FranklinCovey Middle East’s Post

Too many managers set vague goals — Improve customer retention, for example — leaving their teams unsure how well they’re doing or even exactly what they’re working toward. This simple formula, from FranklinCovey’s "The 4 Disciplines of Execution", provides a powerful way to identify “where you are today, where you want to go, and the deadline for reaching that goal.” While not every single goal naturally fits this formula, using it can help you and your team talk about goals in ways that are specific, measurable, and easy to understand and communicate. Click here to read our blog on "The Formula to Achieve Goals". https://lnkd.in/drhsXcwA

Too many managers set vague goals — Improve customer retention, for example — leaving their teams unsure how well they’re doing or even exactly what they’re working toward. This simple formula, from FranklinCovey’s "The 4 Disciplines of Execution", provides a powerful way to identify “where you are today, where you want to go, and the deadline for reaching that goal.” While not every single goal naturally fits this formula, using it can help you and your team talk about goals in ways that are specific, measurable, and easy to understand and communicate. Click here to read our blog on "The Formula to Achieve Goals". https://lnkd.in/drhsXcwA

Nurturing #customer relationships is vital for long-term success and increased customer lifetime value – an essential metric for measuring business #growth. 🌟📊 Check out the effective tactics to enhance your approach toward building lasting relationships and skyrocket your #CLV to new heights. 🚀👇

Day 3 / 30 Boosting Customer Retention: A Motivated Approach Personal Insight: As we navigate the business landscape, let’s remember that customer retention is as crucial as acquiring new clients. It’s like tending to a well-tended garden—nurturing existing relationships yields long-term blooms! Quote of the Day: “Its not your customer's job to remember you. It is your obligation and responsibility to make sure they don't have the chance to forget you" - Patricia Fripp. Let’s turn challenges into opportunities for growth! Motivation for Retention: Listen Actively: Understand your customers’ pain points. Active listening builds trust and loyalty. Surprise and Delight: Unexpected gestures—be it personalized thank-you notes or exclusive discounts—leave lasting impressions. Consistent Communication: Regular updates, newsletters, and personalized messages show you care beyond transactions. Feedback Loop: Invite feedback, learn from it, and iterate. Customers appreciate being part of the journey. Key Takeaway: Retention isn’t just about numbers; it’s about building lasting partnerships. Let’s inspire our teams to champion customer success! Remember, motivated teams create loyal customers. Let’s thrive together! #CustomerRetention #MotivatedMindset #ClientSuccess #BusinessGrowth #believersandachieversclub #shortncrispcb #chiraagbhatt

Companies often emphasize customer acquisition as the Holy Grail of growth. While attracting new customers is undoubtedly crucial, a singular focus on customer acquisition can prove short-sighted and unsustainable. The true driving force behind sustainable business growth lies in customer retention. This article will delve into the significance of customer retention as a cornerstone of long-term success for enterprises and explore strategies for building lasting customer relationships and maximizing customer lifetime value. #strategyconsulting #customeracquisition #customerretention | Stratsmith | Atif

🌟 Imagine a world where your existing customers are the key to your business growth. 🚀 Building customer growth strategies that prioritize value over churn is the secret sauce for sustainable success. Check out this insightful article for a 4-point checklist to transform your customer retention approach and fuel growth! 💼💡 https://lnkd.in/e7gPcwDg

Are you maximizing the potential of your customer relationships? In today's competitive landscape, understanding and increasing customer lifetime value is critical for sustained business growth. I've been reflecting on how we often focus on acquiring new clients but sometimes overlook the incredible value of nurturing existing ones. Building lasting relationships not only fosters loyalty but also opens doors for upselling and cross-selling opportunities. This article emphasizes that a customer-centric approach—offering exceptional experiences and personalized engagement—can significantly boost your organization’s bottom line. Investing in understanding your customers’ needs and preferences isn’t just smart; it’s essential. Let’s put our heads together and explore innovative strategies to enhance our customer relationships and drive growth. What steps are you currently taking to increase your customer lifetime value? https://lnkd.in/e2M9gf7

Customer Retention Rate: Industry Benchmarks + Strategies Too Boost it

Customer retention starts with giving your customers a seamless experience. [FREE CHECKLIST DOWNLOAD] While growth and new customer acquisition are essential, maintaining strong relationships with your existing customers is just as crucial. If you’re using HubSpot, integrating your Customer Success processes there is a smart move. From onboarding to renewals, implementing these processes can be daunting. But don’t worry -- we’ve got you covered! Check out our comprehensive checklist filled with tips and steps to ensure a successful CS implementation to increase customer retention DOWNLOAD HERE: https://hubs.la/Q02LFrkq0 Are you using HubSpot for CS? Let us know!

Companies often emphasize customer acquisition as the Holy Grail of growth. While attracting new customers is undoubtedly crucial, a singular focus on customer acquisition can prove short-sighted and unsustainable. The true driving force behind sustainable business growth lies in customer retention. This article will delve into the significance of customer retention as a cornerstone of long-term success for enterprises, and explore strategies for building lasting customer relationships and maximizing customer lifetime value. #customerretention #clientacquisition #strategyconsulting | Ankush | Atif