fulfillmenttools’ Post

🧾 Receipt of the Week has arrived and this one may be my favourite one yet🥹 It really brings to life everything that Slip stands for. The reason I get out of bed every morning is because... I truly believe that shoppers should benefit from an offline post-purchase experience. Why do our experiences change when we're in physical stores? Retailers are investing millions in post-purchase strategies that are driving serious growth, yet 70% of retail transactions still happen in-store. So why are we still walking away with paper and email receipts that add zero value? Our co-branded offering can totally elevate your omnichannel game. I sometimes hear from retailers 'we already identify X% through our loyalty programme' - trust me, there is a huge opportunity to turn your receipts from a comms channel, to a profit channel 🤑 Are you ready to unify your channels and offer your customers more? Let’s chat and transform your in-store experience! 🔥 #omnichannel #customerexperience #retailinnovation #digitaltransformation

2024 is the year of the omnichannel campaign. The fragmentation of channel operators is holding you back and there are several ways you can address this: 1. Open lines of communication between all parties managing all channels. 2. Invest in your data foundation and analysis so a more accurate story of the conversion path can be identified. 3. (For Founders & CEOs) Regulate your ego and the need to constantly call yourself the 'best' or 'only' person who can deliver value across the business. If you're not aligning to the multifaceted way that buyers buy, you're already obsolete. #FractionalCMO #BuyingJourney #Omnichannel

Without a real-time view of inventory, retailers are almost guaranteed to break the flow of a unified omnichannel experience. That’s because retailers need to see where all their inventory is - right now - to deliver the seamless and connected experiences customers’ demand. There are 5 major problems without an accurate view of inventory: ❌Understocks lead to lost sales and dissatisfied customers ❌Overstocks ties up capital, hurts margins and means the loss of new products ❌Overselling results in cancelled orders, fewer sales and frustrated customers ❌Underselling means you’re disappointing customers and missing sales ❌Rejected orders result in delivery delays and more unhappy customers. Here’s why inaccurate inventory is so difficult to solve and the 3 steps to work towards real-time inventory. #realtimeinventory #accurateinventory #inventorycontrol #omnichannel #unifiedcommerce https://hubs.la/Q02gwj4d0

As consumer behavior shifts and becomes more sophisticated, brands and retailers must adapt to meet these new demands, as the retail analyst Natalie Berg mentions during our latest Price Points Live. In this article, we explore how the rise of omnichannel shopping is transforming retail. Learn how dynamic pricing can help brands bridge the gap between online and offline sales, ensuring competitiveness and maximizing revenue. Don't miss out on this insightful article on how to enhance your omnichannel pricing strategies for success. Click here to read more! https://lnkd.in/e-WxKTz3 #omnichannel #dynamicpricing #retail #onlineshopping #offlineshopping #consumerbehavior #pricingstrategy #maximizingrevenue #retailindustry

Uncover insights into Gen Z's unique approach to loyalty! Here is what you can do to win them over: 👉 Revamp your Loyalty Program: Make it easy to participate in and offer compelling and achievable rewards to keep members engaged.  👉 Invest in cutting-edge Personalization Technology: Harness the power of data to segment customers and engage them through innovative, gamified communications and offers.  👉 Create an Omnichannel Shopping Experience: Cater to Gen Z's unparalleled passion for shopping by seamlessly integrating online and in-store interactions. Merchant, banks and anyone keen on understanding the next generation of consumers, it's time to master the Gen Z loyalty formula! #GenZ #LoyaltyPrograms #Personalization #Omnichannel

What do consumers expect from digital experiences in the QSR space? We’ve just launched our latest survey, gathering insights from 3,500 consumers across the US, UK, and Australia. The goal? To uncover the trends shaping consumer preferences and behaviors related to digital demands and channels. The US-specific stats are now live on our website—be sure to check them out. My colleague Melissa Minkow and I are happy to discuss it in more detail. Download the full report here: https://lnkd.in/dbv838th #QSR #omnichannel #retailstrategy

As the back-to-school (BTS) shopping season winds down, economic concerns like inflation and financial uncertainty continue to weigh heavily on consumers' minds. With the crucial fourth quarter on the horizon, it's imperative for retailers to offer compelling reasons for shoppers to choose and stay loyal to their brands. 🔑 Loyalty programs emerge as a vital strategy to navigate these challenges. By offering targeted promotions for budget-conscious shoppers, driving omnichannel traffic through savvy digital marketing, and delivering personalized experiences, retailers can significantly boost customer lifetime value and foster long-term loyalty. Ready to take your customer loyalty to the next level? Download our latest article to discover actionable insights and strategies to enhance your loyalty programs and secure customer loyalty through Q4 and beyond: https://ankura.co/47DEn05 #Retail #CustomerLoyalty #Omnichannel #DigitalMarketing #RetailStrategy

Once a trend, omnichannel shopping has become a highly adopted modality. With the movement toward digital channels, marked by convenience and flexibility, brands must stay agile to effectively meet modern consumer needs. Here are the top takeaways from Matt Anderson's session on how brands can convert and engage customers in the new “omni-normal" at Digital Food & Beverage last week: 1️⃣ Brands must utilize first-party data to understand consumer behavior and preferences. Those that succeed will be able to personalize engagements that drive loyalty and satisfaction. 2️⃣ Identifying the characteristics of hybrid shoppers also enables brands to optimize offerings for convenience and quality, ensuring a competitive edge in today's retail landscape. 3️⃣ Optimizing online experiences can ensure a frictionless shopper journey from search to purchase. #8451Proud #Omnichannel #ConsumerBehavior #ShopperStrategy #ShopperInsights #PathToPurchase

Really great to see how quickly we're building out this capability. Seamlessly connect your online and offline channels to create a truly unified shopping experience with SCAYLE. 1️⃣ Connect your customers to the items they love with the Inventory Locator or Click and Collect. 2️⃣ Is an item out of stock? Endless Aisle gives customers access to a broader range of products online. So they can still make a purchase – and you never miss a sale. 3️⃣ Ship directly from your store and turn warehouses into one distribution network, giving you full control of your inventory turnover. From checkout to collection, from shipping to delivery, our Omnichannel solution helps your retail business run like clockwork – no matter how complex it is. Give your shoppers the convenience they crave. Learn more about Omnichannel 👉 https://lnkd.in/esVvb7JZ #Omnichannel #RetailInnovation #EnterpriseEvolutions

New article!🚨 What are the advantages of omnichannel fulfilment solutions? When thinking about fulfilment, you need to consider all the channels where sales take place. Your goal is to aim for a seamless shopping experience and ensure customers are happy, no matter where they make their purchase.  These days, the shopping experience is diverse. People can shop online, and offline and also use a combination of the two. So managing fulfilment can be tricky. There are huge benefits to using omnichannel fulfilment solutions. Read more here: https://lnkd.in/eNyBkYnd #fulfiment #omnichannel #InterSend #omnichannelfulfilment