If you know your consumer better than your brand, that’s a problem. One of the biggest mistakes I see brand marketers make is thinking that their consumer is their brand. They throw heaps of money at research to try to understand what they think, how they think. Then they look at the “data” as the vision for their brand. It’s where ads like the Bumble billboard come from. This may be harsh, but that’s just lazy marketing. It’s not about what the consumer stands for. We are too different to even try to lump us all together. Instead, spend the time and effort understanding what your brand stands for? What's its personality? What’s its point of view? How does it think? Act? Talk? What’s it fight for? And as importantly, what does it fight against? Your brand should be a magnet. People are too complicated for it to try and be a mirror.
Totally on target! Purpose comes first, define your values, who you are and what you do to create demand.
Your brand should be a magnet. Love it!
Sussman Media LLC - Owner / Creative Director / Sr. Editor / Postproduction Supervisor
6mothe problem with going all in on user-generated content in a nutshell