Emerj Artificial Intelligence Research’s Post

“What Artificial Intelligence Means for Retail – with Asha Sharma of Instacarthttps://lnkd.in/enCtZzP2 Emerj Artificial Intelligence Research CEO and Head of Research Daniel Faggella recently spoke with Instacart’s Asha Sharma on Emerj’s ‘AI in Business’ podcast to discuss some of the biggest challenges facing retail leaders in the post-COVID world and the role data and analytics play in redefining the grocery shopping experience and online retail overall. This article examines two critical insights from their conversation: - Building beyond features for deeper personalization: When building their next customer experience, online retailers must think in terms of systems over standalone features. - Foiling fraud with predictive AI modeling: Machine learning and AI to start a cycle of learning and application where online retailers address security threats proactively through finding opportunities in improved customer experiences. #Retail #AI #UseCases #BusinessIntelligence

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