What does innovative leadership look like to you?
I find that I learn so much more when I see real-life examples of an idea. Definitions are great, but stories? They bring ideas to life in technicolor.
I’ve been inspired by Will Guidara’s innovative leadership and the stories in his book, “Unreasonable Hospitality.” At just 20-something, he became the General Manager at Eleven Madison Park (EMP) in NYC. Alongside Chef Daniel Humm, they aimed to make EMP the best 4-star fine dining restaurant for the next generation. Their journey was all about bold innovation and leadership.
Guidara’s process stood out to me: Recognize, Research, and Renew. Here’s how he applied it:
#1 He’s Only in His Twenties
Recognize: Will knew he was very young to be managing a 2-star fine dining restaurant.
Research: His youth gave him fresh eyes to question the status quo.
Renew: He used his fresh perspective to innovate and achieve EMP’s mission.
#2 Hire in Groups to Change Culture
Recognize: New hires often quit after a month.
Research: There was tension between the “old guard” and the enthusiastic new hires.
Renew: Will started hiring in groups, like college classes, to build camaraderie and support, transforming the culture.
#3 Be a Cross-Disciplinary Learner
Recognize: A review said EMP needed “some Miles Davis.”
Research: Will learned how Davis continually reinvented himself by collaborating outside his genre.
Renew: They adopted 11 words inspired by Davis’s qualities as their roadmap: cool, endless reinvention, inspired, fresh, collaborative, spontaneous, vibrant, adventurous, light, and innovative. This guided them to their goal.
In 2016, EMP was named the #1 restaurant in the world!
Action Plan: Let Will Guidara’s innovative leadership inspire you. What challenge are you facing as a leader? Try his process: Recognize, Research, Renew.
Go make your company and our world a better place!
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Good job Felipe!