Gary Prince’s Post

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CEO - Leading by example. All things Payments, Card Issuing, e-Money, Open Banking, A2A, PSD2 Evangelist, Open Finance created and delivered from the users perspective. Mentor, LION and disruptor.

Very interesting article in the Financial Times which sums the situation up perfectly. The new entrants have moved the market on with the services delivered, however despite being used for their "free" or innovative services, users still remain wedded to the incumbents. https://lnkd.in/eR3kaGXV

Why fintech upstarts have failed to unseat UK banks

Why fintech upstarts have failed to unseat UK banks

ft.com

Russell West

Head of Commercial at obconnect - all things Open Banking and Confirmation of Payee

5mo

I believe it's largely down to trust and confidence Gary Prince. Almost irrespective of the features, speed or convenience, taking a step from an arguably worse experience with an institution a customer believes is safe, to one which may be better but they don't know, is a big leap of faith. The technology the neo's employ is not relevant to the vast majority. I have long thought that those who can (to Ewan N. 's point) show they are financially stable, can offer low-risk, easy-to-onboard, entry products and take a customer along a journey to a fuller service have a better chance than most. Just my 2-pence worth!

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