosystem, from integration to daily operations, and troubleshooting issues before they impact your customers. With a 360-degree service model, you can focus on your core business while we streamline your operations, ensuring seamless communication across all partners. This approach doesn’t just reduce the operational load; it also minimizes service disruptions, improves response times, and leads to a more efficient OTT service overall. If vendor management is becoming a burden on your team, let’s talk about how we can take the load off and keep your service running smoothly. #VendorManagement #OTT #ManagedServices #Operations #Accedo

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