Francesco Burelli’s Post

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Strategy & Digital Transformation Consulting Partner | Board Advisor | AI | Cards, Payments & Open Banking | MBA, INSEAD AMP'19Jul, CGM'20 and IDP-C'24Mar | MPE2025 Advisory Board & Ambassador

#merchantacquiring is a complex #payments industry in which companies operate through a variety of business models. Started as a single-business-model industry with the establishment of the card payments industry in the 1960’s has developed into a variety of value propositions to merchants. In the 2000’s and 2010’s, this evolution accelerated markedly as #online #retail #channels grew and the platform and ecosystem business models increased complexity. Now, the industry is seeing the emergence of new models as mobile money operators and other non-card acquirers expand their offering to cards. Scale, the ability to better match #merchant's requirements and consumers’ expectations, access to technology, and the ability to manage and underwrite risks are shifting in a dynamic in which everybody is actually competing with everybody else across multiple lines, ranging from retail interface integration and provision of VAS to actual payment processing and data strategies, in an ongoing battle to avoid price compression and reverse commoditization. The catalogue includes the main business models. Please keep in mind that the list is near, but not fully, comprehensive and that there could be hybrid variations of these business models that are not listed. Similarly, the examples are not exhaustive as some organizations often operate across multiple business models in parallel and their business models also evolves overtime. In compiling our catalogue, we have not only leveraged our own extensive payment experience but also had the support of a sounding board of payments executives and experts. A special thanks to Andrew Key, Mario Bautista, Michael Walters, Panagiotis Kriaris Prasanna Lohar, Roger Alexander, Silvia Cotta Ramusino and Thomas Helldorff for their kind support with the validation of the list of business models. The study on the evolution of the merchant acquiring competitive landscape, released in partnership with Merchant Payments Ecosystem, can be downloaded from: https://lnkd.in/dQ7dijfa #businessmodels #technology #data #data #strategy #digitalbanking #digitalinnovation Wells Fargo Bank of America Chase Paymentech equensWorldline SE Nexi Group Adyen Network International SIX EVO Payments, Inc. Cybersource Visa Mastercard Stripe Checkout.com Square PayPal talabat Fawry Walmart Coles Group GHL Systems Berhad Paynt M-PESA Africa Amazon eBay IZETTLE MERCHANT SERVICES SAS Shopify NCR Corporation WooCommerce BigCommerce Diebold Nixdorf

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Nuwan Bandaranayaka

Professional Banker | Transforming Customer Experience for 20,000+ Clients | Expert in CRM | Cross Border Payments | Personal Finance | Strategic Marketing | Brand Strategy | Passionate Writer

1y

Thanks for the insight. Companies should focus on value-added services, risk management, and partnerships to succeed in the evolving merchant-acquiring industry. By offering data analytics and insights, investing in robust risk management systems, and collaborating with other players in the ecosystem, companies can differentiate themselves and create new growth opportunities.

Nasib Fathi

| Scientific Researcher & Analyst | Innovation & Sustainability | VP at MU Finance Club |

1y

It is fascinating to see how the industry has developed from a single-business-model industry to a variety of value propositions that cater to merchants' requirements and consumers' expectations. I can attest to the importance of scale, access to technology, and risk management in this highly competitive industry. It is encouraging to see new models emerging, such as mobile money operators and non-card acquirers expanding their offerings to cards.

Larry Sharma, CTP

Commercial Banking | Treasury Management | AI Strategy | Customer Experience | Business Deposits

1y

Thanks for sharing

David Birch

International keynote speaker, author, advisor, commentator and investor digital financial dervices. Recognised thought leader around digital currency, digital ID and digital assets. Follow dgwbirch.bsky.social

1y

See you at #MPE2023 on Tuesday!

Biplab Roy

Senior Cyber Security Engineer @ IKEA | CISSP | Cybersecurity Consulting | Security Architect | Security Operations/Engineering | Cloud Security | GRC | 10 years of experience leading high-impact IT Security engagements.

1y

Great post on the evolution of the #merchantacquiring industry Francesco! I appreciate the insight you've provided on the variety of business models and value propositions that have emerged over the years. Your analysis of the impact of online retail channels and the emergence of new models is particularly insightful. It's fascinating to see how the industry continues to evolve and adapt to changing customer needs and preferences. Thank you for sharing your expertise and insights with the community!

Kevin Lee

CEO - Malaysia, Indonesia at GHL Systems (NTT Data Japan) | SEA/ASEAN Payment Expert | Merchant VAS | Regional Commerce | Local Payments

1y

Thanks for highlighting us in the report. Great stuff.

Panagiotis Kriaris

FinTech | Payments | Banking | Innovation | Leadership

1y

A must read for anyone interested in acquiring, well done Francesco Burelli!

Jake Dovey

CEO & Founder of PayModum

1y

Love this explanation

Anil Choudhary

Empowering and Transforming Startups & Businesses | Visionary Leader | Supreme Court Advocate | Expert in Investment Banking, Strategic Growth, & Business Strategy

1y

Nice 👍

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