I learned about ServiceTitan in 2014 and realized this could be one of those rare start-ups that could go all the way. I met Ara Mahdessian & Vahe Kuzoyan in 2015 and instantly knew they were the type of founders that could build a massive business in The Trades. Ara and Vahe started a company in an underserved industry, at the right time, with the right technology, with a big TAM, with a customer first mindset, etc. They are a great example of leaders who can take a company from infancy to a generational company. I was lucky enough to be a part of that journey. When you are an exec at a < 50 employee, $3m ARR pre-series A start-up, you're taking a massive risk. It's all about risk, impact to customers and reward. I was honored for ~7 years to lead partnerships, strategy and create add-on products around credit cards, checks, financing, email, direct mail, reputation management, ads, pricebook, telecommunications, fleet, etc. Multi-product in VSaaS is part of the playbook today but in 2015, it didn't exist. Now a VSaaS can build a massive business where >50% of their ARR is multi-product. It was a privilege building out this strategy which so many VSaaS can leverage today. There are so many Original Titans that contributed to the success of ServiceTitan, but I'll name a few friends that met up yesterday to celebrate the IPO. Rajiv Jhurani - Helped build FinTech and other product areas from the ground up at ServiceTitan and is now leading product at a fast growing VSaaS. Christian Anderson - An entrepreneur that can drive massive revenue growth. Contributed to impactful partnerships at ServiceTitan and is now leading a VSaaS revenue team from $0 ARR to a substantial ARR today. Leslie Lee Gildea, JD - Is an amazing, thoughtful leader who can drive unreal growth via partnerships. Leslie built the inbound partnership channel at ServiceTitan. Joseph Elias Phillips - A dynamic founder that is creating a revolutionary FinTech company today (along with one of his best friends). Jo built the initial sales team at ServiceTitan. These are just a few of the Titans who built ServiceTitan from the early days. There are so many more Titans that helped build the company. Huge shout out to all Titans and other Titan leaders (Russell Nicholls, Rafi Kurkdjian, Chris Petros, Ross Biestman, Connor Theilmann, Harpreet Ahluwalia, Vach Hovsepyan, etc.)! The early investors who believed in the company had the conviction for the founders, the team and the industry. Congrats to Ilya Golubovich, William Hsu, Byron Deeter, Michael Brown, Will Griffith and everyone else! ServiceTitan started to drive innovation in the Trades 10 years ago by building an end to end operating system. Now with a mature VSaaS + Multi-product + Vertical AI, the next 10 years will completely change the industry. This is just the beginning! https://lnkd.in/gq2kGsUy
Huge congrats to you and the team, Ershad!! Thanks for being a true pioneer of the vSaaS OS + multi-product + vertical AI! Cheers to the next 10 years!
Congrats! Thanks for paying it forward to the next generation of vertical software leaders!
It has been fun to learn and grow with you , Ershad Jamil. Congratulations on all of the hard work
Dream team! Honored to have gotten to work on FinTech with you and the team. Congrats!
I learned so much from you in those early days! Congrats!!!
Great times and well said!
Such an awesome crew right there! Sorry I missed the IPO celebration!
Omg these faces 🥹🤩🥳
ServiceTitan’s “Mt. Rushmore” of GOATs. Grateful for the opportunity to learn from and go to battle alongside each of you in the early days. Your foundational impact on ST is still felt today, and you’ve all played a pivotal role in shaping the careers of so many of us. Onwards!