Emil Knudsen’s Post

At resOS, customer feedback isn’t just important — it’s what drives us forward Okay, I’ll admit it - I might spend 𝘸𝘢𝘺 too much time talking to our customers and digging through their feedback. But honestly, it’s worth every second. Their ideas are absolute gold (and sometimes just downright funny). 😅 Over time, it feels like they’ve become co-creators of resOS, shaping it into the booking system it is today. Here are just a few of the ideas we’ve turned into reality: 🍴 Johannes Fredheim, Kurhaus Lenzerheide: Suggested the ability to track customer visits and add notes for the day. 🍴 Sevag Aharounian, 𝘚𝘦𝘷𝘢𝘨𝘴 𝘎𝘳𝘢𝘦𝘬𝘦𝘳𝘦𝘯: Shared multiple ideas to improve the booking flow. Opaaaaaa 🍴 𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗕𝗿𝗮𝘂𝗻𝘀𝘁𝗲𝗶𝗻, Pakhuset Braunstein: Inspired us to add print functionality and enhance the API. 🍴Ian Miller, The Doll House Tea Room: Helped refine our API and improve availability for custom booking flows. 🍴 Sofie Mollerup, 𝘙𝘦𝘴𝘵𝘢𝘶𝘳𝘢𝘯𝘵 𝘪𝘴𝘷æ𝘳𝘬𝘦𝘵: Asked for a way to add more people to a single booking. 🍴 Weisi Basore, 𝘉𝘢𝘳 𝘊𝘭𝘦𝘦𝘵𝘢: Requested drag-and-swap table functionality for bookings. 🍴 Ankit Vohra, Sarova Hotels: Suggested custom booking fields to better meet unique needs. One thing I’ve learned over the years is that listening to the people who use the system every day in busy environments gives invaluable perspective. What might seem like a small extra click to me could feel huge for a restaurant doing it 100 times a night in a fast-paced setting. Thank you for all the feedback you guys gave us over the years, we really appreciate it! Have an idea to make resOS even better? We’re always listening. 👂