EXL Digital’s Post

Delighted to share that #EXL has been named as a Leader in #Everest Group Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® Assessment 2024. #EXL investment and #innovation in #Data & #AI is driving transformative outcomes for clients. #EXL demonstrated capabilities in #Data & #AI meet the needs of organizations looking to use data and AI to power growth, better decisions, and enhanced customer experiences. Discover how we are shaping the future 👉 https://bit.ly/4cN1aIX #Analytics #AI

It is great to see recognition when we aim to be the best in class and deliver best possible outcome leveraging #Data #Analytics and #AI across industries #SportsAnalyics #RetailAnalytics

EXL has been recognized as a Leader in the Everest Group Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® Assessment 2024. This recognition underscores our relentless dedication to empowering enterprises worldwide with cutting-edge #Analytics and #AI technologies, driving transformative outcomes and unlocking new opportunities in today's dynamic landscape. Discover how we're shaping the future: https://lnkd.in/gps4x8B5

EXL has been recognized as a Leader in the Everest Group Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® Assessment 2024. This recognition underscores our relentless dedication to empowering enterprises worldwide with cutting-edge #Analytics and #AI technologies, driving transformative outcomes and unlocking new opportunities in today's dynamic landscape. Discover how we're shaping the future: https://lnkd.in/dg9s5DXE

Throughout history, the way businesses interact with customers has undergone dramatic transformations. 📃☎️🤖 From the early days of the telegraph to the rise of call centres, and now the dawn of Artificial Intelligence (AI). Each era has brought about new tools and strategies to enhance customer service. 💡 As we stand on the brink of another revolution in customer service, learn how AI is set to redefine the way businesses interact with their customers, and how Esker’s AI-driven solutions are at the forefront of this new revolution, offering businesses the tools they need to meet the demands of modern customers. Read more here https://lnkd.in/edmW9edd #CustomerService #CustomerExperience #AI #ArtificialIntelligence #Automation #Blog Edward Thompson - Esker

The integration of AI in digital business is rapidly evolving. IDC’s Top 10 Worldwide Digital Business Predictions highlight that as Generative AI matures, it will no longer be optional—it will become a crucial element to fuel innovation and efficiency in industries worldwide. We’re thrilled to share that Canvass AI has unveiled its Real-Time Closed-Loop Optimization software utilizing Prescriptive Analytics for Industrial Processes. This advanced solution optimizes process performance, maximizes quality and output, and supports continuous learning—a brilliant representation of the integral role AI plays in shaping our digital future. Learn more about this exciting development here and unravel how AI is revolutionizing industries. https://lnkd.in/dawmPn_S #DigitalTransformation #AI #CanvassAI #IndustrialProcesses #IDCPredictions

Myth: AI can replace many employees. Fact: AI isn’t a threat, it’s more a trusty sidekick—a tool that’s there to make your employees shine even brighter. Understand the real impact of artificial intelligence on real estate in our recent Myth Buster segment with Daniel Fenton, JLL Technologies Head of Product, AI Platform. → https://co.jll/4hejsF6 #AI #CRE #ArtificialIntelligence

Generative AI is Here, is Your Service Centre Ready? 🚀 Very excited to launch a new report in partnership with PwC, where we discuss how AI technology can help solve for siloed data, disconnected systems and manual processes in your contact centre. 📑 In the report, we share the secrets to success in the AI-driven future of customer service with tips on unlocking: - How to measure the maturity of your contact centre - Strategies for effective team investment - Leveraging AI to confidently face economic uncertainties Don't miss out on the chance to elevate your service centre to new heights. 📥 Download the new report today. https://lnkd.in/g8t8wCMz #GenerativeAI #CustomerService #AI #contactcentre

The future of commercial real estate is undoubtedly intertwined with AI. It's here to serve as an intelligent co-pilot, enhancing and streamlining activities seamlessly. This new shift allows more time for meaningful work and less repetitive tasks, enriching employees' work lives and helping drive economic growth and value for organizations. Learn more on our blog here: 👉 https://lnkd.in/gR5E_WZh #CRE #PropTech #AI

We’ve arrived at a pivotal moment in #softwareadoption: the era of AI.🤖 #AI holds immense potential to transform workflow management for enterprises, but realizing its full benefits requires a robust #digitaladoption strategy that spans workflows and the entire organization. 👋INTRODUCING our latest report, co-created with Everest Group: “Evolving with AI: the Rise of Next-Generation Digital Adoption Platforms (DAPs).” Dive into our exploration of DAP evolution and uncover the roadmap to unleashing a HyperProductive workforce. Download the report and unlock HyperProductivity mode: https://bit.ly/3V0Kzuq